CARSTAR Orangeville

I highly recommend using Carstar. Friendly efficient service and I got my vehicle back in the condition I bought it in 6 years ago! I will definitely use them again. Hopefully I won't have to but accidents happen.

This was my second time getting work done at CARSTAR. They are dependable and their work is impeccable. My truck is always clean and ready to go when I show up to pickup. Friendly and reliable. Two thumbs up

Well run place, organized and very professional management.
However, I've had two vehicles repaired there, the first one they put on a used door, insurance paid for a new door and the finish on the body filler that they did on the used door looked like they only used 60 or 80 grit sandpaper, with plain as day gouges in the body filler from the rough sandpaper. Horrible, how they painted it like that is beyond belief.
The second vehicle, the bumper cover had to have a hole in it fixed and painted. The paint is peeling off in 6 months. However, because it's through insurance, they warrantee the work for life of ownership of the vehicle.

Total incompetence, did not estimate nor fix the vehicle correctly. There are far better places out there with proffessional attitude, unfortunately this place is not one of them.

Went here a few months ago they fixed my door for me after I was hit by another vehicle. Absolutely amazing so nice great work and the easiest experience iv ever had that had to do with a vehicle

Excellent quality and service - very, very happy. Frank went above and beyond - staff was fantastic - will definitely recommend - my car looks perfect!

They did an excellent job of repairing the front end of my car. Although there was some delay in getting the parts and, at one point, a little confusion about which car was mine, they were always courteous and upfront about the current status of the repairs.

This was the second time that I've used Carstar Orangeville and should I need this kind of service again, I will definitely be calling them.

Great service and excellent paint and body work. My car looks brand new. This was my first time having an insurance claim and they made the process so easy and took care of all my needs, I didn’t lift a finger. The whole team is friendly. Highly recommend.

I had a great experience using Car Star’s services and I would definitely recommend them for anyone looking to get their car fixed. Kerry was the one who had helped me through the process of getting the body of my car fixed, and also detailed the interior of my vehicle. Kerry ans his team definitely made this an easy and worthwhile experience. Thank you again!

This shop is one of the worse ever, even my insurance appraiser and adjuster voiced there concerns that this shop is very incompetent.

It took 6 months to repair my car after being in a non at fault accident. Although some parts where back order Franc FAILED to communicate affectively to inform of any delays and updates.
Franc also was very dishonest in details regarding my car, it was not properly repaired, I had to bring my car back in to be fixed properly at least 3x.
My driver side door was replaced and I got the vehicle back unable to wind up the window properly. My seat was jammed and unable to adjust, there’s loud noise coming from my car that wasn’t there before, there where parts that was damaged due to the accident that was not repaired.

I personally believe this was a nightmare of experience. Words aren’t adequate to express the seriousness of concerns that can easily be a hefty liability due to safety concerns. I strongly believe a quality service of any kind goes a very long way.

The worst experience I've ever had with a body shop. Our car was hit in the front. They quoted the job at $1760 for a car that was only worth $2500 on a good day. They called me to pick it up. I picked it up. The headlights had metal shavings embedded in them from the shop grinding something metal towards them, the hood latch was loose, the new rad support they had replaced was broken, the horn didn't work, headlights didn't work, the ball joint was ready to fall off. They deemed this car safe for my daughter to drive. WOW.
I sent it back. They fixed mostly everything but refused to fix the Air bag light, lower ball joint, broken air dam, all related to the accident. We ended up getting billed for the second rental because Car Star failed to tell our insurance company about the second rental when they said they would take care of it. The final amount to fix the car was $2600.00. They didn't fix the car entirely and they used all aftermarket parts when they were supposed to replace everything with OEM parts. The car is not the same and is extremely noisy in the front every time you hit a bump. Needless to say, the car is up for sale now. We ended up contacting our insurance company and were reimbursed for the second rental that they knew nothing about. They were not happy at all.

Thanks Car Star for the absolute worst job I've ever seen.

I am so happy with the service I have received at CarStar, I was rear ended and they did an incredible job repairing it. A few weeks after the repair there was a minor malfunction with the trunk latch and Nicole scheduled me in immediately. I came in and Frank had it taken to the back and all fixed up and ready to go in under 15 mins!
If you’re looking for a quality repair by kind and professional people, Carstar should be your choice!