Not Stilh friendly. Sold me a ms170 at wrong price, no PDI done and extended warranty by buying stilh oil not offered. Made a trip back to get the sale price. While there I could not get a fuel filter or air filter for my other stilh saw. No tuneup kits at all.
The most disappointing aspect was the 170 was not registered for warranty. Wrong serial number on purchase invoice. I went to a another stilh dealership and they fixed me up properly.
Reply to owner Paul, invoice 95354 dated 11/3/22. Issues were resolved by another Stilh dealership. The matter is considered closed from my perspective. All the best.
I’ve been dealing with Paul at Canadian Equipment Outfitters for the past 10 years their service has always been exceptional and their expertise and knowledge about their products is second to none their hours of operation truly help a real contractor who works seven days a week. I’ve purchased nearly all of my masonry tools from them from my first STABILA level set to my first red rocket mixer They operate a busy store with fair prices glad to see that they expanded, but are still located at their convenient location. Living an hour north of their location their ability to ship their products to my location is very helpful and fast. Their customer profiling and diligent paperwork keeping has become a useful part of my bookkeeping as a business owner.
Canadian Equipment Outfitters is my candy store
Thank you Paul and your staff, you are good at what you do.
When the snow gets tough, the Husqvarna Snow Thrower makes short work blasting it out of my driveway. Thank you to the CEO team for making sure I bought the right machine for the job.
Weaver Exterior Remolding has been working with Canadian Equipment Outfitters since 2006. CEO have been able to provide solutions for specialty and standard equipment keeping our crews up a running. One of the added value features of CEO is there in-house repair shop. Dealing with the team at CEO gives you a piece of mind that they can handle the full cycle from sales, service and continued support unlike the shopping on line or at the big box store. We look forward to continuing growing our business with a strategic partner like CEO.