24 July 2023 16:39
We had our daughter's ear pierced here. Sandy was very knowledgeable and super kind. We had a great experience. I would recommend this store for kid's earpiercing.
27 May 2023 14:51
My daughter loves Claire’s she loves the little gadgets and the furry boxes, lip glosses. But the prices could be cheaper. I bought the same lip glosses for five dollars on Amazon and they’re $10 there.
25 May 2023 9:18
Cool stuff. Nice selection of certain things I can't seem to find anywhere else. No phone cases for Samsung, only apple. One associate (who may be new) was very obvious about following me around to make sure I didn't steal. Not a good feeling (especially when you are not white). I'm sure Claire's is frequented for theft cuz of the crowded "aisles", but not a good feeling. Otherwise, fine place to shop. Good piercing too.
05 May 2023 9:34
Becca was amazing she helped me find what I was looking for, she was super patient and amazingly helpful!
19 April 2023 19:13
My young daughter always begs me to go to Claire’s, and every single time I leave feeling like my head is going to pop off due to frustration with the clerks. I know they’re all just minimum wage staff and it’s not like it’s a career for them, but holy geez I feel like they don’t even have the basics down.

For example: In the Eaton Centre location, they have 2 cash desks. They rarely open the second one (fine), but on two occasions now I’ve watched a clerk stand 5 feet away, watching people line up at the unopen cash desk, without saying anything. Today I suggested to the unoccupied, staring cashier that maybe she should put a sign on the other cash desk saying it wasn’t open, so the 3 people standing in line could move to the other desk.

“Yeaaaahhhh…” she replied, continuing to stand and stare into space.

“But there’s a line there. Maybe you should tell them they’re waiting in vain…? ” I suggested.

“Yeaahhh…we don’t really open that cash register except when it’s, like, busy, so…. ”

“Yes, I get that, but if you put a sign up, at least those people wouldn’t stand there for nothing. ”

“Yeaahhhh…”

At that point I had to give up, mostly because the cashier who was actually working was trying to add ‘special sale items’ to my child’s order without asking, and since I knew my daughter didn’t have another $20, I had to stop her.

The whole store is designed to grab as much $ from kids as possible, and is such an unpleasant experience. My advice to parents is to stay far away.
03 March 2023 9:38
The employee name Batch was amazing he made daughter feel so relaxed when she gets her ear pierced. Very satisfied with his service. Highly recommended him and the store
17 February 2023 10:03
Please do NOT get you or your child's ears pierced at Claire's, this or any other location. The fact that they use reusable piercing guns and have had employees admit to not cleaning it between uses should be more than enough to dissuade you.

Both me and my sister got our ears pierced (both earlobes) at Claire's when we were children and we have suffered chronic infections that have never gotten better:)

Claire's history of asbestos found in their "makeup products" (if you can even call them that) is another red flag that this is a company that does not care about the well-being of their customers.

Please just go literally anywhere else.
13 December 2022 5:12
Ridiculously overpriced cheap silly things. I can't speak about the ear piercing but most items are overpriced and cheap quality. Buy 3 get 3 free sounds like a good deal but not really. If you get 3 of the most expensive things and get a duplicate of each, then maybe you got a good deal.otherwise nothing special.

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