16 November 2023 14:08
After being told NO by the airline, I gave Click 2 Refund a try. It took a few months, but we received full compensation. Thank you!
07 November 2023 8:02
After a couple of months struggling with my 5-hour-delayed Wizz Air (they even rejected me once when I made a complaint by myself.), Kevin at C2R successfully informed me of my rightful amount of compensation. I am very delighted and would like to recommend this wonderful company to the people who are struggling.
26 October 2023 10:27
My wife and I made a claim against Wizz due to a 4+ hour delay. A few months we received the funds in our accounts as promised. Excellent service thank you Click2 Refund!
22 October 2023 18:56
I experienced more than 15 hours delay on my flight and thanks to Click2refund I got a compensation. I truly recommend this firm.
20 October 2023 22:07
MEFIEZ VOUS DES FAUX AVIS DE BOTS.
J'ai fait une demande de remboursement de mon vol avec Air Malta-Paris sur leur site Web, quelques jours après, j'ai fait une autre demande de remboursement avec Click 2 Refund, ma demande a été acceptée par Air Malta et la demande de Click 2 Refund a été rejetée car ils ont traité ma demande en 1 er.
Click 2 Refund me demande quand même de leur payer 28% du montant du remboursement même s'ils ne m'ont pas aidé et que leur demande a été rejetée par Air Malta.
Conseil: méfiez vous d'eux, ils mettent des conditions subtiles dans leurs contrat qui vous font payer dans le cas où vous obtenez un remboursement avec d'autres services, essayez de récupérer votre argent par vous-même avec une simple demande sur le site de la compagnie aérienne avant d'utiliser le service de Click 2 Refund, ce n'est pas si difficile.
Et bien sûr, ils ne recevront pas un euro de ma part.
03 September 2023 10:51
Useless company.
I have used them to claim wizz air flight delayed 24 hours. They made me sign all certificates, I did of course. In two days they asked me to do the same thing. I provided all tickets, everything needed but they did nothing. No compensation, no updates. When you e mail them, they don’t even know what you are on about.
27 August 2023 21:01
Glad I sought help from Click 2 Refund. I didn’t think I’ll ever get compensated because the airline turned me down when I directed to them. With Click 2 Refund it was a success!
14 May 2023 3:49
Absolutely fantastic! Had been trying for months to get compensated for a truly horrible experience and got nowhere! These guys sorted it for me with no fuss at all! Thank you!
04 May 2023 11:16
I have to appreciate the work done by Click2Refund, it was easy to apply and faster than what I was expecting to receive back my due money. Very recommended!
02 May 2023 15:23
More then happy and satisfied with the service.
Everything went very smooth and fast.
We got our refund within less then 2 months.
23 April 2023 23:46
Unexpected surprised me. Great job guys. My claim to Lot been declined by aircimpany. Click2Refund helped me to win case. Thanks a lot and recommend to everyone.
18 April 2023 5:05
Perfect company, really helping in getting reimbursement from airlines in case of delay/ cancel flights. Many thanks for help and kind cooperation!
26 March 2023 22:43
Very good service. I appreciate how responsive and practical the team was during the application process which was quite easy.
26 March 2023 11:54
Click 2 Refund managed to receive my compensation money without any complications that another well known refund company had earlier claimed wouldn't be possible. Recommend 100%
25 March 2023 10:04
I applied on Click2Refund and after 4 months I got my compensation, I definitely recommend to apply to click2refund if you have any problems with airlines, it is easy to apply and service is very good, I have flight delay with Lufthansa, I wrote many times to them but they didn't answer, thanks to click2refund I've got my money back.
12 March 2023 11:09
Well well well, wasn't expecting anything!
Against all odds received compensation

Only after 4 months. Didn't email them, just let them do their job.
Big W so far:)

Thank you
02 March 2023 5:13
I highly recommend Click 2 Refund for anyone in need of flight compensation. Their service and communication were top-notch, and they helped me receive the well-deserved compensation I was entitled to. Effortless and professional, I couldn't have asked for a better experience.
16 February 2023 6:39
I was skeptic at the beginning but everything went smooth. After 4 months they managed to get the refund. 5 stars!
16 January 2023 7:51
Kate took on my case, she was very professional and efficient, and I received my compensation sooner than expected. Click 2 refund was recommended to me by a colleague, and I can now recommend it to anyone looking for such company.
25 December 2022 17:08
Click 2 Refund Inc is a serious and reliable company. Isaac was straightforward and friendly.
In my case, it took about 6months to get my refund from an airliner.
I would warmly recommend using their services!
17 December 2022 7:26
Click2Refund exceeded my expectations. I remember I was staying on the floor in the airport after having my flight canceled, trying to fill up every document they asked me so they can succesfully represent my case and now I received good news after ONLY 2 weeks. I didn't expect they would solve it that fast but it only took 2 weeks until I received my compensation back. And they made it! For that, all I can do is thank the team and for sure I'd recommend them if you ever experience delays, cancellations with your airlaines. These guys really put their actions where their mouths are. Highly recommended!
22 June 2022 4:57
Highly recommended! I submitted a claim due to a flight delay and the process was very fast and simple. Graham was very responsive and professional. The claim has been settled within 3 months and after 1day from the compensation confirmation, I had the refund in my bank account. Thanks for your support.
30 May 2022 17:41
I have found Click2refund online and submitted the flight delay cases this year. I highly recommend their service for the professionalism, great communication at all times! Wonderful service.
15 May 2022 21:30
I almost forgot it when I received email from Click2refund after almost 1 year that I have won my case and will receive a compensation of 600 Euros. I can comfortably say now that Click2refund is trust worthy and reliable. Special thanks to Simon, who continued to support this refund and kept it alive. Today I received my refund in my account. Thanks again!
09 March 2022 9:27
I had a really nice experience with Click 2 Refund, always fast responses and very committed to the job!:)
03 March 2022 17:34
I filed a complaint with them on July 10 2021, they were nice and responsive to get all the documentation necessary. But since then more than 6 months have passed and I never heard from them again. Not one update on the case, not a reply to an email inquiring… if anything changes, If I do hear from them and actually get a refund I’ll be fair and change this review.
22 February 2022 12:22
Great customer support and of course totally worth it. I received my money one day after they told me they solved the issue. I got a 5 hour delay flying from Bogotá to Paris and received 460 euros in my bank accountfor it. This company managed the claim for me just after crossing a couple of mails. Moreover, I tried contacting the airline and they said they did not compensate for that situation, liars, they were just tryin to demotivate me from starting a process like the one I won with click to refund. Really happy user
28 December 2021 0:46
The service is so great, I'm very grateful for help! I've worked with Graham, he was very professional, everything was quick, clear. Everything what I asked for I received a fast respond. So 5 stars for sure, thank you!
29 October 2021 2:14
If you give them your case by looking robotic fake positive reviews, you will be disappointed. Don't ignore the negative feedback like I did. I appointed them in Feb 2020 to handle my case due to a flight delay due to a technical error. Initially the response was prompted and Simon confirmed that the claim is legitimate but after providing my document no update whatsoever. After several emails, they reply that our legal team is dealing with your case but never provide any kind of communication with the airline. Not recommend
31 August 2021 3:44
I've put in a claim to AirFrance through click2refund. Although there've been a glitch because of names, they came through for me in the end. Thank you so much.
11 August 2021 15:51
Click2Refund was a HUGE help in getting money I was rightfully owed by TAP Portugal. It took TAP over a year to refund it. In other words, had I not had the luck to work with Click2Refund, there's no way I could have remembered to stay on top of it and get the 600€. With Click2Refund, I sent my info in initially regarding the flight, they confirmed I had a right to the 600€ compensation, and they took care of the rest! I cannot recommend their services enough, ESPECIALLY if you're fighting TAP for this money (I've had other luck on my own with a 2-week turnaround with AeroMexico, but with TAP it was impossible).
12 August 2020 23:00
We had a great vacation in Europe last year except the return journey back home. We were told by Eurowings in last minute that our flight to Newark from Zurich has been cancelled and they re booked us on another flight through Frankfurt for next day. Unfortunately that flight also got delayed and we finally reached our destination 2 days after our supposed arrival time. I requested Lufthansa for refund of food, hotel and taxi expenses which they eventually paid but they refused compensation of €600 under (EC) 261/2004, saying these cancellation and delays were beyond their control. After exchanging emails for sometime and repeatedly requesting Lufthansa, I finally found this company “Click2Refund” and I couldn’t believe if it’s for real but after checking their reviews online, I decided to give it a try in January, 2020.

I was dealing with Simon and he was very professional and knew his job well. He guided me through the application process and assured me to sit tight for 3-4 months and I will get what belongs to me.

Then Covid-19 happened and I thought I won’t be getting anything this year because travel industry is in turmoil but to my surprise I got an email from Simon in May, 2020 that our first refund has been approved and sent the money to our account within 2 days. It’s hard to believe that there is a company like “Click2Refund” exists, Who have been honest with every thing they promised.

They are still fighting for our second refund for another flight delayed by Lufthansa in same journey and hopefully they will succeed in that as well.

A very professional company and highly recommended. Kudos to Simon!
08 August 2020 13:52
The company handled your case professional and reliably. Just like the name of the company, you do some clicks on your screen and you will receive your well deserved refund. Everything was so easy. Great company with a dedicated team.
06 August 2020 13:52
I am very glad we have contacted this company. It was a very straightforward process from the start - Simon answered all of our questions and was able to get full compensation for us.
02 August 2020 6:22
Helpful, courteous, and very efficient. Received the refund within 3 months of filing a complaint! Many thanks to the team for all the help and great work!
25 July 2020 14:42
Great Company, takes several months for cases to get settled but would highly recommend. Jamie Sullivan is a top class employee who was very helpful throughout the case.
10 July 2020 23:30
Great service. Click 2 refund was very convenient, faster than I expected. After refund from airlines I received amount in my bank account in a day.
08 July 2020 16:32
Great service by Simon and team from Click2Refund. Our flight from Amsterdam from Belgrade was delayed by four hours in July 2019. We opened a claim upon returning to Canada. Simon always kept in in the loop on where our claim sits. Today, we received a very nice refund due to our flight being late. Thank you again Simon. Great work!
24 June 2020 17:55
A lot of times handling claims yourself can be overwhelming and time consuming. Sacrificing 25% of compensation for a claim over 12 months seemed like a no brainer. Click2Refund was very helpful, courteous, and efficient. I received compensation within 4 months despite of COVID and everything shutting down. I would highly recommend this company. I have another pending claim with them and I am sure we will come out victorious as well.
Thank you!
17 June 2020 7:48
Well done, easy to use interface, quick responses. I've submitted to claims at the beginning of the month and already received my compensation for the first one.
01 June 2020 20:38
I had really a bad experience with Air India flight which was delayed by 21hrs frm UK to HYD Via Dubai and it was so exhausting and i had to miss my connecting flight and i wanted my money to be refunded for this delay, This is where i got yo know about CLICK 2 Refund INC, it was very simple, give your Flight tickets details CLICK 2 Refund will fight for the compensation and you will get the amount, I have spent 380 pounds for my Journey and in return in form of compensation CLICK 2 REFUND got me 374 Pounds back in my Account in just 6 months that's Awesomeeeeee. I cudnt believe that i have got my money back:) Thanks CLICK 2 REFUND INC you guys are Amazingggggggggggggg.
21 May 2020 11:11
This is really amazing service with high professional team! Thank you, Click2Refund! Gratefully to your team - I received the compensation from Air Serbia. During the whole time, your team keep me updated and everything was as it is described. Completely transperant and professionall! I recomend this company and if needed I will use you again in future! Good work
13 May 2020 18:48
Wasn't sure if this was legit but received a nice refund, quickly and with no hassle. Would use again and would recommend.
09 May 2020 6:05
This institution is very reliable and fast in ensuring that passengers who in one way the other needs assistance to claim/reimbursement from Airlines can rely on. My wife and I recently travelled with KLM and were delayed for more than 24hrs during our departure. I then contacted Click 2 for compensation from the airline and within 2 months they were able assist me of which I had my claims. I was overwhelmed when I received the claims within that short possible time.

Regards,
Ishmael
27 April 2020 3:41
The process was quick, easy, uncomplicated, and most of all successful.
I have claimed directly with the airline, but twice this claim has been denied.
Click2refund got me my money within weeks.
21 March 2020 5:35
They were amazing from the beginning, especially Jamie, the person that helped me with the claim, he was great. My situation was solved much faster then I expected. I totally recommend CLICK2REFUND.
01 February 2020 2:37
Click 2 Refund dealt with my delayed flight very well. And I appreciated how simple the process was for me they only required a few information from me to claim for compensations on my behalf. And after about 2 months I heard the good news from them. If you ever have a delayed flight I highly recommend using click 2 Refund as your mediator to claim for your compensation. Thanks for the great job.
15 January 2020 18:54
I've used their services two times now, and both times my case has been successful. Very professional and friendly at the same time. Would highly recommend
08 January 2020 0:16
Click2Refund is a Canadian company that provides outstanding services! We dealt with Simon who was very professional and timely in his communications. The whole claim and refund processes were seamless and we received our refund within the promised timeframe. Click2Refund has turned an unpleasant experience with an European airline into a fast compensation that helped us greatly. Highly recommended!
20 December 2019 20:19
Great company providing a very clever service - the process was clearly outlined and couldn’t have been easier. I endorse and highly recommend these guys.
01 December 2019 2:08
I'm 100% impressed with the service I've received from Click 2 Refund after a flight that was delayed almost 4 hours from Zurich to Calgary. The process was simple and the communication was clear. I'm especially impressed that this is a young Canadian company and they are providing such a valuable service. Top notch!
29 November 2019 6:15
Click2Refund is a great and easy service to use if you are delayed on any flight leaving Europe for more than three hours even if it is an American carrier. They handled all the filing and were great in keeping me informed of the status of my refund. I would definitely recommend them and give them 5 stars for the handling of my claim.
27 November 2019 22:33
Last year we had a bad experience we a flight from Norwegian airways. We reached out to the company for compensation and they argued that the flight got delayed because of exceptional circumstances - and as such we would not be eligible. We gave the case to click2refund. This was a lengthy process, but during all that time they kept us updated - and I'm so happy that we just received the money in our bank account!

I'm so happy that I just referred them another case with El Al airlines - which guess what - also argued that the delay was an exceptional circumstance. I trust Click2Refund to get the money we're entitled to! If you like me face uncooperative airlines like Norwegian and El Al - just let Click2Refund do their magic.
25 November 2019 13:04
I had one of the worst experiences coming back home from Europe. My flights were delayed, cancelled and had to stay the night in Germany. I shouted out a few tweets about the situation and all of the sudden I get a tweet back from Click2Refund. I watched the video, learned about the rules and filled out my info. A couple days later I was asked to provide some more data and feedback. The teams responsiveness was amazing. They were very clear and I was very patient. This all started in Aug and today Oct 8th, I received compensation from Click2Refund. I cant believe how easy it was and I never knew this Rule/Law in the EU existed. Thank you Click2Refund for educating me on my rights and for fighting to get me compensated for something that inconvenienced so many. Fantastic experience! THANK YOU!
15 November 2019 16:31
Excellent service! I had canceled the flight and rescheduled for 3 days later. I didn't think anything could be done about it! But I contacted them and just by giving them all the information, they took care of everything. And they got a very good compensation! Highly Recommended!
09 November 2019 17:21
I contacted Click 2 Refund about a delayed flight over 4 years ago. I had a copy of my flight itinerary. The process was easy to apply for. I received the compensation in about 3 months. My only suggestion, if it is even possible, would be to give some element of an update as the process is proceeding.
30 October 2019 2:51
Amazing result for my family! We had our flight from Scotland to Halifax cancelled at the last minute by Westjet. They put us on a flight 27 hours later, so we lost a whole day of our big trip to Canada (that was only 10 days long to start with) so losing a whole day felt really sore. We got over it and had a great time. A friend of a friend pointed me to C2R and after we got home I thought it was worth a shot, so I filled in the forms, which didn't take long, got immediate communication from Jamie and Simon and they went to work! Well, the result has been incredible! It all seemed a bit "too good to be true", I was very skeptical, but it really worked! We will now be having another trip back to Canada much sooner because of it! Thanks for providing this service and lets hope the airlines realize they can't mess with people like they do!
27 October 2019 12:36
I missed my connecting flight due to the airline delaying my first flight. Simon from Click to Refund was very professional and helpful by guiding me through the entire process. He acted on my behalf so that I as the customer didn’t have to deal with the airline at all. He was able to obtain successfully a refund for me. Thanks again to the the entire team!
12 September 2019 5:40
I could not be more happy with this incredible service. I wanted to make a claim against TAP (Air Portugal) and after some back and forth with them and a bunch of red tape I was getting a bit frustrated, especially since this was taking up quite a bit of my time. Click2Refund actually reached out to me when they noticed me tweeting to AIR Portugal asking why I couldn't make a claim using their online form (bugged website). After reviewing Click2Refund on Trust Pilot I thought hey, why not?

I would absolutely both recommend and use Click2Refund again. It's risk free since they guarantee "no win no pay" and it was entirely worth paying the 25% of the refund to just click a button, sign a few forms, and then sit back and relax. A couple months later I got an email from Simon with news the claim was successful, who was also very forthcoming and professional in all of our communication.

I wish more businesses operated the way this one does, the world would be a better and more efficient place for it.

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