22 October 2023 18:17
Slow Service, Nobody to greet or answer questions so i was forced to stand in line to see if i could even be helped. Low and behold they were unable to exchange simple cash for me, would not recommend and will be changing banks due to poor services.
05 October 2023 15:12
The absolute worst Branch in Essex County.

My family has been at this branch since it opened, business and personal. I do not know what has happened but the service to get a teller is the worst banking experience you will ever have! To do a simple business deposit you need to wait in line for 45 mins because the tellers are so slow handling simple requests. Following that 45 min wait you are greeted with tellers who move at a pace that puts a turtle a run for its reputation.

I don’t know if management even cares about their clients but I highly recommend anyone wanting to get their banking to got to any other branch in Essex County. This is outright embarrassing.

Signed on behalf of everyone in line complaining about your poor management!
22 June 2023 5:15
Only 3 tellers available on the Tuesday after Canada day 2023. UNDERSTAFFED. Shows how they don't care about client service. Very slow. Took 30 mins with one customer when line was 20 deep.
21 May 2023 2:15
Why does this place NEVER have enough tellers on staff? I lose hrs of my day waiting in line here.
24 March 2023 16:16
Nishtha Sharma is an exceptional personal banking adviser who has exceeded my expectations in every way possible. From the moment I met her, I knew that she was someone I could trust to guide me through my financial journey.

Nishtha's depth of knowledge and experience in the banking industry is impressive. She has an incredible ability to explain complex financial concepts in a way that is easy to understand, which has helped me make informed decisions about my finances. She has provided me with invaluable advice on various financial matters, including budgeting, investment options, and retirement planning.

What sets Nishtha apart from other personal banking advisers is her passion for helping her clients succeed. She is always available to answer any questions and is proactive in finding opportunities to help me save money and achieve my financial goals. Her dedication to her work is evident in the exceptional service she provides.

I cannot recommend Nishtha Sharma enough as a personal banking adviser. She has been instrumental in helping me take control of my finances and has given me the tools and knowledge to plan for my future with confidence. If you're looking for a banking adviser who truly cares about your financial wellbeing, Nishtha Sharma is the person you need to see.
30 January 2023 21:05
I would give five stars to this branch and the staff as well I have been with CIBC at this branch for years. To who has assisted me for both my personal and business accounts Nishtha Sharama thank you for all your help in taking time to explain inportant details.
18 October 2022 19:23
I give five stars to this branch and the staff very professional, I have been with CIBC since 2004 and I was thinking switching banks but thanks to Nishtha Sharma she helped me with some issues at my personal accounts and other matters thanks again ********
21 April 2022 21:07
This place is a joke. Just went there today to deposit a cheque and had a question about why I got a new credit card in the mail, she took both my credit cards in the back for 30 minutes and I asked a guy and a different teller to please go get that lady with my credit cards and he had an “I don’t care attitude” and the lady next to him laughed. Insanely rude people. Absolutely unprofessional.

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