Burger Factory

If your still eating McDonald's, Burger King your sadly missing out.
This BLOWS THEM AWAY.
Best fries EVER

First time dining @ Burger Factory and it was better than I expected. I’m not sure why I haven’t dined here before but it definitely
Won’t be the last.
The burger was a solid 8.3/10.
The rings were just ok 6.3/10 a not the worst but compared to the quality of the burger, it was below par.
The burger I ordered was the machine.
Service was 9.1/10 on this occasion. Very friendly staff.

If you are looking for a good quality burger, give this place a try!

Never order for delivery. Our meal was wrong in every way possible.any modifications made to burgers were ignored, whole items were missing & some were replaced with the wrong sandwiches. Cheese fries were also a mess delivered, in person it was a good cheese sauce, through delivery it was more like cheese water.

If you can go to the physical location give it a try but avoid ordering out here at all costs.

I've been here twice.
Satisfied both times.
Burger is like a cross between McDs and BK, prices comparable as well.
I like the tornado fries!
Looks like inside could use some better cleaning, but then I don't think it would taste as good. Lol that is just my own gross opinion

The patties and bread were really dry and fries were overburdened and really salty.
The place needs an urgent clean. Tables, chairs and doors were dirty. The ceiling and the vents were black and greasy. The exhaust doesn't work properly (you will get out smelling oil) and it's really greasy.

If you're going to work deep frying a lot of your dishes, you need to be extra careful with cleaning, especially since it is a fire hazard.

There are better burgers in town. I don't recommend this place

Burger had to seasoning ordered funnel cake had old better almost finished they just scraped what they could to make one order not good at alll very disappointed

"I recently visited Burger factory and was thoroughly impressed with the quality of the burgers. The patty was juicy and cooked to perfection, and the toppings were fresh and flavorful. The fries were crispy and the milkshake was rich and creamy.

I ordered the BOGO Crispy Chicken Burger Combo on uber eats for pickup. I asked in the special instructions that all the toppings and sauces be put in containers for the second burger so I could put it in the fridge for later and it not get soggy. Usually restaurants don't read the special instructions, but they did and they actually put everything in separate containers! Thanks for that:)

The Burger and fries were both delicious and I’ll be happy to have a non soggy burger tomorrow for lunch. The staff working were nice and professional as well. Happy New Year

A delicious gourmet burger, alternative to your usual mcdonald's. I will definitely recommend the Cheesy Lucy.

The food it is very good and tasty, they have the best service, staff is very helpful and my kid is teling me that they are awesome.

We got the 2 for 1 burger "special", based off the positive reviews we saw online.
These burgers were more breadcrumbs and filler than actual beef, our order came cold, soggy, and forty minutes late because the driver had to "make a stop before".
This place is an absolute joke, and is trying to rip off the local community. Would recommend people take their business elsewhere, this place obviously doesn't realize the standard of actual good food service in our community.

I ordered 2 miniburgers with fries from here.very cheap for two burgers with fries $10.very tasty burgers, lots of meat and vegetables. I recommend to everyone

Ordered machine combo with onion rings and a funnel cake. Superb burger on an excellent bun! Onion rings were breaded and yes, cooked but equal taste of coating and onion. Burger was better than my own and I make a wicked burger! I forgot to ask for no salt on the fries but otherwise fries were excellent too! I am wondering if Burger Factory's competition is trying a smear campaign thru reviews of them? I used skip the dishes to get my order and will never use them again! But I will be going into Burger Factory for my next burger fix! Keep going BF, you do burgers proud!
PS: will review funnel cake separately.

I visited this location because I had good experiences with other locations and was visiting the Home Depot.
Their menu board was filled with spelling errors gave a poor first impression.
The restaurant was dirty as was their exterior. The garbage cans had garbage falling out of them.
The food was over priced for what it was. The Juicy Lucy was okay but for the same money I would either order from the Works or 5 guys.
I definitely did not have a good experience.

I found a hair in the burger, and the chicken was not cooked well! I throw the whole combo in the garbage! Very disappointed, I would not recommend it for anyone.

My husband and I tried their food for the first time last night and it was incredible! I got the Juicy Lucy and my husband got the Juicy Lucy on Fire. These were hands down the best burgers we’ve ever had! Their website and is very user friendly for ordering too. This is now our go-to burger place!

I went there last night, got the cheese burger, it was nice. What I most like about it is the sauce, it’s called factory sauce. Worth trying

Very delicious and the most amazing burger here its fresh and tasty, the place and service are good and fast ،I recommend it

Delicious, clean and tasty meals within budget. They have deals for everyday. Try the utility chicken meal wowww

Burgers incredible, great buns good structure.fries were great.someone stapled our napkins and the fries used shredded brick mozzarella instead of cheese curds in the poutine tho.will order again, ordered a staple remover on amazon

4 stars now 1 star after a horrible tasting delivery order the burger literally tasted like soap and hand sanitizer

I absolutely LOVE THIS BURGER PLACE! It is soooooo good and the people who work here are so sweet and kind and helpful! Amazing food amazing service and EVERYTHING IS SO DELICIOUS! I highly recommend this place over any of the other burger places in London! ️

Very friendly and polite service. The utility was delicious, was half the size as pictures on FB though: (Funnel cake was very good and huge. Price was good $22 until I added mushrooms on utility and ice cream, strawberries and chocolate to the funnel cake. That added $8, then tax and tip for a grand total of $39.97. I think I’ll forgo the funnel cake next time.

Oh Burger Factory.we are now hooked! The most delicious burger I have had in a while!
Thank you so much!

I did like the packaging over other local places and the fries were good.

The meat lacks any fat at all. Makes the beef hard to eat. The fat is the good stuff, nutrient and energy dense, why would you make your beef so dry, tasteless, and not as healthy.

Also good job following my notes, often places mess things up or call to confirm my order but you guys were on the ball there.

Best place for burgers and they’re halal too! Friendly staff as well, they seem to really want to bring customers only the best.

Would recommend to anyone looking for a good burger joint, food & service is great. Will be returning!

Amazing food, really nice staff, awesome atmosphere. They messed up my order, and apologized with a new and better meal and a free funnel cake, wonderful restaurant, extremely recommended!

Had dinner at Burger factory near Masonville for the first time. And had a delicious grilled chicken sandwich. Scrumptious!
Service was very pleasant and helped us make chicken sandwich to our liking.

Definitely the best burger in London made fresh and cooked to perfection. Fries are also delicious and home made. I am anxious to try out some other enticing items on the menu. Great friendly service! A must to try! Mmmmmmmm!

Harvey's and A&W have nothing to worry about with this competition. The staff are friendly, the buns are a good size, and the burgers are tasty enough, but the prices are too high.

The best burger I have had in Canada! It is an amazing place and even better owners and staff! Had a great experience and would highly recommend everyone to go try it!

Food was decent enough, but toppings were missing on one burger, and holy pricey for what you get! Will be sticking with 5 Guys or Burger Preist for sure

I went with my family and each of us had a meal. Food is good and consistent. Outstanding customer service I’ll be back for sure.

This place is amazing with excellent customer service and staff members with great food. The cashier was really friendly and giving out great vibes for a perfect atmosphere right from when I walked through the door. The burgers are amazing and they have a great grill man aswell. Overall best burger place I have had and would recommend to everyone.

The food it is very good and tasty, they have the best service, stuff is very helpful and my kid is teling me that they are awesome.

Came at suppertime and the service was timely. The beef burgers were well cooked and the toppings were generous. The fries, one order of regular and one of sweet potato fries were good. This was our first time and we will come again.

Had a great lunch at Burger Factory! Pleasant atmosphere, fantastic food, and delightful, friendly staff. My cheeseburger was super fresh, super tasty, soft & delicious! It was the best burger I've had in years! The fresh cut fries were delicious too. And, be sure to try the Burger Factory sauce. YUMMY! I would encourage everyone to give them a try. I will definitely go back!

The food here at burger factory was amazing. The food was fresh and hot.including the funnel cake it’s the best I ever had. On top off all that the service was just fantastic. Highly recommend this restaurant I promise you won’t regret it. The best burgers in London

Got hamburgers for the whole family and everyone loved them. Everything tasted so fresh and the meat was clearly good quality meat and tasted way better than most fast food restaurants. Will definitely keep going back!

Food was really great! Tornado fries were great and the mac and cheese bites were really good too. Get the beef bacon on your burger, well worth it. Will definitely be back!

Had an amazing experience here! The girl at the register was SUPER helpful in helping us choose our meals, her suggestions were on point and we were so happy with our order. Awesome place!

Tried this new burger factory about a week ago. The burgers are flavourful, prices are fair and staff is pleasant and helpful. I think I found my new "Burger Factory".