Burger Factory

I'm a regular customer at burger factory but dixie place is one of my favourite. Staff is really helpful, always give fresh food as per my request. Niki at the cash counter is very nice and always quick on her feet. I love their funnel cake. Great atmosphere with really nice people.

We ordered Utility Steak (generous portion!), cheeseburger combo (it's okay), juicy lucy (like its name, it's juicier than their regular burger patty), chicken tender and chicken nuggets.

The star is the tornado fries. We ordered two of it. We also tries the fries and they are okay.

The dining place is cold though. I expect it to be warmer. It's just my personal opinion but please warm up the dining area a bit. It would make the customers more comfortable dining in without having to have their jacket on in winter time. Thanks a bunch!

Amazing food nice and clean environment
Nice staff to welcome us with pleasant atmosphere and big smiles on their faces.
Thanks for the good service and making our memories more sweet

Honestly best location ever! Jenna and Samira had a huge smile when I walked in and they knew exactly what I wanted from my previous order two weeks ago. Best location ever. This is the cleanest location!

This is what we call real burger. And the fries or freshly made. It so good and I would say it's finger linking good.

Burgers are good. Use to be really good but after franchising I feel the consistency has gone down.

Overall the place was really nice, generally very clean and the food was amazing. It’s a bit pricy but worth it!

Very yummy food with good sized portions. Friendly and helpful staff, who accommodated changes to posted items. We enjoyed everything.

Waow waow waow, visited Burger Factory Dixie today, burger was superb and cooked to perfection, sweet potato fries were amazing. Incredible and superior customer service by Jenna. The whole team made my experience unforgettable

Thank you Burger Factory

We always love their burgers and it's halal. We had Juicy lucy, juicy lucy on fire and the machine. You have the option to choose as many toppings you want. Portion was more than enough for our whole family considering the price range. Patties were seasoned properly, it was also moist not too dry. Buns were good as well. Keep up the good work.

Burger factory never seems to disappoint. My personal favourite is the Juicy Lucy on fire. Their poutine is pretty decent.

There was a manager at the Dixie location that was amazing! He had an amazing vibe that just made you want to come to burger factory to see him. Have not seen him in awhile.

Had the chicken burger. Service was very slow considering I was the only customer but the burger and fries were delicious

Love this burger place, the staff is welcoming and its a great location, the experience is nice and feels refreshing, the atmosphere it gives off is great for family and friends, and the burgers are delicious the meat is well done, juicy, and filling. I've been to this place many times and im always greeted with the owners family members or the owner himself with delight and care, this place definitely cares about its customers and their needs.

We went to Burger Factory in Missisauga today because of a positive review of a friend - and we were not disappointed! Besides the amazingly delicious food, the employee (I think it was the store manager) came a couple of times for a quick talk, asked for our satisfaction and even told us interesting historic burger records the company holds (the 24-times burger with each time Beef, cheese and Bacon). When we were about to leave he asked us to sit back again, because he would like to bring us something from the house - and he came back with a little soft ice bucket with chocolate sauce for each of us in our group of five.

The food was extremely delicious and the Management so kind and friendly and warming, we would definately come back (if we didnt live so far away)

This is my absolute favorite burger place. The food is always fantastic and no matter what I order I am always delighted with my meal! Servers are also great and always efficient, happy and polite, especially Baker on the grill, and Amgad and Mahmoud. Can’t wait to return and wouldn’t hesitate to recommend to anyone looking for somewhere to eat.

THE STAFF IS VERY NICE AND POLITE, MY FIRST TIME HERE CASHIER JENNA IS VERY VERY POLITE, SHE MAKES U FEEL AT HOME, AND CHEFF MAKE A GREAT BURGER AND ONION RING U WILL NOT REGRET COMING HERR

Amaaazing burgers at this place, plus the staff are all so friendly! Their meat is all halal, never frozen and always fresh. All their ingredients were super fresh as well and you can tell they keep their kitchen and workplace really clean. Plus Chef Medo often comes to this location so you might catch him sometime!

BEST BURGERS ON THE PLANET! Hands down the BEST I've ever had 3 times out of 3. Even my gf, who's vegetarian, says hers was the best veggie burger she's ever had. 12/10 100%!

Visited Dixie and Eglinton branch over the weekend. You dont need prior reservation if you want to dine in. Ordered Juicy lucy burger, was pretty decent. Will definitely try their other flavours soon

Staff behaves in an unpleasant and rude manner when they cant make order ready on time.

All their daily deals burgers are over-priced compared to the other Burger Factory locations.

See the prices of other location in the pic i posted

Burger was the same amazing flavour but the poutine this time and the fries were lacking off
They were very burnt and lack of taste gentleman address the issues

Amazing. We love going there with mom and dad. We are always happy to get our meals and icecream

Visited the Dixie location recently and tried their fried chicken poutine and cheeseburger poutine. I’ve had their burgers before but I think I have a new favourite menu item. The cheeseburger poutine really allows you to taste the freshness of the smash burger which is made with 100% ground beef, no fillers! It’s so good. Definitely check out one of their locations

Best burger ever I'll definitely recommend everyone must try once great service very nice and friendly staff specially guy name Mohsin

The food is amazing, staff are very nice especially Moe! He gave me an amazing customer service experience, it made my day.

I love this place, amazing staff and has the best halal burger. I've been a customer since a while but yesterday I asked the chef for his name because whenever he is there my burger is amazing. So ask for Baker and Amjad and I promise you will be addicted. The manager was so nice and welcoming. Do yourself a favor and visit this lovely burger place.

This place is great I’m not really one for making reviews but they are so friendly I felt I had to!

Amazing service!

The best Burger Factory in terms of customer service and cleanliness. It's also nice that the brand Buger Factory sells funnel cakes which is kind of hard to find nowadays.

Burger Factory never disappoints. Fresh, delicious and above all a quality burger every time. If you are looking for a place with frozen generic patty this is your place. Enjoy!

Outstanding service from Moe! He really made our experience extra amazing. Food was also very special. Definitely recommending this place to everyone

I’ve been a regular customer at Burger Factory for many years. Obviously all their burgers are amazing. But recently I had the Hot Cheeto’s chicken burger.it is hands down the best chicken burger I’ve EVER had. I cannot recommend it enough. If you feel like there’s something missing from your life, this might be it. My only regret with this burger is that I didn’t try it sooner. Will definitely be coming back for a lot more!

It’s 11: 11 right now they took my order treated me like family and never asked for anything in return. I ordered an outrageous order from hot juicy Lucy’s and fried chicken sandwiches and more and they made my hunger dreams come true Moh you are a Gem! Thank you once again

Great food, great service, never changed the quality of the food since it opened, im very happy that they're opening another location in niagara falls.keep up the great job

Got the cheeseburger with bacon and it was sooo juicy and good. I also got the sweet potato fries and it was honestly the best fries ever! I can’t wait to come back.

Very delicious burger. Not just a handful of tasteless meat like Spartan Burgers or topgun. The only reason I cannot give them 5 stars. It took 30 mins for a burger and tornado fries. I waited so long they cleaned my table and thru away my drink and condiments. I had "The Machine" two patty double cheeseburger. Just pre-order way ahead of time.

Taste 5/5
Quantity 5/5
Ambiance 3/5
Customer service 4/5

Tornado fries were a bit salty but they were fine aside from that.

Awesome halal burger joint with fresh made-to-order grilled burgers, fully customized to your liking!

Desserts are also very good! Word of advice: if you’re planning to indulge in a funnel cake, you may want to order one of the smaller burgers or forgo the combo option. The burgers are pretty filling, especially with all the toppings, and you may not have room for the dessert after a full combo meal.

THE GOOD
••••••••••••
* Awesome taste
* Fresh
* Halal
* Friendly and accommodating staff

THE NOT SO GOOD
•••••••••••••••••••••
* Potentially longer wait times
* Limited seating
* Little pricey

BONUS
••••••••
The place offers a tiny prayer room, which can probably accommodate no more than 2 people. If you happen to be there and it’s time for salah/namaz, at least you have an option to remember your Lord and thank Him for the amazing food you’re enjoying at this place. If not for this prayer room, maybe I would’ve rated 4 stars but because they’ve taken space out of their busy restaurant to allow people to offer prayer, they deserve a 5 star rating.

First time visiting this spot and definitely not my last!

I ordered the cheeseburger which was amazing (drool) I wish I ordered another one - super addictive.

Great quality and amazing prices!

The food is absolutely amazing best halal burger I've ever had. The service is really good and the food is even better. I highly recommend you try this place.

Amazing experience. Cheesy Lucy with the beef bacon added on top. Gets a little crowded in there but super nice staff and food was good. Definitely worth checking out!

The burgers taste fresh and the portions are good, the tornado fries or the poutine is what you should pick instead of the regular fries for sure, might need to get better buns as sometimes on the bigger burgers, everything falls apart and is a mess to eat. Regardless, of the messy eat and pricey combos, Burger Factory is definitely in my top 3 burgers joints in Mississauga.

I’m a regular customer and liked burger factory a lot.but on New Year’s Eve they messed up my order waited an hour and then asked abt the order they said your order was misplaced.really? I always visit with my kids we all suffered because of misplaced order and still waiting for my order.order no#101 they didn’t offer any ice cream or drink as complementary to cover there mistake!

Most delicious burger ever, OMG u want a juicy burger that's homemade and made just to perfection this is the place, great staff and absolutely friendlt clean it's a must try, poutine to die for definitely going again soon xo

It is one of the best Fast Food Halal Restaurant with a delicious Bar B Q well marinated Ribs, Best Home made style Burgers and the best Funnel strawberry Ice cream cake.
Its mouth watering taste is amazing, not to forget the best customer service the whole staff makes you feel like you are important and especially there Manager I think his name is Hassan, tremendously friendly attitude. He is something.
I would recommend everyone to have food here.
One very important thing about this place it's open till late every day till 1 am and on weekends till 2 am

Very good customer service shawarma was also great- the restaurant is clean fare price highly recommend try one time and you will be a regular customer.

Tasty good fast food place tried juicy Lucy on fire, will definitely go again, the staff was really good, and service was good enough, quick hip place

Food was good, kinda pricey. Had the Juicy Lucy with beef bacon and grilled onion, combo'd (fried and drink) $17. Food was delicious, only fills you up 75%, (if you are an average person).

So far, every burger I've had there has been on point. Get the Compressor if you're a burger fan. If that disappoints you, you are not human. They make everything to order, always fresh, and very fairly priced. Ample parking, and conveniently located right off a main road, so it's easy to find. HIGHLY RECOMMENDED!

Overall a Great place for halal burgers. Have been coming here for a few months now and the place keeps getting better and Better. To top it all the team is really friendly and focuses on providing a great customer service.

Love this place! Our first visit and the customer service we received was beyond five stars. More importantly, the food is AMAZING. Loved my Juicy Lucy on Fire! Now our number one burger joint. Customer service is a great ingredient to delicious food. Highly recommended!

The best experience ever at Burger Factory. It was my first time being here and I would come back any day. The person who took my order was Hassan and he was funny and patient with my complicated order. You can tell he really loves his job. Thank you so much!

I love this place and I recommend this place for others I really love their burgers and their funnel cake and the staff are really respectful and well trained.

First time I went to this place was yesterday. The general manager took my and my friend's orders and we absolutely loved his energy and vibe he has. The food is amazing. The hospitality and service is amazing. Overall, a solid place to eat at it.

Delicious burgers. A bit slow service. Also wish they would put the sauces in a way that the patty dosent always slip out when u take a bite. Overall great foos.

Great burgers, juicy and you can really taste the freshness, they have some unique choices
Service is excellent, highly recommend and definitely coming back for more!

I am hugely disappointed by what happened tonight at the Mississauga location of burger factory. I have been a regular customer at this location for more than a year. I called today at 7: 39pm to place an order for pick up, I went in and paid at 7: 58pm. I was told initially when I called it’ll be ready in 10 minutes, after paying I was told it’s coming soon. Long story short, after waiting for 40 minutes my order still wasn’t ready! I asked after it and they had no clue about it. Apparently my order was written and it was in a corner. To make matters worse they tried to blame me saying why I didn’t ask before. I was so stumped, I didn’t know I had to ask after one order even after repeating it twice! I was so mad I decided to cancel my order, the lady at the cash register threw massive attitude while giving me my money back, as if she’s doing me a favor. Overall very very disappointed with tonight’s experience. Will not be going back there!

Touted as one of the best burger places in the city, it was disappointing. The fries were served cold, I'd requested for a cheese burger but there was none on my order.

There was a huge rush which may have contributed to this lapse in service, but disappointed nonetheless.

I went there and there is a guy called salal i know him from high scholl i orderd funell cake he put insted of the sugar he put salt and i toke it home and i was not able to eat it. First and last time coming to that restaurant.

The only item worth trying on their menu is the Ultimate. Unfortunately, their quality and quantity has nosedived. Juicy Lucy had no fire in her. Beef patty is bland, dry, and flavourless. Doesn't live up to it's name anymore!

Amazing food. Their Philly steak sandwich is one of the best in the GTA. Only minor issue is that the service is a little slow so be sure to call ahead.

Nice place but very pricey. Their poutine portion is ridiculously small and was not so good either. Their Juicy Lucy on Fire burger is good but its supposed to be stuffed with mozarella chesse but didnt see or taste it much. Their funnel cake portion was decent, tasty and worth the price. We will go there again just for the funnel cake.

Good clean environment and prety busy. Food was good. I ordered cheesy Luci but it was way too much cheese for my taste. If you don't like too much cheese then try the regular luci burger.