11 November 2022 17:56
Be careful here, know what you want, and hope you don’t have to return it. Tried hard to upsell when I had the product I wanted. After they served 2 people in-front of me while I was waiting to be taken care of. Also watched them screw over a student who wanted to return a PlayStation 5, but told him no because it was opened software. Not sure who they hired here as a manager but a ps5 is hardware. Not only that the staff was very rude.
25 October 2022 18:47
Excellent service! Whenever I have a problem with my computer I go here first because the service is just really great. My control keys weren't working so I went there today. Rather than immediately checking my laptop the technician first looked to see if he could remedy the problem over the counter. Lucky for me he was able to! I not only left there with everything in order but tips on how to help my laptop function better in future.
08 July 2022 7:21
Had an 18 year old whiz kid accompany me to Canada Computers on Princess to help me build a decent rig. I myself had been there many times, but shopped the deals Black Friday and Boxing Day and they (CC) did offer some decent deals.

Spent about $4,000 for a very decent rig, even with shopping the deals. The staff were very helpful as I filled my cart. As well they have an excellent tech shop. However the lower rating comes from the fact that after I spend my money, I took my rig home, set it up. Everything worked perfectly except for a single fan within the housing of the new tower I bought.

Instead of dismantling my rig, I brought in the fan and they pretty much told me "too bad so sad", so I had half a mind to return the entire rig over a $20 fan. However I am not that petty. My 18 year old buddy luckily knew soldering, and we fixed it ourselves.

So in short. Tech shop is good for what you need fixed. The store proper are adequate, offer decent deals, and will take your money. Don't expect anything more than that.
17 May 2022 5:16
Excellent choice for your electronic needs & information on products. I wanted to get a new gaming computer & monitor but didn’t know anything about computers, graphic cards. GPU, CPU … all Greek to me being a dinosaur I called & spoke with Rob & Aaron who were very helpful in advising me on what I needed. I told them my budget & they gave me their experienced advice. I dealt with Dawson for my purchase and was very happy with his patience and knowledge. Dawson actually provided me with a UTube link to help me with setting up my computer. I feel he went above & beyond what was required to sell me the products. I am very grateful for everyone’s assistance. I hooked everything up & couldn’t be happier with the speed & visual graphics. I would definitely purchase any other products I need from Canada Computers in the future. Their pricing seems very fair.
16 May 2022 4:18
Great local computer store very knowledgeable and lots of product to choose from. If they don't have it they can order it in.
04 May 2022 15:17
Have to say thanks to the tech department in Kingston today. They help me out with some really old hard drives (1999 & 2005). Highly recommended for anyone who needs help with their computer's. Thanks guys
25 April 2022 14:19
Great product selection, knowledgeable staff, and excellent recommendations at any budget! They know their stuff, highly recommend!
23 March 2022 4:49
This is a great place to locate a wide variety of electronic items. The staff are extremely helpful and friendly. I highly recommend this place
21 March 2022 21:34
Great helped me with great service and info galore heck they even explained stuff to me to help save some money.
07 March 2022 22:20
I've bought from this Canada Computers branch a handful of times. They have great service and are very respectful and knowledgable. Sometimes I even asked for advice from them and they offered it without a charge.

In my last visit, I needed to change a clients' HDD, and realized that I left my tools somewhere far. They were kind enough to lend me a screwdriver, a table and a chair, to make the quick replacement at their store.

This is beyond great customer service!
05 February 2022 5:20
Canada computers has become a staple in my life, since I built my computer back in 2008, and still going on strong. I couldn't be ANY happier that Canada computers is now very, very close to home, this location never seems to fail me with all of my computer needs, anything and everything from just picking up a simple cord, to picking out something new for my home setup, this store always aims to please.the staff are super friendly, this location always has stock
09 January 2022 8:54
Was great! They held a video card for me as I live further away (2hours away). Nice store with lots of electronics and staff were friendly too.
08 January 2022 18:33
The guys in service helped me on the spot and at a great price. Definitely going back for any computer needs again. Keep up the great work!
05 November 2021 10:15
Staff was helpful, and made pertinent suggestions. They do not allow book bags, but will let you shop from the front counter if you prefer not to surrender your bags.
03 October 2021 5:55
Great place for all of your computer and electronic needs. The staff are amazingly helpful and are always there to do their best to help solve whatever problem you may be facing. I've never had any problems finding what I'm looking for here
02 October 2021 6:25
The service was very courteous, the staff very knowledgeable and forthcoming. Having worked in the industry, I know you can't really ask for anything more. Give these fellas a raise.
21 September 2021 5:32
Love how much selection they have for a relatively small city location. Starting to see some of me lesser known brands popping up which is always a huge plus. Staff are always friendly and helpful. It's my go to place when I need new parts or have a little extra spending money.
08 September 2021 21:50
Honestly pretty upset.bought a 2080ti on low graphics i run 130-140 fps.they told me everything is running fine.its clearly not they said i cannot get another one due to the coronavirus return policy.: D
19 August 2021 3:18
Kingston Canada Computer & Electronics doesn't have much to offer, not like in Toronto. I know Kingston is small city, but when they advertise on their add, they should have in their inventory at least 4 or more, but by the time you went there, either out of stock or they or they asked you to go online to order. Also I know that sometimes it happened in Toronto too, that's why I give them a two star rating. My theory is that, search online for the one that you wants, and shop all where's they available, and then shop online, and pay their shipping costs instead of going there, and put out their stories about they just sold the last one or their BS. That's my opinion, you don't need to follow. For my opinion is "No Worries, Relax, & be Happy".
06 August 2021 22:33
Cashier and me had a moment quoting Monty python which was allt of fun! Also a good selection and the prime place for pc parts and accessories!
06 August 2021 22:29
Great service. Very helpful finding and suggesting different products. Knowing nothing really they were a great help
06 July 2021 2:40
The guys at Canada computers are the best! I bought an out-of-the box system from them. For reasons unknown it turned out to be a bit of a lemon. The original suggestion from the team at Canada Computers was to bring it in for diagnostics and repair, but after explaining to them that I use it for work (despite being a gaming machine on paper) they decided an exchange would work. The service guys took a look at the old one quickly and replaced it. They were super friendly and great to deal with.
Everything works amazing now. I will forever be a customer!
11 June 2021 5:07
Shot of the MAVIC Air 2 about 2000M distance from remote. I love Canada Computers. Staff is expertly knowledgeable. There is always someone on stall that has an answer, and there isn’t EVER anyone ignorant enough to give a bs answer…. I’ve tried to mess them up

They know what’s up. Solid sales. Exceptionally friendly management with Leniency providing you demonstrate your professional knowledge.

I will always keep coming back to Canada Computers because they make me feel good About my purchases and back me with info I may not have known. And if I do? Confirms what I know real-time. You guys are All PROS

Keep up the amazing work guys. Thanks for your business.
29 May 2021 6:02
I've shopped at other Canada Computer stores and online in the past and have been very happy.

This was my first time at the Kingston store and I had many detailed questions to find the best personal laptop and accessories that day within my budget given a few specific requirements I had.

Staff and service. The staff I interacted with were absolutely a pleasure to deal with, very knowledgable on the products they carried and just computer specs in general. Their professionalism was equally impressive. A couple weeks after purchase, I was back for a quick service call and once again, absolutely top notch after sale service.

Product. As for the new laptop and couple accessories after two weeks use, excellent as well. The laptop and accessories I choose, based on their recommendations, is exceeding my expectations.

Price. I walked out well under budget and given product performance, I have to say value for the dollar is 5 stars without question.

Overall, I highly recommend this store and I will be going here for my next business laptop as well, likely within the year.

Thanks Canada Computers staff!
30 January 2021 17:25
These guys are great. If your PC fix or diagnostic is fast on the spot they will do it for free. Great service and reasonable prices for work requiring you leave it with them. Every staff member I've ever interacted with has been polite and very knowledgeable. Excellent service all around.
16 January 2021 12:05
Extremely knowledgeable staff and efficient online ordering. Always ahead of schedule for arrival of product! Used service once for a software based issue and they went above and beyond. Recommend this store over any other shop in town
15 December 2020 0:11
Always great service, I never feel pressured to purchase anything. They answer all of my questions and help me understand what it is I need to get the job done.
17 November 2020 10:56
Love this place. I always check out Canada Computers when there is one around. The place to go for knowledgeable staff and high end computer parts. The employees seem to really enjoy what they are doing. Once you have experienced this hidden gem, you will never want to go back to those other stores.
12 October 2019 1:45
Staff was helpful, and made pertanent suggestions. They do not allow book bags, butt will let you shop from the front counter if you prefer not to surrender your bags.
08 October 2019 20:00
Very helpful, I went in with 0 knowledge of building a PC, the guy at the desk helped me out and explained what everything meant and not once did I feel as if they were trying to sell me extra stuff that I didn't need or want. Would highly recommend going here.
26 September 2019 17:23
Very friendly staff and a surprisingly good selection of hardware! I honestly didn't think I'd buy any more PC equipment from a store, but these guys were ready to go for Ryzen 2 and I got everything else I needed too.
16 September 2019 8:18
They know there business. Every time I go to them I am surprised that the product is a lot cheaper than I expected.
06 September 2019 22:40
Could not recommend a better computer store. The store's stock has all your computer needs and more. Staff for years has been phenomenal.every member are very knowledgeable of the products they carry and are never forcing the most expensive item in your face. I knew nothing about building computers and with the help from pretty much each employee I was able to put together the perfect build I've been searching for.service department is just as helpful.honest, reliable and very capable when it comes to repairs. Return policy is very straight forward yet that wont stop them from going a little extra mile for what seems to be nothing more than providing genuine customer satisfaction, if you're honest with them and in reasonable limits.

Overall great staff, amazing prices and my favorite place to shop.
14 August 2019 10:06
Staff helped me buy my new rig and I didn't feel pressured or like it was an upsale. Plus, the guy who helped me out might have been a real wizard. Like an honest-to-goodness Merlin-style wizard.
31 July 2019 6:53
Very helpful well informed staff. Much less on the floor stock at lower prices than previously experienced. Zero tablets displayed effects shopping experience.
19 July 2019 1:01
Best place in town to buy computer parts and accessories. WAY better pricing than the larger box stores, and the staff are incredibly knowledgable and helpful.
02 July 2019 18:29
I really like this store they always have what I want a amazing selection and the staff are the best and prices are amazing you will save money!
28 June 2019 12:00
Always have what I'm looking for and the customer service and knowledge of the employees is always amazing
10 June 2019 5:31
While I appreciate Canada computers having a rewards program when competition like Best Buy is known for ending theirs, it would be nice if I got my points every time I made a purchase instead of the cashiers being in a rush and not getting my information. It would also be great if your service department answered emails (not specific to this store)
somehow I had more than one account created for me, and I emailed over a month ago to have my accounts consolidated into one. Pretty strange to have to call a computer store because they won't answer email!
01 June 2019 2:34
Very helpful and knowledgeable staff, Sales staff are amazing, repair guys seem a little grouchy, just sayin.
29 May 2019 4:14
Always a great trip. Staff is very knowledgeable. They have nice displays of some products (keyboards, mice) so you can see and feel what you are buying. More displays please!
18 May 2019 20:42
The staff are very helpful and they always have what I’m looking for. I went in for a nice mouse, and they had the Logitech MX Master 2S, which is exactly what I had hoped to get! They also had a large variety of mousepads. I was also looking for a way to get Ethernet to my room and a staff member pointed me to an Ethernet over Power device, which I didn’t even know about. I’ll probably still just get a long Ethernet cord, but the suggestion was nice.
09 May 2019 8:31
Great place to purchase computers and peripherals. Behavior of the staff was very good. I recommend that you can use the shop for buying laptops, desktops, headphones,
01 May 2019 23:05
Great prices. Too bad about the customer service. They are OK till there is a problem then you might as well be dealing with drug dealers. Unfortunately not many choices here. Update: I have had to return a couple of things in the last couple of months to Canada Computers and found it to be absolutely painless which was an utter shock to me but clearly they return policies have changed and I felt it only right to update my review to reflect this
22 April 2019 7:07
Great place.sometimes good deals sometimes not.and don't forget to leave your bag at the front since they're on your like a hawk
20 April 2019 19:50
Friendly and knowledgeable staff. Surprisingly have a lot more than you would expect from your average computer store. Prices are very fair and selection is amazing. Whether it is computer components, home theatre or even studio equipment you should check them out first.
18 April 2019 7:01
My go to place for computers, parts and supplies, the staff is extremely helpful. Plus in my opinion they have the best prices in town.
07 April 2019 2:28
Smaller store compaired to some but a great set of staff and they are super helpful. I drove over an hour to pick up my order from them.
31 March 2019 15:26
Brought a laptop for service at first they said it would take couple of weeks and it took them more than 4 weeks, and price was different thatn what we talked about, Shady business and fraudulent.
28 March 2019 23:25
The associates at Canada Computers are extremely intelligent, demonstrate exceptional knowledge of tech, and seem to have an extraordinary amount of soft skills. In particular, James and Shane at the repair centre go the extra length to make you feel comfortable and relaxed about whatever you're stressing out about (in my case, my laptop). Seriously, above and beyond service.

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