Classic Honda

Classic Honda is best service given by Mr. Sandip shah this is my 3rd card I bought it from him he his very hardworking person and very honest guy and his my buddy he gives my family lots of happiness for 2024 Honda Crv Hybrid our new car thank you so much for his help and owner Glen is my elder brother friend he give me extra Gift card so thank you so much for everything I am telling my friends & family classic Honda is best and see Sandip shah he his best

From stepping into the dealership to driving out of it in a beautiful used vehicle, my whole experience at Classic Honda's Brampton location was superb.

In particular, Sales Consultant Krish and Finance Manager Loredana. They both made the entire process of purchasing a car smooth, informative and very memorable. They were extremely friendly, very knowledgable and I will definitely be sending friends and family their way!

I got my 2024 civic from Vivek sir he helped me alot highly recommended.incredible service

I got my car from them vivek tank we helped me alot I recommended each abd every peson to go there and seee him.

No point of appoinment. They will make you wait for 2-3 hours for simple things regardless.

I had an exceptional experience with salesman Arshdeep Sidhu. His expertise and dedication in helping me find the perfect car at the best price were truly commendable. He went above and beyond to understand my needs and found me a fantastic deal without any hassle. I highly recommend Arshdeep Sidhu for his
professionalism, knowledge, and commitment to customer satisfaction. Thank you for making my car-buying process smooth and enjoyable! "

I finally got my first car. All thanks to Vivek who assisted me during my search of new vehicle.

I recently had the pleasure of working with Mr. Vivek Tank, a sales consultant at Classic Honda, and I am compelled to write a review to commend his exceptional service.

My experience with Vivek during the purchase of my Honda CRV 2024 was outstanding from start to finish. His knowledge of the CRV and its features was comprehensive, and he patiently answered all my questions, ensuring that I had a clear understanding of the vehicle.

What truly stood out was Vivek's commitment to delivering a personalized and smooth buying experience. He went above and beyond to meet my specific needs and preferences, making the entire process hassle-free.

Throughout the entire journey, Vivek exhibited professionalism, patience, and a genuine dedication to customer satisfaction. He provided valuable insights on the CRV's performance, safety features, and maintenance, leaving me well-informed and confident in my purchase.

I would like to express my gratitude to Vivek Tank for his exceptional service and for making my Honda CRV 2024 purchase a truly enjoyable one. If you're in search of a sales consultant who combines expertise with outstanding customer care, I highly recommend reaching out to Vivek at Classic Honda. Thank you, Vivek, for your exceptional service, and I couldn't be happier with my new CRV!

I recently bought a new Honda CRV Hybrid from Classic Honda. It was my first time buying a car from Classic Honda, and it ranked amongst the best experiences I have ever had with a dealership. They provided honest and transparent advice, exemplary customer service and made the process easy and enjoyable. The great experience did not stop when I picked up the car. Every time I have had a question or follow up I received a timely and helpful response. A special call out to Kwame Gachinga who was the face of Classic Honda during the process. I would recommend Classic Honda to anyone looking for a Honda and a great experience. It is worth the drive to Brampton!

Rob MacNaughton

One of the worst dealerships for service. This was my first time visit here. The girl at the service desk try to force me to get some services. I told her no and then at the end, i choose 2 services with oil change then i changed my mind and called her Right way. She said, she can’t change it. Then my husband called her and she said, i will not change it as I have your Wife signature here. At the end, they took the service out. At the end, they parked my car at the back in another parking and they didn’t even inform and I was finding my car from last 15 min. And then they came to help me. I will never ever go there…

I purchased a Honda crv hybrid in May 2023, i was not satisfied with the delivery experience but the main issue i got is that in my purchase agreement they included the all weather matts which costs around 280$ but they haven’t put them in my car.
I contacted my salesperson and he told me that they are out of stock and will let me know as soon they have it.
After a month I contacted him again and he told me that its not there yet. So i asked him that issue me the refund so that i can buy those from outside.
Now i tried to contact him couple of times but didn’t even bother to respond.
I contacted your tech support and they also told me that someone is going to contact me but no one contacted me.
Its almost end of july.
So my after sales experience from you guys is horrible.

Listen to me, if you need the best service, an amazing vehicle, just go to Classic Honda and find Asif only. Do not waste your time anywhere else. They still by far has the best experience we have had and continue to have. Not only have they given a full service experience to us 3 times now, but after we walked away with our beautiful Accord Touring, they also serviced our friends and coworkers in the same way they did for us. Asif will be very sincere and put everything in perspective for you financially so by the time you meet with asif, there effeciency shines through brilliantly and the experience just keep getting better. When I came to pick up the vehicle, Trevor was so lovely and DETAILED. He was so kind and left us with a smile when we took the key. We will continue to tell everyone this is the place to be! Thanks again, our Accord is amazing.

I was looking for a vehicle, something that was reliable, good on gas, and not overly expensive. I went to Classic Honda after work, as I work in Brampton, to browse a vehicle I saw online. I received a message from Sunil (Sunny), a Sales Representative there, in regard to the vehicle I was looking at. When I got to Classic Honda, I was immediately greeted with a warm welcome. Given my situation that I explained to Sunil, he did his absolute best to try and work with me and really help me out. I could not be more thankful, and grateful, for the service that I received. He truly cared about my wants and needs and did all that he could for me. I was also dealing with Rajiv, the Financial Service Manager, who was so sweet and informative. He explained everything with great detail, and informed me of everything that he would try and do for me regarding financials. He succeeded, and was extremely caring.

My experience at Classic Honda was fantastic. At the beginning, I was inquiring about a vehicle. By the end, with the wonderful service and care from their employees, I found the perfect car that matched all my criteria. I would highly recommend Classic Honda, and more specifically Sunil & Rajiv! Thank you again, Classic Honda!

Eddy provided excellent Honda valet service; he arrived at the arranged time in the AM to bring my vehicle into Honda, and then delivered my vehicle back to me in the PM at the arranged time. So that I wouldn’t be inconvenienced by having to step out into the blustery-bitter-cold wind, Eddy was very considerate to hand over my vehicle keys, inside the foyer of my building, which was very appreciated! The entire valet service that Honda offers is a very positive experience; thank you Eddy and thank you Honda!

Had an absolutely smooth service appointment! Eddy was my first contact and he took care of everything! Definitely recommend Classic Honda to anyone in need of a car or service. It’s people like Eddy that make this the best Honda dealership on my area!

I bought my car civic touring 2022 from this place. Vivek Tank, one of their employee help me finalizing deal. Personally he tried best. Got good deal but not what I expected.

Eddy was professional when dropping off our vehicle with the valet service. Great service from Honda @Van Kirk! Highly recommend

Superb customer service friendly and advisable.perfect knowledge of what can we get a very good car deals.

I rate it as zero. Very disappointed. Wasted my time for nothing. I book an appointment at 9: 45, they said that the car will be ready in 2 hours just for oil change. Ok. When I came back after 2 hours apparently my car was not ready and also it was 2 more cars in front of my car… They apologized and explained that they are very busy…. I was shocked, I had to be at work in Toronto in an hour. That is very unprofessional. How do you book your appointments if oil change taking so long time? I just canceled service and left. Wasted my time.
I don’t need any apologies, just want to let public know. Very unprofessional, pls fix your time management.

Barbara was a part of the service valet team. She was kind and made the whole experience super smooth and easy/unstressful.

Thank you to the Classic Honda team for making my recent vehicle purchase a pleasant experience. Specifically Wally and Ray for their hospitality and patience. To be honest I had no intention of getting a Honda and only visited the dealership on a whim. In fact, I visited two other car dealerships beforehand but Honda had the best customer service and the best car available for what I needed. It’s been a few weeks now and I’m so glad I made the decision. I feel safe, stylish and secure with my new purchase. Looking forward to the rest of my Honda journey.

Barbara is very a courteous and reliable valet. She was early, and returned the car very quickly.

Great positive experience, Mr. Vijay Dhir, outstanding customer service, had loads of patience, lots of time spent in discussing options even though i was buying an entry level car, if you plan to buy a honda, highly recommend you check out
Vijay Dhir and classic honda

I recently purchased a CRV from Classic Honda. Krish was great in making it an incredibly smooth and pleasant experience. Krish is a very kind, patient, experienced and most importantly an honest salesman. Unlike other dealerships we went to, he did not use any pressure tactics or manipulation. He was straightforward and had a very pleasant demeanor with my entire family. He even helped us move our winter tires into the trunk of our new vehicle as my husband's leg was injured. The finishing touches for the vehicle purchase were very much appreciated.

I have never written a review before. I would not hesitate to recommend Krish to any of my friends or family. He answered our questions and gave great advice as well. We are very happy with our purchase and will return when purchasing a vehicle in the future.

I just had a winter tire change, and the process couldn't have been easier! From the Service Dept booking me an appointment for the following day, to the Service Valet team picking up my car in my driveway and dropping it off once done (Eddy was very pleasant and professional), to the simple way to pay online. And, not to mention, they are cheaper than their competitors - which you have to drive to & wait an hour for any service!

Barbara from the valet service teamwas very helpful and provided excellent customer care. Thanks again.

Wally and Rehan were able to get me the car that I wanted. Their professionalism and dedication to customer service is impeccable. Thank you so much for making this happen for me.

A big shout out to especially Barbara for her pleasant customer care skills and making sure the car returned washed after the service. I would highly recommend classic honda at van kirk drive to anyone.

My family and I were looking for a used vehicle to serve our expanding family. We located a Honda Odyssey at Classic Honda via AutoTrader. From the moment we walked in Krish was very helpful showing us the van (which was on the showroom floor), letting my wife take another model out for a test drive and giving us some honest advice on the current used vehicle market (November 2021 new vehicle shortages). Krish made our family feel comfortable through the whole process, including allowing us to final test drive the showroom model we bought prior to completing the sale. Krish was great with my kids, and got our whole family excited about our new (to us) van. I would recommend Krish and Classic Honda to anyone looking to buy a new or used vehicle.

Classic honda is the best! Excellent service from sales team Rehan and Kwame, service Dawn L, and valet from Eddy! Always a pleasant experience dealing with Classic Honda!

I bought a Civic 2019 from Baljit. Barjit was great person who was my sales guy. Very friendly and respecful.

Just got my car back from valet service and wanted to say that what a professional service all the way from Classic Honda. This is second time I have used valet service and just can't say enough about convenience it is providing to consumer. Thanks Allan for excellent valet service!

Classic Honda service is top notch. It is great that John takes the time to explain the work to be done and why it is needed. We especially appreciated the free pick up and drop off team. And we knew the car was in safe hands with an experienced manual shift driver (Barbara).

I have had an extremely smooth experience with Classic Honda for Servicing my vehicle. The valet service makes them stand out from their competition. Their valet pick up and return were prompt and the follow ups by my advisor, Nilaaj were brief and helpful. I would recommend Classic Honda to others and would definitely come back in the future. They were honest in their assessment of the vehicle w.r. T my concerns and did not try to gouge the customer like a few other dealerships in the area.

Awesome experience, I came from the Mississauga location, where I did not receive the best help. Mohammed is an excellent and fine salesman. Very happy with my purchase

I cannot speak with regards to the sales department, but the service department is an atrocity.

I have gone to this location 3 separate times over the last few years and the experiences I have had are as follows:

1) First visit, they lost the key/fob for my vehicle. They then called me to ask if I could come back in and bring another key. As I did not have another key on me where I was I told them no, and after a bunch of hemming and hawing over the phone they finally agreed to make a new key for the vehicle.
2) Service went well and in a timely manner, albeit, I was made to feel pressured not to have them look at an issue that was covered under a recall under the guise of if the problem was not that I would still have to pay for a diagnostic.
3) Brought vehicle in for an oil change and tire rotation with a 7: 45am scheduled appointment. At time of drop off was told there would be a 1.5hr wait for the service. I agreed at the time as I would just go for a walk nearby. I returned to the location after 1hr and 15min and noticed my car sitting outside. Figuring it may have been done, I went and asked for an update. At that point in time was told that the vehicle had not even started the scheduled maintenance. Asking how much longer it would take I was told it was still going to be at least another hour and a half. I was advised that if I just went with the oil change and forego the car wash service that is included it would be faster. Because I had errands to run that day I told them to only do the oil change. All in all it took 2hrs to complete an oil change and only because I went and checked back on the progress.

I really believe they need to do an overhaul of the way they operate the service department and should give more accurate timeframes for service. They try to claim it as a function of covid, however, it would appear that the problem is taking in more vehicles to service in a given time period than they can adequately handle.

Suffice to say, I do not believe I will return to have my vehicle serviced here again, and will instead opt to travel to a further location that can provide timely and appropriate service for my vehicle.

Salesperson Harry, Manager Ali and Service Advisor Joypreet are the people to go to at Classic Honda
They put the client's interest as top priority and always try to leave a smile on your face. I had an amazing experience with a 2019 CRV that I recently got from them

Harry always advises you like family and strives to get the best deal. He was happy to answer so many questions I had with a smile and was always welcoming. He was never pushy and understood my requirements, based on which he gave me the ideal car in an ideal price.

Fully recommend Harry

It's an awesome experience always with these guys, professionalism is everywhere with these guys and they are trust worthy too. I live in sarnia and just on his word I did all my transactions and he delivered as he promised, I would highly recommend this place to get good deals on new cars these guys are awesome, I really love my new car and it's because of you guys thanks a lot and I wish you guys do good business and help others get their dream cars easily. A big shout out to Karan who displayed a different level of professionalism and calmness with a difficult customer like me thanks a lot bro.

I bought my new Honda Civic with shareen who has been really very helpful for my new purchase. He guided me about all the features of different cars and helped me out to choose the right one for me. I will definitely look forward for my next purchase with Classic Honda and recommend others too.thanks alot shareen

I had a very pleasant experience at Classic Honda (Sunny) when I purchased my 2018 Honda Pilot on Wednesday. The vehicle had been detailed and it looked like a new car! Very pleased with my Pilot so far.

I am so happy today that I got my first car from Classic Honda. I specially wants to thank “Vivek Tank “ that he suggest me really really good car and as per my need he proceeds all processing quickly that all thanks to him.

Thanks.

I went to look for a car and Vivek helped me put a lot. He showed me the pros and cons of each car and that made me decide on my car. He was very pleasant and friendly and did not make me feel pressured. He got me the best deal possible and he will go the extra mile for you. All the staff is very pleasant and it’s not a quick sale to them and they highly informative.

I was here for an oil change appointment for my Honda Accord, Service manager Brandon handled my car appointment very efficiently. He’s quick and knows what customer satisfaction means in a real sense. Again, thanks Brandan for your help! And ya they wash your car for free!

Had a wonderful experience during my purchase of Honda Accord with Rameez, he was very helpful and cooperative through out the process and I would highly recommend him. Thanks Rameez

Shawn Dawkins was the sales rep I connected with during the purchase of my new car. Shawn provided professional, supportive and honest service. I was most happy with his patience and organization.

I have been a long customer of Classic Honda. Recently bought Honda Pilot and the customer service was amazing as always. Vivek Tank was simply fantastic to deal with. Got the deal done in minutes after I decided to put my offer. Delivered the vehicle in just two days. I highly recommend to deal with him. Thank you Classic Honda.

I had been trying to buy a new car for so long but none got me approved for a finance
A friend of mine told me that he have a friend that helped him out and made the link
They got me my 2019 Honda CR-V in just three days after my application
I really appreciated for the whole Classic Honda team and my special thanks goes to Balli, Rehan and Vithu.
You are the bests!

My very first car on lease and Balli along with the rest of the Honda staff was not only very accommodating but also made sure everything was explained at great length to ensure I had all questions or concerns addressed prior to moving forward with the deal. I highly recommend anyone looking for their vehicle to come to this dealership as their quality and price simply cannot be beat.

I had a great experience with purchasing my newest car! Thanks John Haralambakos for being amazing! Since I hadn’t changed my car for over a decade I was a bit hesitant with looking for a new car and didn’t want to be pushed into something I might not want. John was very helpful and shared information about different features that helped me narrow my search. I appreciate him for helping get what I was looking for. Thanks for answering all my questions! John was never pushy but gave me time to think it through. I would highly recommend John! I love my new car and feel at ease knowing that I got it from a dealership that is always welcoming to their customers. I can’t say enough thanks to John for making this purchase seem seamless and easier than I thought. I know I’ll be recommending John and Classic Honda to anyone looking for a new vehicle!
Many thanks, Erica S

After a long research I decide to Purchase my First car (Honda Civic EX 2019) from Classic Honda mainly because the sales person agreed to match the deal which was offered by another dealership which is three hours drive from my home. Honestly, I’ve had the worst experience of my life from Classic Honda and its staff. They insulted and humiliated me.
As per the verbal agreement and text message confirmation with Sales Person, I visited the Branch on 11/15/2018 and was asked to pay a refundable deposit of $500. After paying the deposit I was asked me to meet the Finance manager Malek Chourbagi to proceed with credit application. Mr: Chourbagi explained about the extended warranty and other paid options which I was not interested. Without giving me the time to think, Finance manager asked me to sign the Purchase agreement. When I asked him if I can sign those papers later, he insisted me to sign it stating that he will initiate the credit application process and that I can change / remove the extended warranty and other paid options the next day if I am not interested. After reaching home and going though the Purchase agreement I realized that he added a 7 years of extended warranty and rustproof coating and something else which I am still am not sure of and the bi-weekly was way ahead of the promised amount and that I also have to pay a down payment of 3500. Sent an email immediately to the finance manager requesting him not to proceed with the credit application process since the price he provided is not the same as agreed by the Sales person Sunil. I was informed that as per deal I signed my down payment is $3500. I was shocked and requested the sales person to refund the deposit. He advised me to meet his Sales Manager Tan Tran the next day.
Mr. Tran who is the most unprofessional and impolite person I’ve met in my life. He made me feel as if I was there asking him for the car for free. When I explained the situation and told him that I never agreed for the extended warranty, Mr. Tran replied “Did the Finance manager had a Gun pointed to your head or did he hold your hands and made you sign? ” Manager Tan insisted that I had to either choose the deal with down payment of $3500 or I can walk away but the deposit will not be refunded and I have to pay other cost for them to cancel the process.
I have owned cars before and been to other dealership where they had the treated me with respect. I do not expect anyone to treat me like king but I deserve some respect. Mr. Tran did not even had the courtesy to apologize for all the troubles even after I agreed to go with the deal. He should have made the situation much lighter if he had treated me with some respect and talked to me politely. Mr. Tran was rude and sarcastic and threatened me of legal actions if I don’t agree to their Scam. They Scam customer and later force to proceed with the deal to avoid legal actions. I expected my first car purchase experience to be a pleasant and enjoyable one but they made it the worst that I could ever imagine. I never expected such a horrifying experience from Honda employees and that too from a Managerial Level Employee. When I told them that I will move with legal actions for this scam and after the sales person explained the deal he agreed on multiple times, Manager Tan Tran had to remove the extended warranty and reduced the bi – weekly payment but I still had to pay a down payment of $1000. I was left with no other options other than accept it to save the deposit amount. For all those who still decide to purchase from Classic Honda, here are few advice
1. If you agree on a deal, ALWAYS get that on Paper (signed) before you walk into this dealership
2. DO NOT sign the agreement unless you see exactly what they agreed– If you see a mistake and if they promise to make the corrections/changes that’s a Trap – DO NOT sign it unless and until they correct it
3. Avoid dealing with Finance Manager Malek Chourbagi & Sales Manager Tan Tran if you expect you to be treated with some respect

As a first time car buyer I had an amazing experience purchasing my 2019 Honda Civic. I was helped by a sales representative by the name of Jordan Pizzorusso, who made the whole experience easy and fun. He was very informative, knowledge, and friendly. I got a good price on the car and a priceless car buying experience.

Went to did an oil change my appointment was 12: 30pm.guy took the car in I did the paperwork with the sale adviser she said it'll take an hour so after an hour I went to her ask her if it's done she said no, I went back in the waiting area I waited for another half hour I went back to she said no it's not done when the car was actually done 45 minutes ago so she literally made me waited an extra hour for nothing.

Wanted to purchase the new TypeR but got told by one of the employees it's all sold out I was disappointed as he said the wait was over 2years. Went in for a oil change and saw a red one on sale and a white one.

Absolutely terrible experience! I cannot believe that I am writing it but it is what we got. I have never expected anything like that from Honda. And I do not even know where to start.

1. We came for our first maintenance appointment on a new car - oil change and tire rotation. Such service usually takes less than an hour to perform, no more than two hours on a very busy day. When we arrived to the service we were informed that it will take 4-5 HOURS to do, which is ridiculous! We had several plans and meetings for the day, so we requested a rental car as a replacement since it will take them that long and we were not notified about that ahead of time. It is common practice. The representative declined our request and offered us to use free shuttle. As a result, we had to pay Uber half of the day for attending meetings that we had. However, almost 4 hours later we got a call that our car has to stay in service till NEXT DAY! And after that we were offered to get a car that we REQUESTED RIGHT AWAY. 2 MORE hours later we finally got a replacement for our car. As a result, we were more than an hour late for important meeting. Not only we lost money commuting we also got problems with our schedule and a lot of stress because of that.
2.24 hours later we finally got our car back. Only oil change and tire rotation was done. IT TOOK THEM 24 HOURS TO CHANGE OIL AND ROTATE TIRES! Unbelievable.
3. When we scheduled an appointment for the service we were informed that our car is on the list for recall of a unit by manufacturer. So we scheduled this service as well. However, when we arrived for the service the representative DECLINED EVEN TO DO A DIAGNOSTIC OF THE UNIT THAT WAS RECALLED BY MANUFACTURER. She continued to decline it even after learning from us that our car has one of four issues that should lead to replacement of the unit. We had to speak to three different people before we finally got an approval for diagnostic. As a result, it took us a lot of time just to be approved to get simple diagnostic not even replacement of the unit that we were scheduled for.
4. Of course, the diagnostic showed that our unit that was recalled by manufacturer has to be replaced. However, WE HAD TO FIGHT FOR GETTING EVEN DIAGNOSTIC for that. If we did not insist that much our unit would not be checked at all and the problem will persist. Absolutely unprofessional.
5. In order to get our unit replaced we had to book an appointment for that 48 hours in advance. It is reasonable, no questions here. We made our appointment THREE WEEKS IN ADVANCE and THEY DID NOT MAKE THE CHANGE because they did not have the detail in stock. We were casually informed that now WE HAVE TO BOOK ANOTHER APPOINTMENT when the detail will arrive. Again, it is just frustrating and ridiculous. And this additional appointment COULD NOT BE BOOKED IN ADVANCE - WE HAVE TO CALL THEM BY OURSELVES and ask if we can come or not.
6. We scheduled our appointment several weeks in advance. We got several reminders about the appointment via emails. However, when we arrived for the service the representative was not able to find our appointment in their system and we had to explain over and over again who we are and what we need.
7. Complimentary car wash was not done. Moreover, all our documents and other stuff in glove compartment were dirty because mechanic took wheel lock from there with dirty hands. We offered to find the lock by ourselves but they declined to let us do it because they have already took our car a block away.

To the Service Manager at Classic Honda,

Good morning
I was wondering why my car was washed yesterday after my service in this weather this morning my car door couldn’t open cause my door was frozen I asked one of the drive Thur worker their respond was ask the manager
A. Brown

This review is based solely on experience with the service department. On the plus side, the waiting area is modern and well-appointed. On the down side, dont be fooled into thinking you have an appointment with someone to look at your car. If anything (?) you have an appointment to repeat to their intake agent everything you already said over the phone when booking the appointment. The relationship between the time of your 'appointment' and the time someone starts working on your car is tenuous or non-existent, so dont make the mistake of thinking your 8: 00 oil change will be done by 9: 00, or even noon. Long story short, dont plan to wait for your car and dont expect to use the car before close of business.

5 stars for sure.
Purchased my new civic from here. Had an overall great experience and special mention to Mr. Krish from sales, who was so helpful throughout my purchasing process.

Everyone is friendly in both my experiences going there.i personally witnessed 4 employees go above & beyond their job to make sure their customers were well taken care of! I would 110% reccomend checking it out for your first choice!

One off my friend was looking to buy a 7 seat car, and Vivek was very helpful to provide right guidance and successions, he is knowledgeable and always meet your need no matter what you are locking for or what is your budget he will provide you best deal.

Bunch of scam artists in their service department. Charged us 220 for brake servicing. Two weeks later we hear some crazy loud screeching coming from my tire area, turnsout our brake pads and rotors were done which they failed to mention. Went to my family mechanic who told us there was no way any one had serviced our brakes. Crooks.

The kicker - before going to family mechanic we went back to the dealership to get the sound checked out.they were going to charge 1300 for the same job (2 pad 2 rotors changed) my mechanic did for 300.