Budget Car Rental

Outstanding support to AERO GO Airshow 2023. Responsive to last minute changes; friendly, courteous and professional, at all times. Many thanks to Chris Rios and his crew!

Ridiculous and large hidden fees that you aren’t made aware of until the day of your booking. “Couldn’t” give our $800 refund because we booked online and sent us out with a 1-800 number with zero apology or help.leaving us stranded on the day of our trip. Ridiculous service. 0/5 stars.

It's not my first time renting a vehicle through BUDGET but the deposit keeps changing every time from $300 to $500 and NOW $750. I called Head Office and they told me if I have a pre- order that I should ONLY deposit $250 NOT $750 which by the way Enterprise only charges deposit for $200. I was very very unhappy with BUDGET only renting from Enterprise from now on

Worst experience. Booked a car on Aeroplan Points & they charged me $169, which they said was a hold fee. It has been more than 3 weeks that I returned the car & no refund had been issued. Went to this rental facility & Manager (Othinel Dupuy) was not there & staff had no clue how to help. Sent Manager an email & no response. Now calling the 1800 customer service number & being transferred 3 times because no one seem to know where to transfer me. I wish they had negative rating that I could give this company & facility. Avoid them if u can. I will.

Had to rent a car last minute as mine was stuck at the repair shop and not ready. I had a rental within half an hour. The service was above excellent. Professional and extremely friendly. I got home and was concerned about a noise I heard so brought it back. They rushed it to a local mechanic to have it lifted to see if there was a problem. The mechanic gave it the OK and I was back on the road; no problem at all. I would definitely rent from this location again and confidently recommend them.

I wish I could give 0 stars.
Terrible service. The women working the desk was rude to my husband and I and she was also very rude to a young male employee that was trying to ask her a question.
We ended up leaving and not renting a car at this business due to the attitude of the employee.

Dropped the car off on time (with in the 24hrs). Got charged for an extra day of rental of $365. No one contacted me to notify of the mistake. Called the office a few times - getting the run around. No return calls. On the 6th day of this issue.