02 July 2023 19:03
We’re very happy with their service; friendly staffs, fast shipping at affordable shipping options with tracking service. We have no doubt to recommend it to anyone.
Recently we have problem with their eco-friendly envelops and their staffs went above and beyond helped us replace all with new good ones. Raymond and Coral are very attentive to make sure the problem solved to our satisfaction. Thank you.
28 November 2022 22:13
If your looking for discounted shipping to the USA for your business this is the place. Almost 50% less in cost than Canada post. Visit there website to sign up, will save your business a ton of $$$$
23 June 2022 14:09
I had an amazing experience with Agnes at the Markham location. It was first shipment and she solved all my concerns and questions. Agnes made sure I created the right shipment and saves me money! Highly recommended- I will be back.
17 May 2022 5:45
Love ChitChats for my US orders. However because of Canada Post, it's not very affordable for my oversized lettermail. They do offer parcels however, which I use when I have larger packages. The staff here are very nice and helpful. Although please note that if you have batches, print a batch label or else they will have to scan each package one by one and apparently that takes a long time. Save them the effort:)
25 February 2022 6:48
Competitive pricing with excellent service. The staff is friendly and helpful, we are glad to work with them for all of our customers deliveries.
10 November 2021 1:03
Staff are very friendly and efficient! I send parcels to US often and their service, price and delivery time is unbeatable! What would normally take Canada post 2 weeks to 1 month to deliver, took chit chats only 3 days! Unbelievable, I should’ve switched earlier! Keep up the good work!
03 September 2021 0:19
If you want to save money on shipping then you’ll be registering and coming here to drop off your parcels.
30 April 2020 13:15
Free parking and convenient location. Staff are friendly. Contactless drop off is available during physical distancing regulations, for which I'm very grateful!
29 March 2020 12:23
I don't see any other business beating them if you need to ship to USA from Canada. Everyone seems friendly there but never had to call in before so I cannot relate to the 1 star reviews. Give them a try!
17 March 2020 18:39
Quick and easy shipping alternative to Canada Post. Print online or use the computers at the store. Everything is laid out and neatly labelled so you know where to put the packages. The staff are pleasant and can answer questions you may have.
11 March 2020 20:07
At first, they're like the perfect company to partner with in terms of fulfillment but as you do more business with them, each transaction is getting harder. Now, I can't even contact them. They're not worth your time.
07 February 2020 8:59
Pathetic service. Save your time and money and avoid doing business with this company. I used them once to ship a very important item and I even told them that it's fragile but it ended up being shipped delayed and with damage. I called customer service and they just put me on hold for almost an hour with no answer and resolution.worst company ever.
22 January 2020 10:10
Don't waste your time dealing with this company. I already used their services thrice and they failed to deliver the items on time. If you ask me, I'm still being generous here for giving a star.
08 January 2020 11:07
I've been using Chit Chat for many years. The people that work there are amazing and the delivery is always on time.
08 December 2019 7:13
Abysmal service. If I could rate Chit Chats a 0, I will. Giving them a 1 star is still generous. What a waste of time.
06 December 2019 18:55
I have shipped out just over a 100 packages to the US using chitchats and would definitely recommend them. They're highly reliable and the staff are friendly. I hope they strengthen their Canada wide infrastructure so I could stop using Canada Post altogether.
05 November 2019 17:50
Staff are nice enough but the company as a whole are just grubby, constantly hiking the fees and charging for extras.slow delivery.
23 October 2019 12:57
Changed business hours without note: (
No answering on call. Respond time on email more them 24 hours.
04 October 2019 13:00
This service makes life so much easier! Fast service, very friendly staff, prices are unbeatable! I wish they had a location somewhere up north (Richmond Hill/ Vaughan Area)
26 September 2019 12:42
Changed their policy without notifying customers in advance.causing a lot of headache and extra cost!
05 September 2019 10:53
Lost my boyfriend's parcel and then told him that they aren't responsible for it! I don't know what kind of a business can operate like that and still be in business, we will not be returning here. Do not go here. It has low shipping prices for a reason!
02 August 2019 23:09
This is hands down the best place to ship stuff anywhere. It's even cheaper than Canada Post for some reason.
21 July 2019 15:41
Great place to do business with. They always have very friendly and accommodating staff. This locations is always clean and offers a lot of parking for its patrons. If you ship small packages internationally or within Canada it’s one of the best cost effective solutions.
16 July 2019 14:13
The great staff are always helpful. Bonnie, Brandy, Angus and Hanna have always made sure all of my questions and concerns were dealt with in a friendly and efficient manner.
12 July 2019 5:18
Love, love, love Chit Chats! One of the best decisions I ever made for my business. Service is excellent. I've been using them for years, primarily the Markham location. Bonnie and the team are all amazing, always friendly and ready to help. Highly recommend!
03 July 2019 12:54
Great shipping service for anyone who wants to ship items to the US, overseas or within Canada.

Chit Chats offers substantial savings compared to Canada Post and superior services too (i.e. Tracking and insurance on US and international shipping at a substantially lower cost compared to Canada Post from what I've seen).

This location also provides excellent customer service and the shipping software is easy to use. Highly recommended whether you want to ship one package or dozens, you owe it to yourself (and buyers) to try out Chit Chats.
03 July 2019 4:35
Regular chit chats service user for pass 5 or 6 years Very friendly and knowledgeable staff will go out of there way to help
16 June 2019 8:46
Chitchat makes it happen for a lot of small e-commerce businesses with the low shipping cost. The staffs are all very knowledgeable and friendly. They know me by name. And when I have packaging errors, they are there to help fix it for me. Aggie, thanks for your help! Always available to answer my questions and help
02 June 2019 4:45
The package was missing. That was your agent's conclusion when I called in to check for the status of my package. They can't find and track it. A friend of mine experienced the same issue last year. What is this, Chit Chats? Where did our packages go?
08 May 2019 10:14
ChitChats is the reason why I am in business! Seriously.they reduce shipping costs so that we can offer great value to our customers and make sustainable profits. This is the best shipping solution for small business owners. Most amazing helpful staff. Always greet you with a smile. Efficient Fast Reliable.and amazing insurance.keep up the good work and add more locations around GTA

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