24 October 2023 15:28
High-end furnitures (it is not for low-mid budget). They give options of customizing the piece you order and the staff is very welcoming
24 September 2023 19:51
Delivery drivers were very nice and friendly, they went over how to attach and detach the sectional. The quality of the product was just as we trialed in store, and came with the exact fabric colour we choose at the store as well. Overall we were pleased with the service and quality of our couch.
31 July 2023 5:01
Casalife Kitchener and their Manager Sam were amazing at every step. I can not express how satisfied we are with our purchase and the support we received. They have our business forever.
28 April 2023 8:40
If you are someone who is looking for and appreciates high-quality products, an exceptional customer experience, then you must check-out Casalife furniture in Kitchener. Sam, the store Manager is an absolute pleasure to work with from start to finish as is the rest of her team. Our furniture journey began by browsing multiple furniture stores of which many were underwhelming from products to service. Exhausted to say the least, Casalife was last on our furniture store carousel for the day, and it was our final stop! From the moment you walk into Casalife Kitchener you are first welcomed with a warm greeting and an elegant set-up that highlights all the amazing merchandise. Merchandise that you can pretty much customize to your liking which is another added bonus.

We had a tall order to fill, nearly 2,000 SQFT of furniture was needed for our new home. You name the room, it needed something! For many the mere thought of this is daunting, yet, our experience was the complete opposite. It was educational, but most importantly we had fun and shared many laughs throughout the process.

It would be remis not to shoutout the Casalife delivery team, so professional and kind, as well as, the Casalife service & warranty team, also stellar!

In summary, the gist of this review is that, we thoroughly enjoyed working with Casalife Kitchener (Sam) over past few months, selection, purchasing, and delivery. If you are looking for personable service to add tremendous value to your experience and help bring your vision to life, this is the place!

-Greg
17 April 2023 3:16
Aimee provided excellent advice and service for the purchase of our furniture. We would recommend this store to others.
25 February 2023 19:32
We had a great experience here, Samantha was our main point of contact and was absolutely fantastic, but every person we encountered was so helpful and friendly. They were patient as we debated our various choices and were always quick to respond to emails when we had follow up questions as we awaited our delivery. Our first item arrived earlier than expected and our second was right on time, which was great. So glad we went with them for such important home purchases.
12 January 2023 8:21
The sales and service at Casalife was excellent and we love our dining table and chairs. They communicated well about delivery dates and responded promptly to my messages. A great experience.
31 July 2022 23:43
Went to buy a couch about 6 weeks ago, but was recommended to hold off until the annual June sale. Sounded like good advice.

Went to purchase the couch only to realize that this company likes to raise their prices prior to sales, in hopes of fooling people into thinking they're getting a deal. Found it super shady, didn't buy the couch.

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