Burlington PEAK Sleep Clinic

I've had two appointments here now, the initial sleep study and the cpap study. Sonia and Luca were an absolute pleasure, thank you for making it a warm and welcoming experience.

Great place. Staff very helpful. They go out of their way to make sure you have the best sleep possible

Clean rooms. Efficient and friendly staff. Everything is explained well.
Not the most fun experience but if you have to do it, your best option.

Did my second sleep study first one at this location. It was a good experience. The staff were very professional and made me feel comfortable. 2 thumbs up for the Burlington sleep clinic!

This is my first sleep test. I didn’t know what to expect but this place made me feel very welcomed because they are very patient, helpful and friendly especially Lusa.
I also find the clinic extremely professional and recommend it.

I haven't even had the experience to rate peak sleep yet. Wanted to share my experience so far. I made the appointment with my doctor told her I get very drowsy throughout the day, my doctor sounded very concerned told me I should not be operating a vehicle and that I most likely have sleep apnea amongst other symptoms. She referred me to peak sleep.

Even after the urgency my family doc expressed. It took 3 months to get a call from peak sleep where they left me a message to call them back to make an appointment. Very had to get in touch with front desk took me 2 days a ton of waiting on the line, leaving voicemails. Finally got in touch today only to find out I have to wait another 2 months for a consultation appointment. So to recap it took 5 months just to have the dr ask me some questions. Meanwhile I'm not suppose to drive for what 1 year? This is ridiculous.

Don't get me wrong I'm not blaming peak health or my doctor necessarily. I understand this is the case for any specialist appt, ive heard it takes 7 months give or take to go to a gynocologist appt.

It's very troubling to know that if you're in need of healthcare whatever it may be. This is what we have to go through.

Hopefully the rest of you have a better experience then me. Good luck.

Really professional, comfortable, and efficient experience both times I had to overnight here. Grateful for their service.

Lucia greeted me efficiently and promptly led me to my sleep study room. It is vey comfortable and welcoming. Sasha instructed me on how the CPAP would work and then installed the wiring and probes. He was very kind and gentle in getting the study underway. Now for a good sleep!

The sleep clinic at Burlington seems to me that they attend professionally and everyone is very friendly and you are always available to help and make you feel at home.

I had a sleep study in May. The staff was friendly and welcoming. The room was comfortable, although there was street noise which I blocked out with earplugs. The follow up was good. Overall, it is not a fun experience, but this clinic was quite good.

We came to Peaksleep for my daughter. She said it was like a hotel room. The intake information takes a few minutes to complete, but is clearly laid out and gives them concise information relating to patient.
They are very efficient and staff is friendly and helpful.
The clinic is peaceful and conducive for sleeping. The early wake-up is not pleasant, but who does like to get up early? !?
Thank you for making the whole process smooth as my daughter was not looking forward to coming, it was put at ease quickly.

The friendly staff and facilities at this clinic are excellent.
I was fortunate enough to accelerate my appointment by accepting last minute cancellations for both my initial study and follow up visit. The doctor patiently explained the results of my initial visit and of course I was surprised to discover the actual number of times I woke every hour.
I'm hopeful that having finally discovered the root cause of my poor sleep that I will now enjoy a restful night and better days.

I highly recommend this clinic.

I have been twice once for diagnostics and once for a cpap everyone is always so friendly and welcoming and made me feel safe and taken care of

Friendly staff, comfortable bed and overall good experience at the Burlington location. Would recommend!

The staff is very friendly and the doctor who reviewed my records was extremely knowledgeable and helpful. I wish I did the years earlier

I am so impressed with the staff and service at Peak Sleep! I had a sleep test done years ago and the difference is like night and day! I would highly recommend there services to all having sleep issues!

This facility is clean, quiet, and well-ventilated. The staff (reception and technicians) are very pleasant, calm and friendly. This is a very welcoming environment. The data from the sleep study is very in-depth, and the results consultation appointment (over the phone) was thorough and comprehensible.
I don’t always do sleep studies, but when I do, I prefer Peaksleep.
Stay sleepy, my friends.

I had a sleep study booked at Burlington PEAK sleep clinic and this was my experience here. This is not my first study as I have been to other clinics in Brampton / Mississauga. First of all.super friendly, helpful and attentive staff. Lots of parking and easy intake. The most important point.fresh, clean, modern facilities. Comfy bed and pillows and the comfort is very good. Special thanks goes out to my attendant who was super helpful.

5 Stars

I just finished my sleep study. PEAK Sleep is a quiet, clean facility with comfable beds. Rebecca was the one supporting me and she was amaaaaazing. She did an outstanding job explaining the whole process and answered all my questions. I observed that Rebecca went above and beyond to make me feel at ease. She explained in detail about each individual wire and explained what was the reason for ther wire. Rebecca was very understanding and was very kind in her approach with me. I appreciate the time she spent with me and was soooo patient and helpful. I was feeling cold and she got me another blanket and offered to get me more blankets if needed. She explained about the different masks and was a great support in helping me choose the right mask for me. With her help I found a perfect mask and even with this new mask on I slept throughout the night and felt rested in the morning.

I would highly recommend Rebecca & Burlington PEAK Sleep to anyone who feels they need to get a sleep study done. From the time I went to the clinic and till the time I left everyone was so helpful and supportive. The staff are very friendly and welcoming. Thank you Rebecca & the team at PEAK Sleep.

This was my second visit to PEAK Sleep Burlington and it has been fantastic. I would highly recommend this clinic to anyone seeking a professional, friendly and supportive sleep clinic.

Everyone was very friendly, they made me very comfortable and everyone is very knowledgeable- thank you for helping reach peak sleep again!

Entire process involving setting up appointments, conducting 2 sleep studies and discussion of the study results, was done professionally. Staff was courteous and facility (Burlington) was comfortable.

Burlington peak sleep, very friendly, kind and knowledgeable staff,
I would strongly recommend

Very clean and professional. I’ve been twice now and had the same tech. His name has slipped my mind but he was so kind and made me feel so at ease. Beds are comfy and there are plenty of washrooms. Parking is free and plentiful. Very easy to find and the highway is just up the road. I would highly recommend coming here if you are in need a sleep study.

The Peak Sleep Burlington location is excellent. Getting assessed for sleep is not something that most people are eager to do. Rebecca my technician was extremely helpful and kind making it a pleasant experience.

I was very apprehensive about doing a study as I don’t sleep well when not in my own bed. The sleep room was very comfortable. The staff were friendly and very professional. The Clinic is very private and there is no interaction with other clients. I would recommend Peak Sleep Clinic.

With London having such long wait times for sleep studies I opted for the Burlington location. I was in within days of my referral. Techs were very pleasant and made the stay comfortable. 10/10 would recommend! For the sake of your health.

I had been here previously and subsequently learned that I have sleep apnea. I have been suffering for years with trouble getting up in the mornings. I need an alarm to wake me and always feel really groggy and sick. I am relieved that it has been diagnosed and that there is help with this issue!

Location and parking: good parking at the back.

Atmosphere: dim lighting, soothing.

Room: it’s a sleep clinic, not a hotel. It was clean and had a fan. Bed wasn’t comfortable for me, but I also had a tricky time sleeping with the wires.

Staff: Sonia (sleep tech) specifically, made my stay incredible. Communicative, caring, genuinely friendly, personable. Asked questions and made me feel relaxed. Very professional - she is the reason why I rated staff high in the outgoing questionnaire. I could go on and on about how awesome she was!

Things to know/prepare:
-pack light: you can’t do much once wires are in.
-Bring a charged phone, ear buds/plugs: there is some hallway/traffic noise.
-have a small cloth to drape over your eyes: blinds have a gap so you can get street light in eyes.
-go to the washroom before you get there! There is a shared washroom but after wires are in it’s not worth the effort.
-put everything on the nightstand next to you that you will need. It will be incredibly awkward getting it later.

Very friendly and welcoming staff. I felt comfortable right away. Clean room and bedding. Thank you!

Went to the clinic for the Cpap test and calibration and was fantastic, Sonya was absolutely lovely and made everything easier and knew exactly what kind of mask I would be most comfortable wearing and made hooking everything up a blast. Would really recommend peak sleep to anybody who wants friendly staff with great knowledge.

Very friendly staff who are more than happy to answer any questions I have. The linens, pillows, and mattresses are comfortable. It’s a little uncomfortable with the wires but they need to be there so I can’t complain. I would recommend this location to anyone I know who needs a sleep test done!

Environment very calm and rooms very clean. My technician Sonya is very nice and, cooperative. She clear understand patient need and talks in a very friendly and comforting manner.

The staff at this clinic are very welcoming and put you at ease. I felt very nervous about my appointment. The technician that cared for me was very patient and kind, his name was Sasha. The staff who called and set up my appointment and the receptionist, Lusa were also great. Dr. Awad is also very knowledgeable and has been a great help!

Thank you

I made Lusa wait because I was late but she was very friendly and the bed looks comfortable. Looking forward to a good night of rest.

Lusa at reception was exceptional, friendly and professional and knew how to calm me down as this was my first experience going through this procedure. Rebecca was great too! Thanks to all who assisted!

Upon my first visit I was overwhelmed with anxiety seeing it’s a problem I already had. I came in and was greeted by very friendly staff who are overly accommodating and made me feel as comfortable as possible. The second appointment I was informed I will need a mask to sleep which again triggered my anxiety. I was then told I had the same technician as the first visit and to say they go above and beyond is an understatement. Everything is at your pace and you have a say and your voice is heard here with zero pressure at all. Highly recommend coming here if you feel you have a problem. Don’t put it off like I did. Ask for Sonia. You will realize very quickly that she is the right person for this environment. Right person working at the right place.

Clean and comfortable facility. Night staff is very pleasant and accommodating. Very happy this is where my referral was sent.

Extremely polite and professional staff. Lovely facility with ample space in the room provided. I had a great time there for my Sleep Study!

Such friendly staff and a very welcoming atmosphere. I felt at ease and knew I was in good hands. Everything is explained in detail and questions are welcome. The bed was very comfortable, a choice of pillows and if you need an extra blanket it is provided with a smile. Staff made sure that I was comfortable and happy. I will definitely recommend Peak Sleep!

I recently had my sleep study, Kylee was my technician and was so amazing! I was so nervous and awkward and kylee made me feel so comfortable! The office is amazing, Lisa has been a wonderful contact to speak to about my appointments and is very personable when answering weird questions. I couldn’t have higher praise for one of the weirdest appointments I’ve ever had. I somehow became totally comfortable with the entire process due to the wonderful staff I encountered. Thank you kylee for making sure I knew how to get the glue out of my hair, and making my extremely awkward self feel more comfortable during this process, and thank you Lisa for accommodating my appointments and questions. Highly recommend! Even if you feel weird, do it, these ladies have a way of making you feel comfortable!

I had my sleep assessment done last night. The entire process was excellent! All steps were explained and any questions I had were answered. Thank you!

Went here after having some difficulties sleeping. Booking process was quick and fast. I recommend coming about 10mins early just to fill out some paperwork. My technologist was Sasha. He was incredibly professional and made me feel comfortable. The bed is comfy and clean and I had no issues with noise. The wires attached to you make it a bit difficult to sleep, however this is needed to assess. Was woken up at around 5: 30, wires taken off and out the door. Process was incredibly easy and the workers were amazing. GIVE SASHA THAT RAISE: ')

I had my sleep study done last night and was very impressed with the clinic. My tech was Mike and he was great as well as humorous. He explained sleep apnea completely before stsrting the process. Comfy rooms with cosy linens. Would highly recommend Peak Sleep Burlington.

Receptionist is extremely rude. After the sleep mask didn't work, they were suppose to call my partner back with another solution and they never did. After trying to call in to see about next steps, the receptionist was extremely unkind and unhelpful.

A wonderful place! Friendly staff and a positive experience. Dr Award is very experienced and helpful.

I was told by my doctor that they were not able to reach me to make an appointment, my phone is on and working okey 24/7, now for the second attempt same problem again, i am calling them in business hours, all i can reach is a voicemail box, still waiting to hear from them since early December 2019. They run their businesses very unprofessional way.

A wonderful place! Especially for someone doing a sleep study for the first time. Staff is kind and thoughtful.

Dr. Award is very experienced and effective. His staff are highly qualified and extremely courteous.

Had a very positive experience. The technician, Ashraf, was respectful and kind. The doctor was also respectful and knowledgeable.