12 November 2023 12:12
Denisa is amazing! She is the best, been doing my red hair for more than a year and I can’t go back!
02 November 2023 8:59
No star at all for this salon.they just so sweet before uh get ur services done and they just flipped so quickly from their statements. I went to chatters for keratin treatment and at the time of consultation the manager told me that my hairs gonna be completely frizz-free and it will help my hair to be straighten upto 4 levels but after first wash my hairs goes back to normal as they were before treatment and when i tried to approach the salon they make delays and when manager saw she said that i have never said these statements i didn't use word it will completely gone she never accept what she said.i will not recommend this salon ever to anyone.
30 October 2023 6:53
They were kind here, & I’m happy with the look of my cut and colour but I actually ended up with a chemical burn on my scalp (about a 1-2 inch section) after being here. I’m glad I spoke up when I did, about needing to be rinsed off while my roots were being lightened but they did tell me multiple times that it’s an uncomfortable process and that it’s going to feel “tingly”. I’ve been colouring my hair for decades and have had my roots lightened before, but I felt as though they were not paying adequate attention. I only saw the chemical burn on my scalp after getting home, and I even mentioned that it was burning as they blow dried that spot of my head but they didn’t look any further or check for damage after I mentioned it hurt worse than when I got my neck tattooed. I’m rather disappointed as it was an expensive hair colouring process and I would hope that if a client says their head is burning that as a hair stylist or colourist, they would take that seriously right away and check for any damage. I felt a little dismissed during the process and just wanted to let others know to pay close attention to what is happening and how your body is feeling.

Update: the burn scabbed over overnight, so it’s easier for me to see now. It’s more like 4 inches wide. It’s hard to see in the photos because the hair has scabbed over but you can see the blood. Really unhappy with this. I do not recommend them just from a safety standpoint. Wish I could give less than 1 star.
19 October 2023 9:01
I don't usually write reviews but Priscilla did such an amazing job cutting my hair! This was my first time going to this salon and to be honest I wasn't sure what to expect. Priscilla was so down to earth and easy to talk with- just overall very positive energy:) I showed her a photo and she cut it exactly how I wanted. I have thicker hair and wanted it thinned out. She didn't use thinning shears- but a different method of cutting to prevent it from getting frizzy. She said she worked in high end salons in Toronto for 15 years and I felt my hair cut reflected that. Thank you so much Priscilla!
22 September 2023 8:23
They book appointments by hair length. I called and lady said what’s your name and said Sorry you must be having long hair we are not available.
16 September 2023 18:17
I was recently looking for a new hairstylist as the stylist I’d been seeing for years was constantly travelling……. I was referred by a friend to Hailey at Chatters hair salon in Square One. Hailey is a lovely young lady and a wonderful stylist. She does my shoulder length Bob exactly as I like. If you’re in need of a stylist call chatters and ask for Hailey.
06 September 2023 14:52
Just had my hair cut after a long lockdown with Andrew. He is so talented and professional. Always smiling and welcoming. My hair had a lot of damage but Andrew was able to keep some length and get it smooth and shiny again.
For the cut with blowout and TX was $75 which is extremely reasonable considering his level of experience. I am so happy my hair came out better than expected and feel like myself again and ready to go back to work. Ii highly recommend Andrew.
01 September 2023 7:38
I took my daughter to get her bangs trimmed, but the stylist we'd booked was away that day. They quickly set us up with a different stylist, Andy, who was very efficient and nice. Most of the staff were friendly, although there was one lady with a braid at the front who seemed a bit standoffish. Other than that, the service was good and my daughter loves her new bangs! Thanks Andy!
27 August 2023 15:23
Denisa did my blowout AMAZINGLY and she is so kind and good at what she does! When you have a special event you should book her because she is someone you can always depend on to do a great job, be quick and great service! The front desk is also so sweet the system couldn’t find my booking but they were able to adjust the schedule so I could still have my hair done today, thank you so much everyone:)!
27 August 2023 8:28
Rebekah, you are the best! The service and vibe here will make you a returning customer for sure!
07 August 2023 16:44
I went to this hair salon a couple of days ago for a haircut and root touch up. Hailey was my stylist and she did an amazing job on my hair. The price was very cost-effective and I would definitely go again.
07 August 2023 3:44
Horrible customer service! The associates are not all trained on the policy, I got a different story when I bought a tool from the store (try it and if it doesn’t work bring it back) versus when I actually tried to return it (we can’t take it if you opened the box). The people working on august 16th did not care to try and help, they were too busy trying to make a sale with other customers. I will never be back here!
23 July 2023 6:25
My experience with Chaters since Rebekah been working there is always an amazing experience. Rebekah is so knowledgeable and professional and will go above and beyond for her clients, she will always give you her honest opinions when asked for recommendations and trust me you will never be disappointed. I will definitely recommend her for all you hair services.
11 July 2023 18:40
One of the best haircuts I've ever had. My hairdresser Marianna S made my dream come true. She was very kind and patient, a true professional. Highly recommend her!
Staff at Chatters is fantastic
25 June 2023 17:57
It was my first ever hair cut in life, was really really anxious but the staff especially andrew (andy) helped me alot, it was the calmness in the tone of voice and staff make me feel comfortable, they listened to me and andy did everything to make my hairs look amazingggg! I love it.really appreciate the cut and professionalism of staff! Once again, thank you a ton andrew!
24 June 2023 14:03
Before and the after photos of my appointment yesterday July 5 2023, with Chatters, all of the staff members were so welcoming and so friendly! I explained to them my situation and how I wanted to change and I wanted to go back to a healthier and more natural looking look, they IMPRESSED AND AMAZED ME with my natural looking colour I have been dying my hair at home for 5 years and have never had my natural colour and boy do I look and feel absolutely BETTER THEN EVER BEFORE! My stylist name was Rebekah Amos and she was one of the best people there she is so helpful and kind and friendly and she gave me such helpful advice on how to take care of my hair better to have it grow in better and start my hair growth journey again but only this time with my new healthy and natural hair thank you so much Chatters you guys truly made my year. I will definitely be back and be telling everyone to come here! <3 so much love and respect for everyone thank you and I wi be back again!:)
16 June 2023 14:31
Really thankful for Mariana for taking her time fixing my layered haircut, Staff are really friendly too. Thank you for the wonderful and experience.
07 May 2023 1:59
Highly recommend Hailey for any of you're blonde needs. I came in today and after having my hair completely fried off by a stylist a year ago I was extremely nervous allowing another stylist to put bleach in my hair after almost loosing it all. Today. I walked out of the salon today having the most beautiful hair that matched my skin tone perfectly and on top of that i got exactly what i wanted when it comes for my inspiration photos i showed her. I'm beyond greatful for my referral to Hailey. If anyone is looking for a new go to, don't think twice. She's honestly an angel

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