21 December 2023 11:04
Wow! I can’t recommend bymas enough. I was in a huge jam when I broke a bolt on my sway bar. It was in a really tricky spot. All the other mechanics I went to said there was nothing they could do after I had broken my extractor screw trying to remove the bolt but some how they got it out! I could not be more grateful to their amazing and friendly techs. Thanks again to all the Byma team!
18 December 2023 5:15
I'd like to thank Mike and Mark at Byma's for creating a great customer experience. I have a 32-year-old car, and it's very hard to find shops willing to work on it. Mike let me know that my car was in good hands as he had experience with these cars many years ago. I was looking to replace my intake manifold gaskets, solve a braking performance issue, and have them make some general suggestions about things I should be looking after shortly. After the initial diagnosis by Mark, Mike sent me a very detailed email with many pictures of the condition of my engine internals, as well as other items he recommended changing. There was zero pressure to replace anything that wasn't urgent. The work was completed quickly and to a high standard. Upon picking up the car, Mark informed me that he also had experience with these cars when they were new. He was very patient with me and took time to address my many questions about the car. I'm very picky about technicians working on my car, as I've gotten used to doing many things on my own, but this job was out of my scope. I'm glad Byma's was recommended to me, and I'll definitely be visiting them again. Thanks Mike for being so thorough with the information and suggestions about my car, and thanks Mark for spending time to address all my concerns, educate me on some misconceptions I had, and give me the peace of mind to keep such an old vehicle on the road reliably and safely. I highly recommend these guys.
14 November 2023 1:34
Called about a knocking noise on my car and Chad took the time to hear me out and provide a solution over the phone! Much appreciated
31 October 2023 10:29
Vehicle recently had a flat tire on a cold wet rainy day and while Byma's was very busy servicing clients with appointments for change over to winter tires still found the time to repair my flat.
13 August 2023 15:24
Very honest and dependable
The service is exceptional and they really try to help and save you money as much as they can
28 July 2023 5:36
Got a tire puncture patched up. Moderate fees, pleasant customer care and paper trail of what was done to fix the car issue through emails.
11 June 2023 15:35
Used Byma's for an oil change, inspection and serpentine belt replacement. I really like how they show the inspection results via an email and they quote in detail what future work should be considered. Really impressed with how they operate. Price seemed reasonable.
11 May 2023 13:06
We have dealt with Byma's for many years and the service is still excellent! The staff is knowledgeable and very nice and respectful. We have bought several sets of tires and never looked back.
06 May 2023 16:45
Appreciate the guys over at Byma Auto for helping me out with some car issues. They were great throughout the whole process and kept me informed on potential problems that could arise. In the end they did a great job on my car feels like brand new. Thanks guys!
02 April 2023 8:20
Wonderful experience through and through. Extremely friendly, professional, Fantastic communication & great pricing. 10/10 would highly recommend this auto shop.
11 March 2023 15:30
These guys are amazing, I dropped by last minute they still accepted me and fixed my hood latch free of charge!
25 January 2023 20:18
I only interacted with this garage through the phone, but they were very friendly and made the process quite easy.
20 January 2023 21:54
I can’t say enough good things about Byma’s. I recommend this shop to everyone. I can always trust them to be fair, honest and get the job done right. From the first phone call Mike and Marty will take care of your every need and make sure to update you as soon as they can about the status of your vehicle. All of these things are why I take mine and my families vehicles to the good folks at Byma’s! Thanks again for the great service!
15 January 2023 6:18
I had some concerns about the invoice I had paid earlier. I am pleased how Byma's took time to review the issues and have them resolved.
31 December 2022 17:41
I've been taking my vehicles to Byma since 2008. I wouldn't go anywhere else. The staff are knowledgeable, friendly and provide the best service.
16 December 2022 18:02
First visit went well. Marty and mechanic were honest and advised me correctly about my minor oil leak issue. Will return for winter maintenance.
15 November 2022 16:55
Byma's always treats you right. Any oil changes or tire changes, we go to Byma's. They're quick and courteous and very reliable.
07 September 2022 10:08
Really appreciated the service! It was everything I could have asked for and completed in a faster time frame than anticipated. Staff was knowledgable, friendly, and patient with my questions. Happy to receive a report with the alignment that was done. Will return for further work as needed.
29 August 2022 8:45
I've never had a bad experience at Byma's. From the second you walk in the door their customer service is on point. They've given me nothing but honest, professional opinions and have never over charged or charged for unnecessary work. I'm a big fan of their photo documentation and communication throughout the whole process. Big thanks to Byma's and I'd highly recommend.
14 August 2022 13:13
It’s Awesome! I had a great experience from past and now that I have been back to them the quality of care both for their customers and customer’s vehicles is just great. They made me feel comfortable and explained to me clearly what was the issue in my SUV which I didn’t get from the bigger brands auto services. Bymas has a great team.
12 August 2022 21:06
I had couple of visits and have been satisfied. They are honest and don't overcharge their customers. They explain the issue in detail and are courteous and patient in their conversation. It was pleasure to deal with Mike at desk and Byma's as whole. I will surely be visiting them again as its walking distance from my home.
11 August 2022 6:06
I was very impressed with the professionalism and outstanding service I had today. This is an awesome company and I would highly recommend them to anyone. I dealt with Mike today and he is a credit to any company. Awesome job guys
16 July 2022 0:12
My car broke down on me twice, rendering me afraid I would not make it to work on time. I called Bymas and asked if they could look at the starter as it wasn’t turning over. They said they could but it might be a week to get it repaired. They said the assessment would cost money to figure out what the issue was. It was my impression at this time that the money would go to looking at the starter to see what was wrong. They were not clear on that and charged me money to look at everything else that I knew was functioning. They said it would be even more money to look at the starter. I don’t have money and got a rental car for them to basically put the key in the ignition and not know what the problem was. I was recommended this place by my sister who starts regular fights with me so I should have known better not to go to this money grabbing place. If they didn’t want to fix it they should just tell me or if they didn’t know what the problem was and wanted to upcharge me for nothing. They all make more money than me and this has costed me hundreds of dollars at least for no result. I will not be going there again.
21 June 2022 13:19
Byma's is absolutely amazing. Everyone is incredibly nice and the service is impeccable. My brakes were shot and it turned out I needed some emergency suspension work and they still had the car back to me in a couple days. Nothing but good things to say about them and their team.
21 May 2022 3:23
Fantastic service. Professional, knowledgable, reliable, and friendly. Mike was especially a delight to work with! Highly recommend this place.
17 May 2022 8:39
A reliable place to have oil change. Customer service is excellent. Reliable and timely. Thanks Mike for good service in our community.
11 April 2022 12:41
Byma’s is safe. I feel safe calling them, walking in their door, asking them questions, and trusting them with their service. I like them all. They are friendly and kind. They explain everything. I like waiting for my car and seeing and hearing how friendly and sweet they are to everyone who enters their premises. I am a customer for life.
29 March 2022 17:21
Amazing service. We first went in for a flat tire and haven’t looked back. We appreciate how friendly and knowledgeable the staff is.
19 March 2022 20:14
I have used Byma's several times now.
I have been very happy with the service.
This last time, my repair came in well under the estimated cost.
I will definitely keep using Byma's

Update: Once again awesome service.
Great price. Great quality work.
Thanks again, Byma!
10 March 2022 5:37
I have taken my car here a few times over the past few years, Me and my car have always been treated with respect and courtesy. The repairs/work have been done in a timely manner. Recently my son-in-law needed to have some repairs done also, we were both very happy with the whole experience, the honesty, price and the quality of workmanship. Fantastic! I would highly recommend. Thank you Byma's!
04 March 2022 7:44
They always go above and beyond to make u feel no stress as to what is wrong with your truck. We both feel the have great guys that work there. They make you feel like you are a family member.
09 November 2021 1:14
The staff at Byma's Tire & Auto are a great team who always provide us with fast and professional service. We really appreciate their warmth and friendly "member of the neighbourhood" vibe.
06 November 2021 13:55
I have been to Byma’s tire a number of times to have work done on my vehicles. They have always displayed the utmost professionalism. They treat their clients kindly and provide honest and clear recommendations about required repairs. I would highly recommend them.
22 September 2021 9:11
Had a flat tire that needs to be replaced. They are very efficient with their service! They gave me a quick quote of how much my tire replacement. Mike the advisor was really courteous and professional. I was going to shop around for price but because they had such a good customer service, I just went with them.
22 September 2021 1:04
Byma is the place to go for all car needs. As a woman I have never been made to feel as though I don’t understand or that I’ve been taken advantage of. The people here are professional, kind, and will explain what your car requires and why so that you can make an informed decision. The service always provided in a timely manner.
07 September 2021 3:56
I purchased a used vehicle, for my daughter, that had the brakes completely seized. Before purchasing the vehicle I brought the car over to Byma's, to get an inspection and an estimate on the brake repair. They reviewed the vehicle and quickly gave me an accurate estimate. After purchasing the car, the Byma team repaired the brakes beyond my expectations! The Byma team has been my go to shop for a few years now and I've never been disappointed with the work they've performed on our (2, now 3) vehicles. You guys deserve an A+, keep up the great work!

Walter Roth
(Kitchener)
27 July 2021 19:03
I have used Byma's several times now.
I have been very happy with the service.
This last time, my repair came in well under the estimated cost.
I will definitely keep using Byma's
18 July 2021 1:20
Byma's has always been honest and upfront with us. Service is impeccable and timely. We 100% recommend them. We have been costumers for over 15 years.
05 July 2021 22:04
Great service. They kept me informed of the status of my vehicle during the entire process. They included photographs of my vehicle where things needed to be changed and work had been done. Reliable service, great service technician.
05 July 2021 3:21
Byma's has always been on time, professional, courteous, and have always managed to get me an appointment when I need it - not two weeks out like other places.
27 June 2021 22:14
I found this garage quite by accident and am so glad I did. They provide reliable, efficient, friendly, skilled services at honest prices. This is a little gem of a place and I highly recommend it - especially for seniors who don't like to be duped.
23 June 2021 12:30
I first heard about Bymas a couple years ago from a good friend. They were raving about the customer service. I drive from Waterloo East all the way down to them in Kitchener. Every single time they are worth the drive time! Warm and friendly! As I sit in the waiting room they treat every single customer with such respect. In my opinion many businesses could learn from these guys.
13 June 2021 14:40
Very pleased with the work done. Customer care is a 10 out of 10. I have been going for several years and always very satisfied.
07 June 2021 11:09
Always a pleasure. The right balance between your casual neighborhood mechanic and the dealership, with mid range prices. Advice, explanations keeps me coming back. Very professional customer service helps them stand out from the rest.
22 May 2021 20:10
I've been going to Byma's since I moved to the area 2 or so years ago. They've always been phenomenal - professional, reasonably priced, and very friendly. They're up front with the work that needs be done and won't try to rip you off with anything unnecessary, this being their biggest selling point to me - honesty is the best policy.
13 May 2021 3:16
Jeep needed some alignment work and Likely other items. Talked to Mike 1st thing and went over the extensive list of items. Great communication with customers. Talked every step of the way. Will definitely recommend.
08 April 2021 9:47
Honest, friendly local mechanic shop. I have been going to Byma's for many years, they are always friendly and polite and give me the options broken down by what is needed now, and what can wait for the next service. I really like how they have moved to more online invoices and quotes as you have the invoice for future reference.

When I am faced with an expensive repair, they do not pressure and are fine to wait while I work out my options.

If you are looking for a friendly Williamsburg mechanic that does good work, check them out!
14 March 2021 0:50
The five star review is for the recent oil change performed by Byma's for me. They picked up my car at my house, performed the service, and returned the car to me in about an hour, while I made dinner. Most convenient!
31 January 2021 4:26
The staff at Byma’s Tire are always extremely professional and knowledgeable. The counter staff are very friendly, the management staff are second to none. We will never take our vehicles anywhere else!
24 January 2021 2:45
I've been taking my vehicles to Byma Tire for 10 years now. They are always pleasant to deal with, perform quality work, and charge fair prices.
11 December 2020 12:00
I have gone to Byma's Tire a multiple times and I have been very happy with their service. They were able to get my A/C working a few months ago without a large expense and I am very thankful of that. I would use their service again.
14 November 2020 20:42
Heard great things and wanted to check it out. Went in for an oil change and to have my AC issue diagnosed on my Toyota matrix. Oil change was reasonable, but man was I overquoted on the AC issue. Was quoted about 2000 for a job that was fixed by another shop for 400. Not happy about that. Service was great, but it can't make up for the insane over-quote. My advice: get a second quote before coming here.
15 April 2020 17:04
Byma’s just lost one good customer! I had my car fixed at this place 3 times even though, the last time they didn’t fix it properly and a piece of metal went on my tires. Thank you God, I didn’t have any fatal accident on the highway because that is where the car started to make a huge noise. Fortunately, the car suddenly stopped after my trip and my husband checked and found this piece of metal on the tires. We went back to Byma’s and they fixed what they messed up. A few months later, I am back to look the breaks and besides the 25 dollars plus tax they charge to take a look in the car different from many places that they would look it for free they want me to sign that after the repair I would pay a 120 dollars an hour! For the test drive! Are they trying to steal people? Bye Byma’s!
06 April 2020 1:43
Bymas has given me good and honest service with my old car. When two other highly rated automotive places were not able to get a correct answer of what was going on with my car, they did so and provided me with some great options on what could be done. Not only that, the wait area is very clean and comfy. I will definitely be going with them for servicing my new car once the warranty is finished.
25 March 2020 20:36
Mike Barkman and the team at Byma’s are fantastic. Today I I brought my mom’s car in to get winter tires mounted on rims and put on her car. They started my car soon after I got there and were finished sooner than the time that was initially quoted. I appreciate the prompt friendly service. I would recommend Byma’s.
12 March 2020 4:08
An amazing team of people who take the time to explain everything in lay terms. Had an unfortunate issue with a relatively new used car purchase and very glad I decided to have it towed here. They were consistently on time with appointments and kept communication going throughout the entire period. I have had experiences with mechanics before where I have felt uneasy about whether they could be trusted but everyone at Byma's was incredibly honest and straightforward. I would not hesitate to recommend them to everyone I know.
06 March 2020 7:56
I've been coming here since I moved to Canada back in 2014. Every experience exceeds the previous one. Excellent customer service with competent and helpful staff. I would highly recommend this place!
14 February 2020 13:48
Had a flat tire asked if they could help us they laughed in our face. Some customer service. We were willing to pay and they just laughed. Stay away from this company.
14 February 2020 4:20
I won’t go to any other shop in town. Fair prices and sound advice. I trust their expertise and never hesitate with their suggestions. Great place. And they give treats to my dog.so that’s a bonus!
27 January 2020 11:15
This has been my go to place for the past couple years. Super friendly, honest, polite. They have a little play area with toys that my daughter loves. There is also a tv and free coffee.
26 January 2020 13:31
Always so kind and helpful. Extremely trustworthy. I've recommended this place to many friends and they're all lifers now too. Doesn't hurt that the staff clearly have a good time and sense of humour:)
12 January 2020 15:48
If I could give them 0 star, I would do that. I took my car there to change its winter tire after the last winter. And today when I took it somewhere else to install those winter tires, they told me that one of the tires is flat. Bymas should have told me before. Today I waited for 8 hours and they could not change the tire for me. Bymas, your staff should be more responsible!
17 December 2019 0:21
I was an Operational Excellence Manager in a well reputed company and I know the meaning of customer satisfaction, you can find it in Byma's Auto.
In my last twenty years I visited too many different cars sevices centers but Byma's Auto impressed me with its fast service, quality and their commitment towards customer satisfaction
06 December 2019 15:51
Byma's and their team are amazing! Your customer service is impeccable, and the wait time is always relative to the service being performed. Thank you for always making it a pleasure to come into your shop.
05 November 2019 10:08
They found the problem really quick, super nice and didn’t charge us because the problem was minuscule. Mike and the young lady behind the counter were very helpful, courteous and friendly. We will definitely bring our car back again when needed. They also have a really nice waiting room with guest Wifi.
28 September 2019 2:32
This place is hands down amazing.

Despite my car breaking down on a monthly basis and giving them thousands of dollars they continue to impress me. The front desk staff i feel like are my friends at this point. They have great prices and very professional staff. I have never left a review before and I cannot thank you guys enough for what you do for me. Awesome service i am in utter surprise places like this exist still. Keep it up, I tell everyone about you guys.
21 September 2019 0:31
I've been using Byma's for 15 years and I don't regret it. They have been incredibly honest. I just sent my car in for $1,000 worth of work (I asked them to swap out the wheel bearings and a few other things.)

They gave me a (free) loaner car, but then called me back 30 minutes later to say "Good news - you don't have bad wheel bearings, just bad tires. "

A lot of other places would have swapped out the wheel bearings - after all, that's what I originally ordered. Byma's turned down the money in favour of being open and honest.
30 August 2019 14:12
These guys are a life saver! One of the most flexible, positive and understanding person to person interactive auto shop ever, they are very honest and do what they can to HELP you out.
15 August 2019 3:35
I cannot tell you the relief it is was as a new Kitcheneronian to find an honest mechanic in a professional setting with a staff they really knows their stuff. As an added bonus, everyone is super nice and will take the time to explain stuff to you if, like me, you have only a basic knowledge of cars.

Plus there’s a Starbucks basically next door so it’s nice if you’re getting quick work:)

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