Canadian Travel Clinics - Downtown Toronto (University Avenue/Queen St)

This is hands down the best experience I’ve had at a travel clinic. To be fair it’s also the only experience I’ve had, but still 10/10. The nurse was knowledgeable, professional, and shared information in a way that made the whole process a dream. Even the 15 minute waiting period after the shots was helpful, with advice on how to stay safe travelling. Regardless of where you are in the city, this clinic is the one to go to!

Fantastic experience at the Downtown Toronto Canadian Travel Clinic. I was seen by a very friendly and knowledgable nurse, who took time to fully understand my travel plans and health needs. She was prepared with an personalized information package based off the intake form I submitted when the appointment was booked, and helped me feel safe and confident in my options during my travels. I experienced very little wait before my appointment, and the waiting area was extremely comfortable with cozy seats and refreshments. Would highly recommend!

Excellent experience! The nurse was friendly and knowledgeable and explained all of the options without trying to upsell medicines not needed. The small clinic was also perfect for someone with anxiety!

Not worth the price. I went in and had a very short (10-15 min, maybe?) conversation with the nurse, where most of the answers to my questions were - ask your doctor. My appointment was 2-230, I got there late (around 2: 07? 2: 10?) but still finished around 2: 20. Another nurse came into the room during my appointment and stuck around, listened to my medical history, etc. The travel clinic nurse was sick for my appointment, so she had a s tack of papers ready for me to take home and ready. She said she didn't want to say the things already written on the papers so she could conserve her energy. Would have loved to have gone over the pages together.

Very flexible and accommodating. The atmosphere was welcoming and the nurse and I had a nice chat while waiting after the vaccine.

Explanation of vaccines needed was very thorough. Options were explained. Follow-up and care was excellent.

Truly a gem in a sea of travel clinics looking to gouge for as much as they can. This quaint clinic is so friendly, informative, efficient, and most of all transparent in their process and pricing. I'm so thankful to find this clinic after such horrible experiences elsewhere. Go here, you won't regret it!

I was told that I would have the results of my antigen test in 3 hours. When I I had no result after 4.5 hours, I was told I'd have the results "in a while". When I pressed for more specific information, because I needed the results before I could fly to the US the following day, I was just told again that the results would come "in a while".
As it was mid-afternoon on Friday, I then had to spend several hours figuring out my options and whether I'd be able to get to airport early enough to do a test. Finally after about 7 hours, my antigen test results arrived.
The experience was a total waste of my time and energy, and I know it was unnecessary, because my travelling companions got their results within about 20 minutes!

Very quick to get me in and out and fast turn around too which was very appreciated as my flight was the same day. Thank you!

I went to this clinic for a rapid antigen test for US travel the next day. It was smoother than I could have imagined and people were very calm and efficient. There was a distressed man going to Germany the next day who was quite rude but they all took it in stride and were nothing short of gracious and informative, offering him alternatives and nearby clinics that could get him his test results faster. I was pleasantly surprised at how quickly my results were sent to my email. Very grateful for their service.

Horrible to deal with because there is no one to deal with. We waited an hour and a half on zoom and they never showed up to monitor the test. No one answers their customer service line, reply emails aren't monitored, and their customer contact link on the website is broken.

What more is there to say. I'd avoid them like the plague they claim to be testing for! I'd give them zero stars if we could.

The 2 female attendants were courteous and very efficient. The entire process took about 8 minutes. Also, the results came in about 1 hour later, much less than the published 3-4 hours. Thank you very much for your efficiency!

Staff was very accommodating as we came early before lunch and wanted to switch from our late afternoon appointment, even though they said our rapid antigen test results would take 3-4 hours it was emailed to us within 30 minutes

Was served by a lady called Esther twice; she was fantastic! Very quick and efficient, as well as going the extra mile to help! Much appreciated!

We made an appt a few weeks prior so we had no issues with getting a timeslot and on the day we needed to test. When we got there, we were the only ones. The nurse that saw us was incredibly kind. She was very careful and gentle when admistering the test. It was my first brain tickler and I was really nervous about it. Not only did I not feel the discomfort that I was anticipating, the only sensation that was almost unbearable was how much it tickled. My suggestion during this time is to book your appointment sooner rather than later.

Everything was perfect they were very professionals BUT they didn’t know that Americans going back home don’t need to take the test JUST show proof of vaccination we waist time and money!

Everything went well and they were friendly and professional, until I checked that the time of the test they input was wrong! I had an appointment for the afternoon but they put the test time to the morning, messing up the 48hour timeframe, resulting in unnecessary delays at the airport. I will be calling for a refund or some form of compensation, and update the review if I miss the flight or can’t get into the country because of this.

I thought that the service provided was top of class all the way around. Arrival to the testing was done by a very professional young lady who walked me through registration easily. At the PCR test, I was greeted and then the test was executed very professionally, thoroughly and effectively. This was really a first class operation from start to reporting of results. Thanks to the team for a great job!

Very pleasant staff - very efficient and very fast results from our antigen test emailed in 60 minutes of the test! That was helpful given our flight the next day to the USA.

Expensive but necessary!

Excellent service. Reminders of appointment. Was 10 minutes late and still no problem. Greeted warmly. Patient nurse. Made me feel very comfortable and not anxious about the test. Would highly recommend!

Came here to travel from Ontario to Mexico with layover in Texas with American Airlines. Really fast test results (Antigen). Less than 12 hrs for results. Clean location. Efficient - right in the financial district core/downtown Toronto. PDF document cleared for travel.

This process could not have been easier. The clinician did a great job explaining everything and making me feel at ease.

Results delayed.

UPDATED: The correct email address was provided and verified on the day of the test. The results were processed at 6.44pm the next day and I did not get them until almost three hours later after having emailed again to enquire about them.

Good service, great people.
Got the reaults 29 hours after taking the test, which is within the time fram and even faster than they told me.

The only reason for my 2 star is the service post the sample collection.

Your employee who collected the sample was excellent and it was evident that she properly followed a standard operating procedure.

She was also very patient with me when I was agitated by the statement that the results will take 4 hours.

Shoppers offers the same test for $40 nit $99, and you get your results in 15 minutes before you leave the location.

You should look at your process and see why yours is higher cost and slower delivery. I did get my results from you in 3 hours, my issue is still the same, you should be able to get it out in 15 to 30 minutes.

Easily booked online and also very accommodating when I called in if they can take my brother at the same time! They follow up with text, emails and phone calls if anything else important. Thank you very much! Great location! Near many hotels so easy to walk to!

We booked a PCR test for travel to the USA at the 140 Yonge location, which is a beautiful building. It felt like a boutique experience since it's really personalized. This was our first time getting tested, so I was nervous, but it was super easy and the practitioner was gentle with the swab. We got our results rapidly and when there was a tiny error on the form with the time of the test, I called them and they picked up immediately. Within 5 minutes they sent us an updated PCR result with the correct time. Definitely using this service again! Lovely.