24 December 2023 14:19
For a cinema close to Square One, I expected it to be as modern as the city's center but its decor looks like it hasn't been renovated since it first opened. The arcade has a lot of broken games so it's not worth it to go play there. I love the poutine and the hotdogs whenever I go to the movies but I would say don't get the nachos because it tastes a little old and stale and the cheese tastes more processed then the nacho cheese you buy at the grocery store.
13 October 2023 7:25
Cineplex Cinemas offers a convenient and enjoyable movie-going experience. The ample parking space is a big plus, and the screens provide a great visual experience. They have a variety of food options, which is a nice touch. The washrooms are clean and well-maintained, enhancing the overall comfort.

However, the only downside is the seating. While it's not the most comfortable, the overall experience at Cineplex Cinemas is still worth it for a fun movie night.
10 October 2023 13:23
Fine cinema complex, but some turnoffs. A nit impressed that they had run out of both Coke and Coke zero.

Worse was that they made it very difficult for me as a visitir to Canada to buy tickets – impossible online without a Canadian phone number. After finally getting around the obstacles I was put on a maling list that I never signed on to. The unsubscribe function does not work, so after trying a dozen times, I gave up and sent an email to customer service, who never replied.

This is not a serious company!
05 October 2023 10:15
Cineplex is my go-to place for movies. The theaters are comfortable, and the screens and sound quality are top-notch. Their popcorn and snacks are tasty, albeit a bit pricey. The staff is generally friendly, and the overall experience is enjoyable.
01 October 2023 6:26
Worst cineplex in entire Canada. Chairs are broken.
You movie will start and the lights won’t go out. Nobody listens to the problems.
They are too good at ignoring you and your problems.
27 September 2023 4:34
The location of this complex is perfect, but it gives a very old vibe. Also, it was not that clean, too. There was popcorn on the carpet everywhere as no one was cleaning it after any show.
08 September 2023 0:28
Although not all the experiences were available, but the imax 70mm one was amazing. I'll definitely wat h something again there
26 August 2023 4:41
I really like that the movie was loud here. I often complain at the downtown Toronto cinemas because they play the sound too low, this was nice and loud, could feel it in my guts. That’s what I pay for when I go to a movie. I want to experience movies, especially big action blockbusters, on a huge screen and I want to feel the audio in my bones. I live 45 minutes away from here, but honestly it’s worth it if they always play the movies loud like that. I can’t give it a 5 stars because the seats were rigid and the food is so expensive, they don’t allow free refills. Staff is very friendly and the whole place was pretty clean. Washroom facilities in good working order and clean.
05 August 2023 6:36
Great place to watch movies. Watched MI 7 as a pre-show on the IMAX screen. Loved it. The seats are comfortable and I had an amazing experience yesterday evening.
06 February 2019 15:03
Theyv had the same exact look to the theater even back in 2001. Were 2019 upgrade a bit.back in late 90s and early 2000s cineplex was more exciting. They decorated the entire theater for harry potter chamber of secrets.
26 January 2019 4:58
I really enjoy this theatre and ive been to quite a few Cineplex Cinemas and I would say this one is my favourite. I must say though their food is quite overpriced.
24 January 2019 13:54
Their new system for ticket lineup interferes with getting in and out of the theatre due to a roped off and bottlenecked area that was once open and more efficient.
Moving on, getting down the stairs immediately after the movie is dangerous as there is only one escalator and dozens of people flooding from a single theatre. Movie experience itself was great and the food was warm.
23 January 2019 16:41
I went yesterday to watch a movie on theatre 7 and our seats were poorly maintained, stained and not comfortable at all - it was like sitting on a rock. I can't believe you are paying that much money for a movie and Cineplex doesn't even bother to clean it up properly. I usually go to the one on Queensway and it's so much better so I'll continue to go there
22 January 2019 6:58
This location does have decent number of screens along with IMAX, however, not the cleanest and/or tidy Cineplex locations I have been to. The seat I sat on (in theater #7) had its foam worn off and it felt as if I was sitting on a wooden back seat which was not comfortable. I couldn't change my seat as it was pre-assigned.
16 January 2019 19:15
I go here every so often, and it's an "ok" theatre in general. It definitely needs some aesthetic/structural upgrades to be on par with the other locations, which provide a better experience for the same price. More variety in their movie selection would also be welcome, especially because of its prominent location in Mississauga (and after other theatres were closed down) - I often have to travel further away into Etobicoke or Oakville just to see something that isn't a marvel or kids movie, when I'd rather go to this location because it's closer.
14 January 2019 23:36
I caught up stomach flue after the show. I ordered the poutine with bacon but instead they gave me hotdog because they were out of bacon and apologized many times. After the show I thought I had a headache and when I came home I went straight to my bed cause I wasn't feeling well. I woke up and all day I had problem with my stomach. It's my second day after the show and my stomach still hurts. Don't buy any junk food there!
12 January 2019 8:30
Bring a pillow or better yet go somewhere else - the seats are the most uncomfortable I have ever experienced. Seats are really old and due for an upgrade, no excuse to offer seats with almost no foam when you pay $20 to watch a movie there. I usually go to the Cineplex on Queensway and no problems there, seats are really comfy.
29 December 2018 12:54
No stereo sound, instead of being soundrounded by awesome sounds from movie we have to hear everything on the right side! I prefer to go to cheap cinema, at least I can listen movie in stereo. Even when guy in the beginning is saying from where we can hear sounds on there is everything on the right side! We shouldn’t pay that much for low class sound design.
21 December 2018 18:13
Nice place with good ambience. Good food stalls to eat munchies for a movie. Theatres are clean with good employees. Movies with general admission are a pain. Especially if there is a rush like most good Indian movies have. Seating can be a pain in such theatres. Lines for in demand and general admission movies are long and start sometimes 30 mins before showtime. So plan ahead if you want good seats else be ready for a close encounter with the screen.
19 December 2018 2:41
Pretty much a old-fashion style theatre, which means everything is old. Pro: great #9 theatre that have Ultra-AVX with Dolby ATMOS and D-box active seats. (Dolby ATMOS technology allows up to 128 audio tracks plus associated spatial audio description metadata (most notably, location or pan automation data) to be distributed to theaters for optimal, dynamic rendering to loudspeakers based on the theater capabilities.) Con: the video game machines are all old enough to send to a museum. Most of them are not functioning and the token machine provides less tokens as described. The good thing is, all the staff here are super friendly. All in all, Who doesn’t like movies? And who doesn’t like Cineplex?:)
10 December 2018 7:21
In terms of what it features? Fantastic. But when it comes to seeing a movie, the IMAX theatre always seems to have technical difficulties. Either the ads don't play at all or you just get audio without the sound. It's bad enough that you're paying the price of a Blu Ray movie, which always increases annually due to "inflation". But the consistent technical issues are making this thestre a joke.

You're better off going to some small town Cineplex theatre or an independent one. In my experience this has only happened during movies that bomb at the box office or not too many people in seats. But just imagine this happening during 1st screenings of Avengers or Star Wars movies. Anyway, the hard-working staff rectified this with a free ticket and a chance to refund your movie but also keeping the free ticket. Not bad.
21 November 2018 16:38
Place barely has any staff. The IMAX theatre floors had garbage all over and the floors were ridiculously slippery. This theatre used to be much better managed. The management needs to take a good hard look at how they're running the establishment. Other than that, it's a typical cineplex with abnoxious prices at the concessions and annoying movie goers who want to have a discussion through out the movie. We don't have any other easily accessible options where it comes to theatre chains anyways. A lack of competition makes Cineplex corporate think that they can drop the ball. It's a natural phenomenon when you have a monopoly in a particular market.
20 November 2018 14:02
They opened the doors too soon, then while the coming attractions were being shown, everyone was kicked out so that the maintenance crew can clean the place, which they should have done sooner.
19 November 2018 10:44
I’ve watched many movies at this place but I guess before visiting Cineplex Mississauga I didn’t tried any other Cineplexes around the GTA. Parking is good.no doubt but the theatre is horrible. Recently we thought to see a movie and my mom is here and she wanted to see it. There were only three Cineplexes which were showing the movie so we thought to visit Mississauga and relive the old memories. Turns out we got Auditorium 1 and the seats are really horrible. We didn’t felt like we are in Canada!
09 November 2018 7:01
I hate the seats in this theatre. The seats don’t recline and aren’t very comfortable. While watching Halloween, there was a buzzing noise coming from the screen and it was especially annoying during silent scenes. Also nobody does anything to stop the loud mouth teenagers from talking in a theatre that is nearly full. I had to enter 4 different bathroom stalls in the women’s bathroom to find some toilet paper. Bathrooms are wet and dirty and soap dispensers and toilet paper dispensers are empty. Just drive the extra 8 mins to go to the Courtney park location.
31 October 2018 18:44
Really bad attitude run by a management name Melissa B. She has no clue what is call customer service and handling a complain in a professional matter. Customer service staff name Ervine conclude this matter with a very short email not able to explain the whole problem to the situation and twisting my words on the complain form.
30 September 2018 18:12
Premises is clean and well maintained. Popcorn can be a bit stale sometimes but there's other eating options near by including a great popcorn place in the Mall. $8 movie nights (Tuesdays) are awesome.
29 September 2018 8:59
The movie theatre a great place to hang out with family and friends. This theatre has some relatively short lines as most people buy tickets from the machines. They do have a place for cash at well. This theatre has a mini arcade in it. There are multiple food options for you to enjoy such pizza pizza. Now since this is a movie theatre the prices are a bit high for food. On movie openings nights you better be there early to line up because the lines can get pretty big.
22 September 2018 21:08
Really nice theatre, Cineplex is a tad on the expensive side, I tend to only go on Saturdays to watch the family favourite at 11: 00am for 2.99, great staff, popcorn isn't very good though, try imagine theatre or cinez Starz much cheaper
22 September 2018 10:48
Meh, just okay.

PROS
-Good location, just by Square One and lots of parking
-Theatres are good size and clean
-IMAX is super cool
-You can buy beer (of course, if you’re legal age)

CONS
-The halls look outdated and sad, bathrooms are not in a central location
-Concession is terribly slow, be ready to wait at least 15min to get your overpriced snacks, it looks like they used to have concessions in the 2nd floor but they seem to be permanently shut down.
-No self-serve drink fountains.

In summary, just an okay theatre, I would give it only 2.5 stars if I could. It badly needs an overhaul. You’d expect to get a better movie experience from a flagship location and for the prices you pay. I go to these theatres frequently only because they’re the closest to me, but I am considering driving for a little bit longer to Cineplex Winston Churchill or to the ones in Etobicoke.
17 September 2018 18:58
Like the way Cineplex checks your ticket closer to the entrance now, instead of where they had it set up by the escalator, and you would be fumbling your snacks and drink to give them the ticket. Still not happy with how few SCENE points TimePlay participants get.
12 September 2018 5:12
Only giving three stars because the cinplex in London has reclining seats so I was surprised to see normal seating here. Other than that it was a nice experience, clean, roomy. We had a good time.
30 August 2018 6:56
Excellent location near by Square One Mall. Great selection of movies. Very modern clean theatre, seats are really comfortable. Movie screen is well positioned and pleasant to watch. Very good sound. There are the options to buy tickets on line, using a bank machine in the theatre or from the front desk. Staff is very friendly and professional. Excellent customer service every time. Really good selection of food, drinks, popcorn and sweets.
Over all great theatre, get some popcorn or food and drink, enjoy movie.
Ignore negative reviews. They are just not true and overly exaggerated. I am coming here for years, place doesn’t deserve such bad comments and whining. This is the reason l wrote to nix exaggerated negative reviews.
People who complain about theatre have nothing else to complain about. Ridiculous. Experience for yourself movie of your choice and have a good time. You will enjoy time well spent in this great theatre.
12 August 2018 8:04
To be completely honest food service was very fast and fresh popcorn. Good for the food service. Why I gave it a low rating? In the theater I was unhappy that my seats did not have cup holders, arm rest. Also the seats cup holders and arm rest were sliding off completely. Not comfortable at all. Now after the movie was finished I spoke with both the closing managers the seem too tired to apologize for the condition of the theater.

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