CIBC Branch with ATM

I have never had such horrendous experience in any bank. I don’t understand how is the people hired at this branch. Very unprofessional and unqualified. The stuff at font desk is very rude and she is more like yellow pages. Has hundreds of phone numbers on her slide table. Not willing to do anything but give you a number to call. If I can call a customer service why would I drive all the way to the branch. If your job is to find me the number to call you’d better just close this branch. My day is totally ruined by this stuff. I closed all my CIBC accounts immediately after I visited this branch.

Nicole is the best, if you go there call for Nicole she will help you out. Really took her time with me.

Even though I went with a terrible branch appointment, they were not helpful at all. Maybe the person I took the appointment was uninterested, I don't know. But definitely not a branch I would recommend. I just came for a credit card application, even though I have my driver's license and work permit with me, it did not help. By the way, it is about 60 meters away from the address sent to my e-mail, in a different place from the address known online.

The staffs are very friendly. Especially Ms Pamela, she is very helpful and kind

This is the worse customer service that I have never seen specially feel so much humiliating and racist I never set my foot in there any more