Burger King
2 reviews 7955 Tecumseh Rd E, Windsor, ON +1 519-945-7922 www.burgerking.ca/store-locator/store/restaurant_1625 suggest an edit
21 May 2022 21:06
IF I could give a NO star review, I would.
I attempted to use my receipt coupon (for filling out the online survey) - which I used regularly in an effort to save money - and the drive-thru cashier tried to over-charge me by 44%.
I explained to her - initially at the order speaker - that the price on the screen was incorrect; in fact, I had used one yesterday AT THAT LOCATION, and used one today at lunch time at another store (which I have the receipt for) - I also showed her the receipt FROM HER STORE that showed I was correct.
She kept telling me that I was wrong, the previous crew was wrong, the cash register says she’s right, and refused to listen, or even suggest calling a manager.
So I said cancel the order, and left.
I called the manager when I got home, she’d ask a question and when I’d attempt to answer it, she would cut me off and ask another question; I told her the EXACT account of what had transpired, and yet every time I was finished, she’d go back and ask (in my opinion) unnecessary repeated questions, where if she had just LISTENED she would know.
She even verified that I was correct, yet didn’t seem to really care that I had been inconvenienced.
I got tired of what I feel was a condescending and “didn’t care” attitude, I informed her I will NEVER be back to that location again, and that I would be posting an online review.
So, here it is.
I attempted to use my receipt coupon (for filling out the online survey) - which I used regularly in an effort to save money - and the drive-thru cashier tried to over-charge me by 44%.
I explained to her - initially at the order speaker - that the price on the screen was incorrect; in fact, I had used one yesterday AT THAT LOCATION, and used one today at lunch time at another store (which I have the receipt for) - I also showed her the receipt FROM HER STORE that showed I was correct.
She kept telling me that I was wrong, the previous crew was wrong, the cash register says she’s right, and refused to listen, or even suggest calling a manager.
So I said cancel the order, and left.
I called the manager when I got home, she’d ask a question and when I’d attempt to answer it, she would cut me off and ask another question; I told her the EXACT account of what had transpired, and yet every time I was finished, she’d go back and ask (in my opinion) unnecessary repeated questions, where if she had just LISTENED she would know.
She even verified that I was correct, yet didn’t seem to really care that I had been inconvenienced.
I got tired of what I feel was a condescending and “didn’t care” attitude, I informed her I will NEVER be back to that location again, and that I would be posting an online review.
So, here it is.