CIBC Branch with ATM

No one answers the phone & don't call back after leaving a few messages. EXTREMELY frustrating lack of service! I've complained to head office, but there's NO change in any of the CIBC banks.

I was very disappointed in the service at this branch. When I spoke to the teller, I was made to feel like an inconvenience. Prior to coming in, I had checked the website which said I needed one piece of government ID to open an account for my child. I met with Jas, who insisted I needed two pieces, despite my showing him the requirements on the website. When I expressed my disappointment that he was not adhering to what was on the site, he laughed in my face. At that point, I walked out and I will never return to this branch again.

I recently met with Yash Vagal a Financial Advisor at the branch to discuss options that were available for my financial planning. Yash is very knowledgeable in the field and was truly interested in my needs, circumstances and preferences. Yash was able to make various investment options clear and understandable to me and took the time over several meetings to ensure my decisions were in line with my long term goals. I would have no problem recommending Yash to anyone who is in the process of making investment decisions for their future.