COACH

I went tonight for exchange a bag, two ladies were super friendly, warm and helpful! Great customer service, will be back soon!

Walked in looking for the new fall collection. 4 workers standing around looking at me not a single one said a word to me. 1 other lady walked in about 5 mins later. “Ohh how are you today! So excited to help the white lady who looks like she has money” like u need 4 people for 1 lady.

I work in a formal dress store and impression is everything no matter what u greet everyone no matter how they look or dress. Whether they have a designer bag or not.