Canadian Tire

One of the best Canadian tires. Ample parking and a consistently clean store. As a bonus they usually have the clearance items by the front.

I love Canadian tire.there's always a sale and everything you need is pretty much there. Auto to kitchen /toys. Love it!

This pertains to the Dundas store in University Plaza. If the website says they have 5 or less in stock they probably don't have it. I'm not sure how their computers communicate with the website but their stock numbers are often inaccurate.

Normal crappie tire store No help finding anything and long lines at cash. Thankfully now closed. Covid is not a worry now store is now open.

Great team looking after my concerns in auto service. Tks 4 keeping me safe and on the road. Today

Canadian tire always has great sales on. I came here for power steering fluid and I left with a pan.

If Nathan I.was running for Prime Minister, I would honestly vote for him. What a genuinely pleasant person to interact with. Knowledgeable, patient and polite. Fantastic service.

Way bigger than it looks and has complete selection. Staff was helpful. Store was clean and organized

Absolutely brutal service, I had to wait 3 HOURS for two tires to be put on rims at the store because they don’t have shuttle services. Just save yourself the time & take it to a real shop

As expected, very large variety of items at not-so-appealing prices. One can definitely find reasonable prices for items but look out for discounts that start every Thursday. Some go up to 70%+ and that can be a huge moneysaver.

This review specifically pertains to the auto department. We showed up and asked if they had any availability to replace our flat tire. Were told that the soonest they could see us was in 10 days time. It seems they do not take any emergency walk-ins. Furthermore, we were advised incorrectly twice on parts to buy to fix/replace ourselves. We ended up calling CAA, who switched it out for us on the spot in about 10 minutes, right in front of the Canadian Tire auto bays. I’ve never been to an auto shop that doesn’t do emergency repairs on the spot. I find this quite embarrassing on Canadian Tire’s behalf.

I never usually leave reviews for auto repair.however.have taken my car here twice now and it's been truly a five star experience. Very helpful and friendly service.mechanics that work hard and know what they are doing. Best of all.not only a fair price.but fast service.couldn't ask for more. 100% highly recommended thanks!

Canadian Tire has lost its mojo.

It no more offers sales as it used to have before. Please focus on Automotive and Tools instead of trying to become Walmart.

Visited this Canadian Tire from out of town. Had some bolts come loose under my vehicle while driving down the QEW and rattling under my car, we didnt have any of our tools to fix the issue. Carl & Jacob from automotive took a look and refastened the loose bolts without charge or any hassle! We were very appreciative to be treated with such excellent customer service to an already stressful situation. Highly recommend!

Canadian Tire is Canadian Tire. Good buys. Hard to find sales people if you have questions. Usually a line-up at the check out.

Nice store very clean and the Employees are helpful and very friendly best canadian tire store

I like this location, but when I went to get my skates sharpened they said it’ll be 15 minutes and I ended up waiting for 45 minutes that’s ridiculous

Thought I'd miss the original store in town. Once I stepped inside I never looked back! Huge store same great employees.bigger and better!

Update Feb 11.they still have great staff. But I'm dropping a star because I am very tired of being accosted by CT Credit card sales people every time I walk in. It is very annoying.

Miss the old Dundas Store but, they have done a good job here.

The best thing I found about Canadian Tire today: it is a dog friendly store, and my boy enjoyed shopping inside with me!

The mechanic tried charging my wife $200 to fix a simple issue on my wife’s windshield wiper. We took the car to the dealership and they fixed it in 5 mins, just needed a sealing washer. What a scam

Good selection of products, but there bulk hardware aisle. Where you put nuts, bolts etc. In a bag. There is no clip board. So you have to kneel on the floor to right down what you have. I prefer home Depot for this. No shortage of clip boards there

Picked up a few items that were on sale. I really like this store. Always someone to help you in locating what you are looking for.

Black Friday but all the discount items were gone. This is just a trick to get us there and buy whatever left.

I took my car for tire swap but when I got the car I saw the rim damaged during tire change. I showed it to service manager and he refused the incident but I told him the chunk of plastic was still on the rim where it was damaged.
I do not recommend this store
All the employees are young and they dont really care about the customer properties!

Ordered a hitch two weeks ago, and was informed it would be ready for pickup August 17th. I made an appointment with UHAUL later in the week for this hitch to be installed onto my vehicle. I get an email on August 16th from Canadian Tire indicating that my order has been cancelled. Extremely disappointed with this service, and its completely ruined my holiday plans.

Im only giving 1 star because I cant give less to post this review. First, and last, time ordering through Canadian Tire. What a joke.

Service is amazing as usual, but the store really needs some facing. The hardware (bolts, etc.) section was almost impossible to shop due to the state it was left in my customers.
Stock is good and the management is always kind.

The auto service centre is fantastic; highly recommended for breaks, tires, oil changes, etc. I trust their judgement, and their prices are competitive/fair. Store front has a great selection, online shopping is consistently accurate.

Excellent automotive service. I had to replace a rubber oil cooler line on Toyota Venza with a stainless steel one to prevent accidental rupture (a known issue on some of Toyota/Lexus V6 engines). Originally, I got a call from the Automotive department saying that they could not do it due to the extremely tight space. I though that I would have to take it to the Toyota dealership. When I can came back to pick the car, the line was replaced. Greg did it; he had to modify a tool to do it. Thank you so much to Greg and the team!

I came to this location last week to have two keys cut and I would not normally post a review, but this has really been bothering me. My partner and I initially looked at automotive, customer service, and any other area that had employees behind a desk for key cutting services because in my experience, employees have to cut keys for customers. We eventually asked an employee if Canadian Tire cuts keys, and he told us to go to a specific aisle. We went there and found a key cutting machine with its instructions on it and a display of uncut keys next to it. I looked around for an employee to help and no one was around. I then looked for a sign stating that this machine was for employee use only, and there was nothing. My partner and I assumed that because there was no indication that an employee must cut keys, and that the machine was in the public aisle with its instructions, and all of the uncut keys were on display, we were supposed to do it ourselves.

We spent about 15 minutes reading the instructions and measuring our keys to find the correct fit. Then we cut our first key and had no problems. Once we were about to cut the second, an employee walked by and told us that we were not supposed to be cutting keys and that the machine was for employees only. She quickly took the key from me and proceeded to cut it for us. I was apologetic, saying that I didn't realize it was employee use only and that another employee told us to come here. She said nothing, and I thanked her for the key, to which she said "yep. " We started to walk away and she added that employees could get in a lot of trouble for what we did and that we were wrong to cut it ourselves. I apologized again, but we had already cut the key and there was no sign indicating that we shouldn't have, so making us feel bad was pointless.

I was pretty shaken by it because I didn't expect to be basically scolded by an employee. There was no sign, the machine is completely accessible to customers, all of the uncut keys are right beside the machine, and the instructions are literally on it. If the possibility of employees getting in trouble is so important, maybe the process should be clearer and employees shouldn't talk sternly to customers. I'm giving two stars because everyone else was great and the key cutting instructions were very clear.

Excellent store. Their website is easy to use, their curbside pickup is quick and easy, and the people who work there are nice.

777 Upper James location. Nathaniel was a great help BUT I checked website for inventory of lawn edging. Said 38. Drove half hour to this Hamilton location only to be told OUT OF STOCK. I was told this store doesnt keep up proper inventory records.very disappointed!

I had Ryan N.help me try to locate something I needed in the store and he went above and beyond for me. Always a good experience when I come here.

One friend of mine wanted to buy an item but a couple days later found out her order got cancelled followed by a phone call that the item is in fact available and that their (canadian tire) computer had a glitch which caused the sales associate to cancel the order.this is not a good move to pull on people who have insufficient funds in their credit card account to pay twice for the order just to receive an item fast all due to a canadian tire computer glitch because those unfortunate people will have to wait until a refund is posted to their credit card account before they can order again.this place would have been better if the store can open for in person shopping

Tl;dr: They don't answer their phone, they removed items from an already-confirmed ready-for-pickup purchase, and they falsely said I'd picked up an order when I hadn't. A day and a half of misadventure for $20 of filters.tolstoy:

Ordered a box of kitchen blower fan filters and some grass seed on Friday Morning at noon, all items were in stock. Did not receive prompt confirmation via email or cell.

I was concerned, so I attempted to call Dundas location - if I press 0 as recommended to speak to rep, I get dead air.

Attempted to call again - if I hold on the line, I get endless ringing.
Received confirmation at 1pm ish (hour later).

As evening approached, wanted to see if the items would be available for pickup. Attempted to call, same problem as before.

Received notice at 8am the next day that ready for pickup.

At 10: 30am Saturday, as we were getting ready to go pick up.was notified that item which was the main reason for the order was removed from the order (replacement oven vent fan filters). Disappointing since it was in stock when I'd ordered and I'd already been notified it was ready for pickup.

Cancelled order at 10: 50am. Received notice that *part* of my order was cancelled (I wanted to cancel the whole thing). Tried to call again, tried both methods. Same failure.

20 minutes later at 11: 12am, I received an E-receipt notifying me that I'd purchased the other items! Reviewing the order online, it said I'd picked them up!

Checked my bank balance and sure enough it showed 2 purchases on my account, one for $50 including the unavailable item, and then one for $30 lacking the unavailable item. No notification of any cancellations went to my email.

Attempted to call repeatedly. Same problem. Attempted to tweet to @CanadianTire. Twitter went down just after they (eventually) replied.which isn't really their fault but still is a continuation of this comedy of errors.

Finally, tried calling the Canadian Tire main office at around 2: 30pm. Eventually got through after a long time on hold. Helpful staffer spent a long time on hold trying to get in touch with Dundas location and says they got me a refund ("a" refund? There were purchases on my account).

I asked how I can confirm that. She said there is no confirmation process.

I will not be receiving a receipt or email. I am to check on my credit card balance in 3-5 business days.

And that's the story of how it took $80CAD and a day and a half for Canadian Tire Dundas to fail to sell me a furnace filter or ever answer their phones.

I'm not sure what, exactly, is wrong with Canadian Tire, but my nearest estimate is "everything".

This new-ish store is amazing! Still miss the charm and personality of the old store, but this is a better updated store with a much larger selection of products.
Friendly staff, fair prices, clean store and online shopping is easy too.

I ordered a car battery for curbside pickup yesterday around noon. I still have not heard back about pick up. I’ve called multiple times since then and nobody answers the phone at the store, it just rings over and over. Horrible service and won’t be ordering from this location ever again.

Ah yes well im not very handy nor do i own a car for my canadian tire needs but the hotdog stand just outside is awesome hahaha

AMAZING service at Dundas location. EXTREMELY helpful staff, especially Aaron. Online ordered for curb side pick up and received my order within ONE HOUR! I drove 30 minutes out of my way just to shop here. I would not order or shop at any other location. Very efficient curbside pick up set-up. This store and staff have proven themselves to be worthy of 5 stars. Thank-you.

By far the best curbside pick up of any buisness in the city! They have a system that works and the right parking lot layout to make it happen. Very efficient.

I just want to thank canadian tire especially Christopher for helping us very nicely and professional to choose the correct vaccum cleaner in store. Teo

Ordered one can of plastidip, took about 3 hours before order was ready, then called ahead to store to ask if I didnt have a car if I could pick up at the doors, i was told yes, i walked over and was told to stand in the parking lot and talk to a middle eastern woman who was serving the cars. I approached this woman and requested when she had time to come visit me as I had an order for pick up. Ive been standing in a busy parking lot dodging cars backing in and out and being ignored. This isnt safe or effecient.

Good for tools and hardware; however their furniture and home improvement materials can be a bit pricey for the quality.

I wont get into the issues with past experiences with this location. I do know its not the staff that is the problem there the management and owner on the other hand this is where the problem lies. I will drive to waterdown location or Ancaster and avoid them from now on.

I was in the store yesterday with my partner and a friend looking for a Hood range. Had a very horrible encounter with Sean a “manager” at the store who sought us out to start a fight and swore at us for no good reason. A manager should never speak to customers in that way at a place like Canadian Tire. I have never been so disrespected in my entire 18 years that I’ve lived in Dundas. I will never ever spend another penny at this store again.

I did an online order at this store for shipping. 2 days after i ordered they found out they had none of the product I ordered in store and didn't bother to tell me or do anything about it.after 2 weeks I called in and they informed me of this situation.very unsatisfied with this disorganization but at least the guy on the phone was nice.

Fantastic experience with the Automotive team. They were able to remove my flat and put the new tire on the rim in no time. Especially with winter coming and being super busy with putting on winter tires they fit me into their schedule. Thanks again.

Very clean and safe and I shop here for work every day or so. Nice helpful staff every time. Prices are very good best quality that’s for sure.big thank you from gold star roofing 2020

Very helpful staff. Seeing me searching the isles, one of their staff came over and took the time to make sure I found what I came for.

This was my first time visiting the new store. I went in to buy a wreath stand. I had looked it up on line and although it usually shows what aisle the item is in, this time it didn't. When I got to the store I saw why. It was in complete disarray. Boxes blocking the aisles half opened, some merchandise spilling out. There was one girl named Amanda dealing with 2 other people. She was looking something up on her phone and I waited for a bit but then just showed her the picture quickly on my phone and asked where I could find that item. She waved and said "somewhere in those boxes. " After she finished with her customers she came back to me and started looking in the boxes for my item. She made a rude remark about how I had "gotten up in her face". She eventually found the item, tossed it on top of a box and said "there you go" and walked away. As I was leaving the store she shot me a dirty look. I worked in customer service for years and you should never treat a customer this way. Even if a customer is being rude to you and shouting (which I wasn't being either) you just excuse yourself and get someone else to help. This is a tough time for everyone and for many people living alone this might be their only human interaction. Someone already feeling anxious and stressed is only going to feel worse after this. Maybe she was having a bad day but I don't like anyone talking to me that way especially at a store where I am going to be giving them my money. There were two other clerks who were very pleasant and apologized for the mess. This Amanda is obviously not a good person to be dealing with the public.

Nice staff, but not adequately stocked for car parts or repair. Needed power steering pump o-rings and power steering fluid for a Honda Pilot, they had neither in stock.

It took 20 minutes and 3 people to check if they have some item in store (their website said they have a few units of it). And then they returned and said that they don't have it. For that time they could bring it from another store. Conclusion: Amazon rules and got thousands of dollars from me, and this bs store will get bankruptcy and not a single penny.

They need to replace the clearance items to a spot somewhere in the store. Right now they have placed it behind the cashier in a corner. Which means you don't see it until your in line and then you have to leave the line to go check it out by which time you come back, you have to go to the back of the line all over again, all so you can browse the clearance. Who's the genius who thought of that?