Charm Diamond Centres

I walked in with a hoop earring which had a clasp that wouldn’t stay closed. It was fixed quickly and it now works perfectly (even better than the other one that I left at home!). Much appreciated. Friendly and helpful customer service.

I bought a necklace and matching earrings for my partner last Christmas. She absolutely loves them and they’re still in perfect condition. The customer service was excellent, I definitely recommend shopping here.

The manager of this location has the worst attitude and costumer service I’ve ever experienced. She is so ignorant. I left so upset. First time ever wearing any type of ring and 0 help what so ever. The man who works at this location is a breathe of fresh air. He has customer service skills and genuinely cares. Overall I would not recommend this location. They also don’t mention you need to go back every 6 months for your warranty to stay covered. I guess that’s how they get people so they don’t have to have there warranty covered.

Purchased ring and diamond fell out, told me because I bought on sale no warranty.buyer beware. I didn't know when you buy a diamond or any jewelry no warranty because its on sale. I will never buy here again.