CAA Store - Orangeville

Went in for passport pictures. Julie was quick and efficient. We are not CAA members. Julie explained the CAA everyday membership, that does not include towing, but it includes all other travel benefits, discounts etc.for only $30 a year. Did not know that was available. Glad we went in.

Excellent customer service! Special kudos to Julie. She quickly understood & resolved a problem. I had using the CAA online Triptic creator tool. I needed maps as well, and within 10 mins Julie had it done. *** Julie went above & beyond by putting a hard copy of the online Triptic I required into the pkg. Again, SUPER customer service. Thank you!

Always friendly staff and great service. Unfortunately unable to meet service requirements. Went for passport photo services to relocate internationally. I needed a JPEG high resolution photo emailed to me with the appropriate specs. However, was informed this CAA location does not provide digital copies of passport photos; even offered to pay an additional fee and was rejected. Extremely disappointed as Gold member, would think CAA realized it’s 2023.

Choose an alternative location or provider for your passport service needs.

I made a call to inquire about international drivers permit but the lady that answer the phone keeps said hello and hang up. I call back multiple times and no answer. From that I would say they have poor service.

Unfortunately I don't know the gentlemans name who towed my truck, on January 15th at 11: 30, although he went above and beyond making me feel confident with my car in their care.

Friendly and knowledgeable staff. We went there for our passport pictures. The pictures were taken by a well experienced staff member and it was a great price of zero dollars because we were plus members.

I could not get any help phoning or emailing South Central CAA - online wait times were horrendous and no response to emails. So I phoned directly to the Orangeville CAA branch. The response was quick and within a short conversation, I had maps I needed for a couple of upcoming trips mailed to my home in Guelph. Thank you!

They were so warm and welcoming. Helped me even though I didn't have all the information on me at the time. Highly recommend this location.

Used CAA 2 years ago in Richmond Hill and received horrible service, so I tried calling CAA in Orangeville today.same horrible service.

I think I’ll stick with a real Travel Agency for the service and use CAA for towing, as it seem that’s the only thing they do well.

I wouldn’t recommend any CAA for Travel!

It was awesome the girl was very helpful and letting me find things I would recommend it to anyone

Always friendly and always helpful.the $9.35 movie tickets you can get with a membership can pay for the membership itself in just a few trips to the theatre.