05 November 2023 0:30
This lot has one attendant and requires you to give them your car keys so they can move your car to a different spot if needed (as some of the parking spots hold more than one car). Before paying the fee and handing over my keys, I asked the attendant if the lot closed at any point as I planned to be there 5-6 hours. He said no and assured me that someone would be there all the time. When I returned to the parking lot to pick up my car hours later, the attendant was not in the booth nor were they anywhere in the parking lot area. I looked inside the booth and could not even see my keys on the key board. There was a phone number posted on the door without any instructions or note. I called this mystery number and managed to reach someone who worked for the parking lot. After explaining my situation and having to clarify which specific lot I was in, they said someone should be back “soon” and asked if I had checked for my keys inside my car yet. What? !? ! So without my permission or a warning of any kind, they had stuck my car keys INSIDE my unlocked car, in a barely hidden area. I was so angry. Anyone could have driven off with my car or cleared out its contents. And I imagine a number of the other twenty-ish cars in the lot were equally vulnerable. Due to these unsafe conditions, I will not be returning and do not recommend anyone to use this parking lot.
23 September 2023 12:11
Do not pay to park in their lots and display your ticket. Ottawa bylaw people will come by and give you at $75 ticket. Albert & Bay last night. At. 4: 30 we paid $20 for their daily maximum and by 6: 16 Mohammadi had left his ticket. To their credit this company has arranged for the ticket to be cancelled. I have to check with the city to ensure it actually got done. Why is the city of Ottawa even going to a private lot to ticket cars? Just a bad arrangement!