Brookstone Windows & Doors

The process of purchasing and having sliding doors installed at my house was positive from start to finish.

From the informative sales rep that guided me to the right choice of door, to the installation team, who were on time, polite and took care in their work as if it was their own home - the process was flawless.

We even received a follow-up visit weeks later to check on our satisfaction. In a time where it seems client focus and customer care is forgotten about with most companies, this was a pleasant and refreshing surprise!

Great service really enjoyed the experience
Delivery on time and installed without any problems
Recommend them anytime

Salesman was knowledgeable and very professional. Office kept us informed of timeliness several times while waiting for install. Installation team were amazing. Left the site spotless. We love our new door.

From the initial meeting with Chris, product specialist, to final installation of the patio door, I found all individuals to be both highly professional, knowledgeable and efficient. I would recommend Brookstone for any window installation.

I got my patio door installed from Brookstone I'm very happy with the door, good quality. They are very professional and looking after doing follow ups and more. Excellent work and highly recommended.

They were very professional and did a great job at installing the door and framing. Definitely recommend!

I had both my front and side entry doors replaced recently and couldn't be happier. My installer was professional, courteous and did everything flawlessly. Very happy with everything! Thank you!

We went with Brookstone as they had life time warranty and the sales representative was fantastic he wasn't pushy he went with what we wanted. Windows are easily to clean. The installers were awesome they went over and above

Put in door. Excellent service. Excellent follow up. Excellent quality. I highly recommend.

We’re very happy with the windows and the company. We get many compliments on the front door. The windows are excellent

Very professional. I had all my doors & sliding door replaced. They call when they are starting to make your project in the factory & time line when it will be done & installed. They are there when they say they are going to be there. I had one small issue & they came to correct it.

As you would guess by the name, we had them replace our windows and doors. Very polite and professional, GREAT service and finished product.and with a great warranty on top of that. It took An and his crew just a couple days to complete the work. Just like that, our home is more secure, better insulated, and looks as such. We're very happy.

The men who installed the windows at our home we're very professional and clean. We also got to take advantage of the government energy rebate program with this company which helped with the overall cost. Would definitely use this company again in the future!

We tried to use Brookstone to replace all windows and doors in our home. The door to door sales reps were respectful and informative. They insisted both home owners be present for the quote which is not possible for me. As soon as they left my front door, i received a phone call from their booking rep within 2 minutes. I asked why both home owners needed to be present and could not get a straight answer at all other than, there is important information discussed in the quote and both need to be present. I explained my spouse was out of the country and will be for months and I was told the appointment would be cancelled then. As a result of this ridiculous technicality and lack of explanation we will not be permitting this company to come back and give is a quote and we will not be recommending their services to our family, friends or neighbors. I find this very unprofessional and a huge waste of my time.

Fantastic experience from the Sales Person to the Installation Team. Everyone did a great job and we couldn't be happier.

Very happy with them so far has only a few weeks. A minor hiccup, but is being delt with. Thank you to the staff that's has helped us so far.

I was very impressed with the installation and product quality. I did shop around and found brookstone to offer a competitive price at great quality.

Sean helped with the estimate and made us feel very comfortable (not high pressure)

Marty and Kevin were the people who installed all our beautiful new doors and windows (19 windows, double front doors and a back slider)
They were efficient and professional and courteous (everything was completed in 5 days) and if we had any questions they had no problem explaining.
I highly recommend this company

Awesome company. They are the best. Excellent products, excellent customer service and excellent staff. I actually received a door with a small defect and they were so quick to replace the whole door. No extra fees. No hassles. I just texted my contact from Brookstone and she was on it. Anytime I have an issue they are so quick to assist me. I would recommend them to anyone!

Overall a great experience. The sales team was thorough in their explanation of the products and services and the installation team was on time, professional and even cleaned up all the debris and dust left from their work before leaving. Would definitely use Brookstone again in the future.

Brookstone was professional and considerate from start to finish. They addressed all of our issues and left us completely satisfied!

They even came back a few weeks after the install to make sure everything was fine.

We would highly recommend them!

We are extremely pleased with the quality of the windows and doors and the efficiency of the installation crew. Everyone was courteous and answered any questions we had. We highly recommend Brookstone Windows & Doors. Definitely 5 stars.

Always nice dealing with Brookstone Windows and Doors. Two technicians arrived on time, replaced the glass within 30 minutes. When I asked them to look at the door because it was too tight to operate they did without any hesitation and adjusted it in 15 minutes. Very professional and polite.

I recently replaced my front door with Brookstone. A single installer worked on the door by himself, he kept the place clean, and did a professional job! Chris did an exceptional job walking me through the options - his presentation convinced us that this was the right company for us. I would highly recommend them to anyone looking for new windows and doors.

During installation one of the window cracked but the team was very responsive. Few days after they replaced it. Happy they are the ones who replaced our windows and our patio door. Good job!

We had our patio door replaced with Brookstone, we love the pet screen, and thought the door was very sturdy! We would highly recommend them.

Hello Ken,
Our bay window replacement was finished very nicely and by a great
installation team that made the process a treat from the start. We enjoyed having them in our home and were pleased with their work and attitude and would not hesitate to use your services again. Thank you very much.
Ian & Carol Carr
Tecumseh, Ontario

We had our back door and two windows replaced, we are very pleased with the work that was done and the product installed.

Really appreciate the whole experience. Everyone we dealt with was really nice to work with. We had a few concerns and they were fast and eager to make sure everything was right. Looking forward to see how the windows work through the seasons.

The entire process from sales, installation and follow up has been amazing. Very competitive price point and excellent service. Would recommend without hesitation.

Amazing service. Front window, door and sliding window done by Brookstone. Would recommend to anyone in the market.

Great customer service provided by all staff. Our order took longer because of supply issues due to Covid, but great experience overall.
Sales representative was always available to assist with any questions and concerns. Quality of the patio door and workmanship of installation surpassed our expectations. The patio door has improved warmth in the basement where the door was installed and best of all no more water leaks every time it rains! Thank you for a great experience!

We had a back door replaced and were very happy with the job, start to finish. Installers were on time, did a great job and left us cleaned up perfectly.

I had my front door replaced with Brookstone. I am so happy with how the door looks! I would recommend them to anyone.

I am very happy with Brookstone. Excellent product and professional services. I highly recommend them for both windows and doors.

We had a great experience replacing our bathroom window. Very professional and super easy to work with.

We had the entire house done with new windows and doors. The installers were great to work with and were very professional. We are very happy with the job.

We had our doors replaced with Brookstone windows and doors and we couldn’t be more pleased. Excellent workmanship and they back their product 100%. I totally recommend.

I had 9 windows and 1door installed by Brookstone. Am extremely happy with the work they did. Arrived on time, cleaned up really well altogether excellent work

The Brookstone team did an excellent job replacing all our windows and doors. The workers were polite and professional. They were efficient, completing our large job in one week. The quality of the installation was very pleasing. The workers were good about cleaning up at the end of each day. The team leader communicated well with us. We are so happy with our new windows and doors.

I had my front door and picture window done by them and it was a great experience. They were on time and fast at completing the job. They also cleaned their mess and more. Would recommend 10 out of 10