23 January 2024 13:48
I had been looking high and low for some pump parts and this store had the parts readily available for me. While I thought it would take a week for delivery, it only took 1.5 days from Sudbury to Ottawa. Great job!
08 January 2024 7:57
Fast delivery and price for the Mineraluxe hot tub chlorination kit was significantly cheaper than Amazon. I will definitely buy from them again.
26 December 2023 22:46
Easy to deal with, made ordering our new motor seamless. Super friendly and helpful with all my questions.
20 December 2023 21:42
Amazing service. If I can rate higher than 5 stars, I would.

The owner went above and beyond to help me out with service and getting a replacement pump.

Thank you so much, returning customer:)
20 December 2023 8:07
David was amazing to work with. We helped us out in a pinch over the holidays and took care of us. He has a large selection of products and parts. I highly recommend their services to anyone with a hot tub!
18 December 2023 21:26
We have used this company for years. Any issues we had were taken care of in a timely manner. The staff are always pleasant and helpful. I would recommend buying products from this store
16 December 2023 17:34
I have been ordering from Canada Hot tub parts for a while now and just want to add a note to recommend them for anyone doing DIY hot tub repair and maintenance in Canada. I get chemicals, and many different parts to keep a 12 year old tub running well (heater, fuses, etc,). I also just got a new cover with a Black Friday coupon and it arrived the perfect size without any issues. Glad we have this service in Ontario!
13 December 2023 15:53
First time ordering chemicals for my hot tub - great prices, choice of sizes for the ones you use most and super fast shipping. Very pleased!
09 December 2023 0:28
They have great prices on everything. Ordering is easy and they have shipped my order very quickly. I have made 3 or 4 orders now and they have been excellent!
07 December 2023 15:28
Extremely helpful, I have an older hot tub they were able to find the right size replacement jets, thanks so much.

James
03 December 2023 10:08
John from the Parts department was exceptionally helpful. He took the time to explain Parts.
02 December 2023 6:30
This is my second interaction with Canada Hot Tub Parts and I am very happy with my experience! They were extremely helpful in advising which product I needed, their pricing was far better than my original supplier and the delivery was quicker than I was expecting. An overall great experience and I would definitely recommend!
26 November 2023 10:06
The site is easy to navigate, found what i needed in minutes
ordered the parts, fulfilment and delivery was quick

Quality parts, very impressed!
07 November 2023 16:30
Had a question about spa filters. Instantaneous reply, filled me in on quality issue vs price. Very satisfied.
06 November 2023 8:34
These guys were very helpful, getting me their replacement spa pack that I needed for my particular Tub… Great to work with, and would highly recommend
04 November 2023 18:12
Best price and was delivered fast and on time. Was kept up to date on my rder all the way to my door. I will be telling all my family and friends to order from here
26 October 2023 9:41
CHT parts, were very responsive and helpful sending me an order as I was unable to set up an account through there website.
I am grateful, thank you
21 October 2023 20:47
Absolutely the best service possible. I live in toronto and couldn't find parts. Canada hot tub parts in sudbury had my parts. Not only did they ship him out the same day. They follow up with a phone call and personally service. These guys are absolutely hands down the best hot tub service dealer around.
01 May 2023 5:54
I called to add bromine test trips to my order and the associate asked me if I wanted this item as I had ordered chlorine pucks in initial order. I had made a huge mistake ordering the chlorine pucks instead of bromine and he told me no problem as he would cancelled my original order. He then helped me to create an account, what a great company and excellent customer service!
17 February 2023 16:18
Great service. We were desperate to fix our hot tub and a sales manager called and walked me though what I needed and sent me a link to order exactly that and helped me with expedited shipping. Really appreciate the personal touch customer service in a world with automated everything. Looking forward to enjoying our hot tub again soon. Thank you very much!

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