Even though there was a massive line, i got my food in less than 15 minutes, and the staff is really friendly too! Recommended if you want something better than KFC
We ordered two meals (spicy Deluxe chicken and spicy chicken) and a five piece chicken nuggets. Requested 4 Polenasian and 4 Chick-fil-a sauces. They just gave us only 2 sauces of each type despite our request. What a disgrace. I guess the Franchisee is not following proper policies that we are used to enjoying the same entrees in the US. Chick-Fil-A Franchisor, Please get this issue sorted out. Thanks.
Came for lunch on a Wednesday around 3: 00pm, was pretty busy but the line moved quick, took about 15 minutes to order. This was the second time I've been to this location, the second time was much better than the first, Chicken tasted fresh, and Waffle Fries tasted fresh! I got the Spicy Chicken sandwich, Chicken Nuggets, and Waffle Fries, I recommend getting the chick-fil-a sauce & Sweet and Spicy Siracha Sauce. Customer service was top notch, and the entire seating area was clean!
Was pretty impressed with the service and set-up for take out, it was my first ever experience with chick-fil-A. Spicy really means spicy no spice like KFC or other fast food joints. Had the best waffle fries.
Ordered my food and received it before I could pull my phone out and refresh Instagram. Not sure how they managed to whip out food that quickly and still have it taste fresh but I'm not gonna ask questions. Love not having to travel over the border just to get some chicken so that's also a bonus. Service was super friendly.
Service is great, the standard sandwich always hits the spot. On a recent visit the bun for the Deluxe sandwich was dry and cold so it seems that quality isn’t always consistent here
Love this location! They are so nice, customer service is 10/10 every time. Waited a little longer than usual and they offered me a free cookie! Love coming here.
First time there and they messed up my order. Instead of grilled chicken in my salad they put breaded chicken, which I cannot eat! Ended up having to give the entire salad to my husband, while I had to eat leftovers out of my fridge.very disappointed by the whole experience. I don't think I will be going here again!
This place has really great chicken sandwiches. The tenders and nuggets are really good but be forewarned, spicy means really spicy. Best to eat the fries hot in the restaurant, the sandwiches will start crispy for maybe 30 minutes more. Their smokey honey mustard sauce is worth getting extras to do the fries. I would really love to have their tenders with rice and KFC gravy though.
This has been the best service I have ever received at any chick fil a. The staff was beyond friendly. We dined in and they brought our food to us and got rid of our trays as well. Everyone was very kind and the food was delicious. We had an amazing conversation with Kwabena and he was super sweet and had great hospitality. Will be coming to this location a lot more even if it's out of my way!
First time trying their chicken sandwich, very disappointing, chicken must’ve been sitting in the warmer, not crispy, not fresh hot, but my wife’s sandwich was fresh, got shafted I guess, definitely not coming back, all hype, average
Had to come here after hearing all the hype. Line was almost out of the store but they had the staff to combat it. I ordered the deluxe chicken sandwich which came with waffle fries and I ordered a cookies ‘n cream milkshake as well. Was about $16 altogether which I think is a great deal. The sandwich was decent, but nothing special. I thought the fries were phenomenal and I’m glad they were because I heard a lot of praise about them. Milkshake was thick but great. I’ll come again!
Food was great, friendly staff, girl that took my order kept playing with her hair, then proceeded to touch our drinks, which can be unsanitary. Other than that great experience will be back
Great Chik-Fil-A line up was huge but was expected due to the franchise finally opening up in Vaughan but overall the chicken sandwich was really good with the Waffle Fries, very huge selection of items to choose from on the menu.
If you only care about chicken. Meh it's a unique take on chicken. Otherwise the staff is still new and they make a lot of order accuracy mistakes.missing dips, missing juice boxes in kids meals, etc. Also, there's a lot of staff just standing around when the lines are busy inside and in drive thru.
Staff members are so kind, service is amazing and the food is great as always. They are so on top of everything, the management is just almost perfect. The reason I gave it 4 stars though is because they’re so focused on the overall service that it seems like they forgot to clean the bathrooms. I wish there was someone cleaning them more often because I did even see a few people stop by to use it without even ordering.
Always enjoy my time at Chick fil a. Food is always very good and delivered quickly. This Is a brand new location beside the Vaughan Mills mall. Large interior that can seat several people. Clean and several staff working to grab your tray when done and keep the area clean. Would definitely return.
Fantastic service. I have not seen such service and customer care it in my 20 years living in Canada.here is my story, today I tried to order meals for myself and kid and wife on internet and paid over $40 online too. Once I arrived to store I realized I have chosen yorkmills instead of Vaughan. Once the management realized it 3 person came around to help me, they tried to call other store to cancel my order since it was paid. They helped me and support was fantastic with mistake which I made it. I have seen similar support in USA but never in Canada. Really appreciate guys for your help. My bad I did not look at the names to mention but one manager guy who has blond hair and the other Asian manager guy really attempted hard to resolve this issue for me. This style of bussiness is winner. I wish you big success and I'm sure chick FIL a will be successful in canada. I live in newmarket but will come to your store because of that sympathy and support which had a real affect on me since it is super rare in here.
The spicy deluxe and spicy chicken sandwich tastes extremely fresh and warm. The waffle potatoe fries were tasty and had the perfect salt touch. Drive thru on opening day went well, as staff were courteous enough to take our order. Dine in experience was hospitable as staff brought the correct food order to our table. Washrooms are nice and clean. Plenty of parking. Overall 10/10 experience both food and hospitality.
Absolutely love their burgers and milk shakes. Glad that there is one open in Vaughan now. They have a convenient drive through option. Despite the hedge heavy traffic the service was quite fast. Definitely coming back
I wanted extra sauce, so they charged me for it. Absolutely no problem with that! I gladly paid. Thing is, when I got home with my order there was no sauce.not one packet.nothing. So yeah, not fun. Kind of upset about it
Visited on a busy Friday night, and the food did not disappoint! They did get my order wrong. Thankfully, their employee John was quick to fix the issue! So 5/5 on his service. I'll be coming back for more
This was the first time at Chick-fil-A for me and I was really impressed with the food and the service. The chicken sandwich was moist on the inside and crispy on the outside! I will definitely go back again!
Food is great and all but what's with making the employees stand outside and taking order? I mean it was extremely windy today and the poor lady who took my order was literally shivering. It might work in a place like Florida, but its quite inhumane to make employees stand outside for hours in the biting and brutal cold here in Ontario.