Burger Factory

Amazing place for halal burgers! I had cheeseburger, crispy chicken burger, chicken tenders and poutine. Everything tasted super delicious especially the burgers. Employees are polite. Prices are reasonable. Highly recommend!

Very congested area to order food, however it was rather empty at 12: 30am when we were there. Food was great, the Juicy Lucy tastes great and the poutine has the most amazing gravy. However, while waiting for out food, the employees decided to turn on their own music overtop of the sound system in the building itself, which could cause sensory issues for some. Otherwise, a good place for a burger and fries.

I recently visited this restaurant and was thoroughly impressed with my experience. From the moment I walked in, I was greeted by the friendly staff and immediately taken by the cozy, warm atmosphere.

The food was absolutely delicious. I ordered the juicy Lucy on fire and was blown away by the flavour and presentation. Every bite was bursting with flavor and the portion size was generous. My dining companion ordered the crispy chicken burger and was equally impressed.

In addition to the excellent food, the service was top-notch. Our server was attentive and knowledgeable about the menu, offering helpful recommendations and checking in on us throughout the meal.

Overall, I highly recommend dining at this restaurant. From the delicious food to the outstanding service, it's a dining experience that I won't soon forget

Awesome place. The burger here is great, crispy and warm buns with flavourful patties. The milkshake is smooth and creamy. Price is a bit high for a burger chain but the quality of burger and the service is good.

Nice burger far better than what you get at kfc, mcd or AW in my opinion. I had a grilled chicken burger with tenders and fries.

This is my fave spot in town for a savory juicy burger makes McDonalds taste like processed junk

One of the best burger joint in Waterloo Region. Great saving daily deals and good customer service. Overall great experience. Will recommend this place.

Burger was good but took too long. The fries were horrible. You could smell that they were burnt.

Great burger just took too long to make but in the end my son enjoyed the burger and said he would go back

Finally got to try this place and we were not disappointed. Burger was big and juicy with a soft bun. Everything was big and burger was great price for size. Will definitely come back and try more of their menu.

Friendliest staff! Always make fresh burgers and today they gave me a free bottle of water with my order. Definetly coming back soon

Got takeout from this place, wasn't really a fan. Burgers are super messy, taste was okay but was hard to eat. We also tried the beef utility combo and the steak was incredibly spicy to the point of being inedible. Fries were soggy, greasy and not fully cooked and not salted. My sweet potato fries were really good but wish it came with a garlic or pesto aioli to pair. Really disappointed because we wanted to give this place a try seeing the ads. We may come back to try the funnel cakes which we hear are good but won't be having the other items again. Especially for the price, combos are each over $20 so we were expecting something good. Very disappointed.

Burger was amazing, staff was helpful and got food quickly. Fries were awful and and hella old, it was physically quite evident that they should not be served but I got em anyways. Probably a one time thing but still ruined my meal.

Burgers were hard on the bottom. Not enough toppings. Burgers were dry. Fries tasted like they were old and dry even though they were covered with cheese and gravy. Could get a better burger and poutine from Harvey’s. Very disappointing.

Had for the first time today after friend recommended it to me. Got the cheeseburger combo (which is buy one get 50% off the second right now). The burger was very good taste wise, mine was very messy but that’s fine. The fries that went along with it were also good. They fill the takeout bag with lots of extra. Overall, good experience. A bit more on the pricey side but definitely higher quality ingredients than the average fast-food joint.

Paid 40$ for a burger fries and mac n cheese bites just for them to forget the fries. When asked if everything is in the bag including fries, they say yes yes all good so she doesn’t have to reopen the stapled bag. Horrible service.

Very disappointing, their gravy was not even warm enough to melt the cheese on the poutine and it was mostly graded cheese not cheese curds like they promote in their pictures, the burger had no flavour in the beef. It was very bland.

Great ambiance and amazing staff serving mouth watering burgers and fries. Will recommend to others.