CIBC Branch with ATM

This is by far the worst CIBC I've been at. EXTREMELY SLOW SERVICE AND INCOMPETENT. Pray you don't have to use a teller. Just use another location.

I went to this branch this afternoon to send money overseas, I presented the teller all my records and receipts from last time to help her, but after 30 mins the teller still couldn’t complete the transaction. I asked her, “Could you finish in a couple of minutes? ” She said, probably not. I can’t wait more, so I left with nothing done. I have to go to another location to do this business tomorrow. The money will be delayed to arrival next week.
I did the same transaction (all information are same) last month from another branch. They finished in no more than 5 mins.
Please do more training for your staff to save our time. I will never come back to this location.

Horrible customer service they don’t care for you or your problems! Especially the Manger Amanda!

Such poor service at this branch. I booked an appointment 2 week's ago and show up to find Joshua has double booked me assuming I am not coming.check your messages maybe. After waiting 45 minutes they can't help with investing and told me to call a 1800 number. Place is a joke now.

CIBC is the WORST bank I have ever had to deal with. They lose your credit card 4 times, sending it to different provinces from where you live, you can't get an answer for ANY question you ask, no one answers the phone and you have to wait in line for an hour just for them to tell you they cant help you. If there was an option for 0 stars, I would have given that. Kristin couldn't even bother letting me know what's going on while I was IN the branch.

Good meeting outcome with Kristen C. Friendly, relaxed and down to earth.

Consistently bad service and poor attitude from the managers here or whoever provides the overrides. Tellers are nice though.