10 January 2024 12:11
Every single time I go to any CIBC branch there are only 2 tellers, and always one teller with a customer that has been there for longer than the 20 minutes I had waited in line. Both Yonge St.and Mapleview Dr.are the same. I just gave up and left, there were 2 people ahead of my, and now there were 6 behind me.
20 October 2023 19:12
BEWARE of NEW HIDDEN CHARGES
This review is not for this location as I avoid going into branches but I just wanted to make people away that cibc has changed their terms and conditions without notifying people to make extra money form clients.
If you purchase a gift card via an app or iTunes they charge a 5 dollar cash advance/bt/chequ cashing fee.
When I called to inquire after I saw the charge this has only came in affect in the last week or two as I usually purchase these on the regular for my friends/family/clients.
With this new stealthy added fee I will be paying off the remaining balance and closing this card account at the end of the year and won’t be purchasing anything else with this card to prove a point.
Financial institutions need to be held accountable for stealing money from clients especially with no email/mail notice or acceptance of terms when I explained this on the phone and asked For a copy of the terms to be forwarded to me the representative read off a long online link to me and told Me to go look.
The only thing I’ll be looking for is a new financial institution.
Just a heads up to anyone using this service or may purchase things such as gift cards to look out for, I’ll go to the store and purchase them in person before I purchase one with my cibc credit card or anything for that matter
This review is not for this location as I avoid going into branches but I just wanted to make people away that cibc has changed their terms and conditions without notifying people to make extra money form clients.
If you purchase a gift card via an app or iTunes they charge a 5 dollar cash advance/bt/chequ cashing fee.
When I called to inquire after I saw the charge this has only came in affect in the last week or two as I usually purchase these on the regular for my friends/family/clients.
With this new stealthy added fee I will be paying off the remaining balance and closing this card account at the end of the year and won’t be purchasing anything else with this card to prove a point.
Financial institutions need to be held accountable for stealing money from clients especially with no email/mail notice or acceptance of terms when I explained this on the phone and asked For a copy of the terms to be forwarded to me the representative read off a long online link to me and told Me to go look.
The only thing I’ll be looking for is a new financial institution.
Just a heads up to anyone using this service or may purchase things such as gift cards to look out for, I’ll go to the store and purchase them in person before I purchase one with my cibc credit card or anything for that matter
05 June 2023 16:56
I had the pleasure of Bahareh Tarzi, helping me last week. She has such a positive and great energy. She was beyond helpful and very knowledgeable. I would recommend her very much to anyone looking for assistance.
29 March 2023 11:17
I had two problems, neither helped me. They asked me to call the hotline, hahaha you came to the bank branch to get the hotline number.mediocre
24 February 2023 19:54
I needed to get a new card because CIBC keeps canceling them.i went in at 11: 50-11: 55 and i was in the line of 2-3 for almost 20 minutes when i decided to leave as the line hadn’t even moved; there was only one teller but a lot of other staff that could’ve helped.there was a person ahead of me and i’m pretty sure they were waiting more than 25 minutes to be seen which is ridiculous.
07 January 2023 5:13
I have a great experience with CIBC service) I opened bank account for my mom with awesome FCR Bahareh Tarzi
She made my day with her energetic and positivity Nice to work with so professional and fast people)
She made my day with her energetic and positivity Nice to work with so professional and fast people)