Chartwell Isabella Retirement Residence

The head cook Salom (sp?) he’s super funny and amazing to interact with while doing deliveries. I look forward to going here to deliver cause Salom makes my day so much better.

All I know at Isabella retirement residence are super friendly, kind and supportive. I’m a Sysco delivery driver my experience especially with Sloan, Sebrina and Christi at dietary are positive. They are great addition to that place they work.

Great caring staff! I especially enjoy Sabrina, and Mathew; as they always chat me up when I come for lunch with my mother

If I could give Chartwell and the staff more stars I would. My mom moved to Chartwell on April 3,2023. All of the staff been wonderful and accommodating during this huge transition. Every staff member has been kind, helpful and happy. I had the pleasure of having Easter dinner with my family and my mom at Chartwell, so I can tell you the food is delicious, and the service was great. My mom has not eaten this well in many years. We started this journey 1 1/2 years ago. Ami was our first contact, and has continued to be helpful, and supportive in answering questions and addressing concerns. We met Steve a few months ago, and his kind calm demeanour has helped to ease the anxiety that may mom has experienced. I have not been able to meet all staff, or get to know all your names, but I certainly intend to do so, as you are all wonderful. To the staff that I have gotten to know (Ami, Steve, Tracey, Victor, Tripthi, Leslie and Colleen), thank you so much for all you do. It is a great feeling to know that your loved one is living in a safe and happy place.

We love coming to Chartwell Isabella to visit my grandparents. Staff are wonderful and food is delicious. Maria is amazing… she remembers everyone’s name and is always so happy. She is a wonderful asset to the Chartwell community.

Gillian and Jennifer

The hardest part of assisting our loved one to move out of her home was finding a place we were confident would meet her medical and day to day needs. We looked at several places and it was the staff at Chartwell Isabella that gave us the confidence that we had found the correct place for her. Great advice and help from both Ami and Stephen helped us make these hard decisions. And our experience to date with all the Chartwell staff has confirmed we made the right decision for her.

The apartments and menu are lovely but make sure that your family member is still very independent. Prices are quite high and if you have to add services as your family member needs more help it gets completely out of control very quickly.

I did a placement here and had nothing but good things to say about this residence. The staff are attentive and personable, creating a positive and welcoming environment for residents and visitors. The facility is tidy and well-decorated, offering many programs and activities. Chartwell Isabella is a great place to look into if you are considering retirement living.