CIBC Branch with ATM

The worst branch in Windsor. I brought some old savings bonds in to deposit, and instead of advising they were invalid or non-negotiable, the supervisor laughed at me like I should have known better. Very rude behavior for a supervisor.

I went into the branch today to get some USD, mainly lower deniminations. I realize this is a bit of a pain but Katya was awesome and helped me out and I really appreciate it.

I had a terrible experience with K. K at CIBC Business Banking. I approached him to open a business account for a borrowing application and submitted all the necessary documents during our first meeting, over a month and a half ago. However, Kiran failed to handle the process effectively. He never asked for any additional documents, because I had submitted everything that was required.

Despite his assurances that he would get back to me, Kiran never responded to my inquiries. I sent him multiple emails to seek updates on my account, but he always had excuses like being off or sick or needing to talk to the manager. This has been going on for almost two months now, and there has been no progress in my application process.

Kiran's lack of professionalism, poor communication, and failure to follow up on promises have caused me significant delays and frustration. I would not recommend Kiran or CIBC Business Banking based on this disappointing experience.

It's the best brach for students, I think. Two of my friends open their GIC account from this brach after visiting other 3-4 braches in windsor. If you are new student and need help to open account asap please visit this brach if they are available, They are happy to help you. We got help from Rawan Hassan. She was too kind and helpful. So, Thank you so much for the help in urgent situations.

Atm no longer available for use. Note saying for customer safty use the drive through. I dont have a car. So now my safty is at risk. Higher security instead of making your customers suffer

Generally this branch avoiding some clients by making an excuses and staff tried to look inside your phone while you're on phone that what are you doing, but when we meet Given Kumako, he is completely different person and very friendly but Professional at the same time. He resolved our problems quickly and advised professionally. We give this 5 Stars for only Given Kumako's friendly and professional services he has provided at the branch to us. We really appreciate to Given and we wish him good luck for his bright future.
Thank you Given Kumako.

Honestly the worst experience ive had with any bank ever. Their website says you can set everything up online but you cant. Went to the branch and the teller said she set an appointment for me but didn't. Finally got to deal with someone and they cant activate my card because im not at my home branch! Unbelievably bad service, zero help and wasted well over an hr of my time. I will NEVER bank with cibc again.

Awful customer service. No commercial line for small business… wait over half hour in a line for change? Can’t you at least load $5 bills into your atm so small businesses can get change? No wonder cfib ranked cibc dead last for small businesses