04 January 2024 9:48
We had brought our dog to Chartwell Veterinary Clinic to see Drs. Newbery, Li, Fung and Sun, ever since we relocated to Scarborough several years ago.
Chartwell Vet Clinic has been involved in our dog's annual exams, visits for any of our dog's unexpected ailments, and finally up to the very end when our dog was diagnosed with cancer.
Clinic staff were incredibly passionate and empathetic during our dog's final days, and gave us the confidence to maintain palliative care at home to help our dog pass with comfort and dignity.
Special thank you to the doctors, and clinic RVT/staff: Linda, Jillian, Grace, Diana who were involved in our little Oliver's care.up to the very end.
03 May 2023 3:13
Very cooperative staff and very professional.
My paw is always excited to visit for regular check up.
12 March 2023 9:47
The clinic was very clean and well kept. All staff were super friendly and approachable.
Dr. Li did an awesome job!
27 December 2022 2:17
I've gone through 3 vets to get to this clinic and I'm happy I found Chartwell. The best thing about it is I feel that my dog is well cared for by all the staff. Dr. Newberry is amazing, attentive and really takes the time to listen to your concerns/issues and then explains his plan of care so that you understand the 'why' of what is being done. Can't recommend them enough to friends/family.
17 August 2021 17:43
My rescue cat, Declan, has multiple health issues. Dr. Benson is the most caring, interested, compassionate vet I have had the pleasure to work with. No "one size fits all" for Declan, she wants to know everything about him, checks in regularly -not only to figure out the best treatment possible, but to get to know him better. Not only does she listen well, she really hears you, and is funny to boot! Now, to find a family doctor like Dr. Benson, for myself. Staff at reception are also very personable.
16 July 2021 0:26
I can't recommend this clinic enough, they've taken such good care of both of my cats for almost 2 years. The vet is knowledgeable and thorough, she tells me everything she checked and the results and makes sure to give me time to answer any questions I have. I've moved around a lot so I have seen several vets over the years but this is by far the best; Thank you Chartwell for your client first attitude and quality care!
28 June 2021 5:48
Taking my cats to Dr. Newberry for a couple of decades now.a caring, welcoming staff. Covid rules in effect.
22 June 2021 4:42
Dr. Fung is great. Always answers my questions and is very thorough with information. I've brought my cat's here for a year now and the staff are so polite and friendly. It's a great vet and I'm very happy I chose them for my cat's.
31 May 2021 0:36
We switched to Chartwell from another more expensive clinic in Scarborough. Linda is so pleasant to speak with on the phone and you can tell she really cares about your pets like her own! We go here for dental cleanings and to get vaccine reports. They are very responsive when you need to get a copy of that as well and do not charge!

Thank you Chartwell team for serving the Agincourt community. I gave you 5 stars because I am satisfied with your service and pricing!
12 March 2021 19:52
We've been taking our dog here since we got him as a puppy, and Dr. Fung and the entire team here have been extremely professional and proactive with his care.
17 February 2021 6:17
I have been coming to this clinic since 2011 when I first got my dog. Dr Newbery was very knowledgeable and friendly. I would recommend going to Dr Newbery instead of Dr Fung. 2 years ago when I brought my dog for annual check up, she told me the test came back showing that the Thyroid is high and required to run a blood test which was not the case when I went for a second opinion. Back in March of 2020 during the pandemic, I called and book for an annual check up for my dog and they didnt mentioned anything about Dr Fung is not taking any appointments until I got there. Early Dec I brought my dog in and asked for Dr Newbery to check why he was bloated He recommended ultrasound is needed in order to find out what cause the liver enlargement (he said maybe cancer/tumor) and he did mentioned a cardiac ultrasound because of heart murmur. I brought my dog to another vet clinic for an second opinion and was graded 5 which was very serious and yes he recommended to do ultrasound.a few days later when I dropped off my dog at Chartwell for ultrasound within 2 hours I got a phone call saying my dog passed away. Dr Newbery said my dog passed away without making any noise and he suspect it was cancer, but there was no warning signs like losing ability to defecate or urinate, the same day he was able to jump up on the sofa and still playing. To me I believe it more of a heart failure but it is what it is. My overall experience with this clinic is positive, I'm not here to comment anything negative. I love Linda, she's friendly and understanding. Viewers, if you going to bring your vet to this clinic I highly recommend Dr Newbery.
04 November 2020 21:43
This place is the best, they have take such good care of my Benji and is always warm and friendly when I call them for help!
03 October 2020 20:48
I’m a first time dog mama and even before we went for our first visit we made a couple of calls to this clinic with some of our concerns and questions about our new puppy. They answered all our questions with great patience and gave us tips and advice. Our first visit came three weeks later and the clinic was awesome. The whole team was amazing (Mocha saw Dr. Newbury), and exceeded all my expectations. I’m so thankful our little Mocha was cared for by this team - and we look forward to upcoming visits!
24 April 2020 8:54
U know what, I just made a phone call and it makes me feel I have to leave a 5 star here. Doctor was really really nice.
02 November 2019 20:55
I brought my baby kitten to this clinic and had a very pleasant experience. Honestly, was a bit sceptic before I got there, but receptionists, doctor, just literally everyone smiling and willing to help. All of them love animals and I believe this is very important if they work in this field. Would definitely recommend, this is my “go-to” clinic!
27 October 2019 12:49
Its a very friendly clinic. My dog loves everyone there. They also takecare of your dog questions over the phone. Very informative and linda is a great receptionist!
12 August 2019 7:17
Amazing vet! They took such good care of our ten month old kitten for her first overnight stay at a vet! Even though she was very nervous and shy they treated her so well!
11 August 2019 15:24
Excellent clinic. They are a compassionate, caring team who truly care about the health, comfort and well-being of their clients. I moved out of Scarborough several years ago, but there is no other clinic I will take my pets to. The drive is well worth the level of care that we receive.
09 June 2019 12:40
Amazing Clinic! Staff is always friendly and helpful. Vets work together to do there very best for our pets. Very reasonable price.
26 April 2019 7:03
A professional, friendly, super-awesome and knowledgeable team! It can be daunting to find a good vet to care for our four-legged best friends. You can tell from the moment you walk-in that this is an awesome clinic. The friendliness and awareness of the clinic staff speak tonnes to the type of care that you will receive. And then there is the doctor. Dr. Newbury was superb. Professional, thorough, open, honest, insightful, and just plain awesome. Dr. Newbury is a vet that knows his work. Maggie and I are very happy and lucky to have care from this awesome team!
11 November 2018 11:46
Excellent vet, Andrew is the best! Lynda is always a pleasure to deal with. A very caring place to have your 4-legged friend looked after.
16 September 2018 6:17
Thanks everyone at the clinic. They not only care about pets but also the feelings of pet parent. I burst into tears when i was told that my cat mel mel was diagnosed with intestinal lymphoma about one month ago. When i was kind of lost and not sure what to do. They did not urge me to make any decision. Instead, they provided the professional advice and optional treatment for mel mel. Now his illness is under control. Especially thanks for Dr. Newbery's patience and his sense of humor. (i apologize if there is any grammatical mistakes.)

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