Love the clothes - the style, the quality. The prices are usually fantastic, although the last time I went they didn't have great promotions. Only took a star off because their staff aren't great. It is always difficult to get a fitting room, they care more about their tasks than helping customers. Not rude, but definitely not warm or helpful.
This store is full of dust. The floor, table and clothes are covered with dust. Very disappointed to see new clothes with lots of accumulated dust. Please clean and dust the store regularly
I like this location. The guy who is the cashier and it seems he is a manager is amazing. Excellent customer service and task delegation to their employees. They were attentive.
Pay attention at the cashier if you grabbed items from the clearance section. When the item scanned, it won't show the clearance price and you have to point it out at the spot. The staff is friendly enough to change the price for you, but you need to pay attention and point it out! Otherwise you will be charged way more without knowing.
It took a while to pay for our items at the cashier. I was asking two cashiers at the front to call for someone to help them. There was a big line and people were waiting for a long to pay for their items. On the weekend, when you want to do all your shopping quickly, you must wait 20 minutes because the store can't afford extra people.
Its a good place with good price I would say. Only issue is, I found it a bit disorganized as well as missing CK's latest promotions! Every CK around world is going crazy with a BTS singer, but Ottawa CK is miaaing the whole vibe of this craze!