CIBC Branch with ATM

Absolutely, unequivocally positively a bad bank with awful everything. Management is terrible, they are there to maximize the banks profits, not there for you or to help you. The tellers forget about it, they're rude ignorant and as usless "people". I WOULD STEER CLEAR OF THIS BANK IF YOU VALUE YOUR MONEY BECAUSE THEY WILL TRY AND GET IT EVERY SINGLE CHANCE THEY GET. And again, the employees are the meanest rudes most awful inttled POS's on this planet. HEY CIBC IT'S MY MONEY, MY MONEY NOT YOURS. I CAN'T WAIT TO CLOSE MY ACCOUNT DOWN. CANADA NEEDS A COMPLETE REVOLUTION, ENOUGH IS ENOUGH, STRIP THESE PHUCKS OF THEIR POWER AND HAVE THEM BE JUST BE A BANK AGAIN. WE SHOUKD HAVE LET THEM CRASH BACK IN THE DAY, GET MY TAX DOLLARS, CRASH MRFKRS

Always a lovely experience.
Staff are very polite and detailed in their explanations.

Mortgage specialist Kunal Barot &Financial advisor Naimesh was a great help during my mortgage process

I was hesitant calling this branch because of the bad reviews. I wanted to open a commercial account. I called the branch, Gerry answered and was super friendly and even more helpful. He got is in that day and got the account set up. Great guy, great experience. 5 stars.

One of the worst branches ever. The reps are not at all nice. The advisor was adamant in arguing for wrong things. One of our transaction was for $1000 and we did not do it. The advisor in the bank said it was a mistake and for no reason she was giving unnecessary advises and did not listen to us.

Would give zero stars if possible. As many have said, poorly managed regarding tellers available. This branch does MANY foreign cash transactions, which often seem to take at least 20 minutes, so there should ALWAYS be two tellers available, or at least other banking personnel who could step in and do deposits or bill payments. Today my 86 year old mother, who has health issues, had to wait more than one hour in line as there was only one teller working and two people who were doing foreign cash transactions were over 30 minutes. This has happened on several occasions (although "only" 30 to 40 minute wait then). Pretty sure my mom will be another customer to leave this bank (yes, bank, not just branch).

Worst customer service ever received at a bank.the employees are very arrogant towards the customer and didnt respond clearly to many of the financial queries

The frontline staff are nice enough and easy to deal with however this branch is managed very poorly otherwise. Asked for a simple transaction on some investments many weeks in advance, that was not accomplished, had to reach out several times to the branch, call after call, and finally was done with much exhaustion. Then fed lies regarding weather or not what was requested was done. No apologies, no taking responsibilities. Be a grown up and own up to your mistakes!

Worst customer service. Never go to this branch. I applied for credit card and I waited for 9 days, still no reply. Nobody received call. No apology.zero star.

Very bad place to do business i see some others have had a bad experience with this place too i also switch to Scotia