Staff is always friendly and accommodating. Easy to get an appointment, appointments run on time & the work is done quickly and efficiently. They work with insurance companies which is really helpful as well
I have had a nice appointment at City Smiles Dental with all doctors who cleaned my teeth I can teach my smile to my friends and family, and they have good experience because they love their job. I would like to visit them again in 2024. I was surprised from them because they aren’t afraid to communicate to me, I am a Deaf man.
There are several dentist offices in Waterdown with great reviews so when looking for my 3 year old daughter I wanted a place that stood out. This office has a little play climber and some arcade games in their waiting room. Nothing crazy but very impressive for a child. They also offer a prize from a coin machine after each visit along with a balloon. I think it goes without saying that my daughter thought going to the dentist was the best experience ever and she can’t wait to go back. Besides all the bells and whistles the dentist was amazing with kids, he explained everything he was doing and he went above and beyond to make sure my daughter felt comfortable. He was very informative with me as well. I was extremely pleased with his experience, and I will be switching to this office for my son as well!
Always a great experience! I am getting my braces done here for a great price. They have great customer service, also very quick and efficient! Highly recommend, 5/5 Stars!
The staff are all very friendly and helpful. They are kind and great at what they do. It's a clean place stuff to occupy kids while you wait and they know what they are doing. Highly recommend this location.
Hometown dental office feel, they always go above and beyond to accommodate me! There are many other dental clinics in the area, I wouldn’t go to any other! The service is as impeccable as my teeth:)
Have been going to city smiles dental for the last 12 years. Staff and Drs are very compassionate and a pleasure to deal with. Once you walk in they always say good morning or good afternoon with a smile on their face. When needed to get in with an emergency they have always fitted me in no matter how busy they are and if it is something that that can’t deal with they quickly referred me to a specialist that day. Rachel is very versed in her job and explains everything that you understand in your terms. My hygienist Eden just a class guy and is so gentle in his work and great to talk with during procedure. Book with him all the time.
My son has never been scared to go to the dentist. City Smiles has always made him feel at ease. He actually looks forward to his cleaning appointments. Such a relief for me! Thank you City Smiles Dental.
I love this dentist. She explained my option very well and was so gentle with restoring one of my teeth. This is my new go-to dentist! Thank you for a great and calming dentist experience. See you next time.