CoCo Fresh Tea & Juice

Love their bubble tea! The guy there was also very nice and explained their drinks so well. Love their QQ topping especially.

Terrible experience. I ordered 5 drinks and they ran out of trays but refused to give me a bag. I asked her how I was supposed to carry out the drinks without a bag or a tray and she told me to carry the drinks out one by one…. Is it the customers fault for the business to not be stocked with trays for customers to carry out their drinks? A business should be fully stocked for their customers and if they aren’t, they should have an alternative solution that is not to the cost of the customer especially if they are buying 5 Large drinks. Train your employees better.

I bought three cups of milk tea in this store on the evening of August 24. I usually buy milk tea in this store, so I can taste the wrong concentration of sugar and the bitter bottom of the tea. All are 50% sugar, two cups of jasmine taste very bitter, the original taste is very sweet, definitely not 50% sugar. I went back to the store hoping to do it again, because the bitter milk tea was bitter, sweet and uncomfortable. But the clerk didn't make it for me, so I could only add sugar to the bitter milk tea. It is hoped that the store can unify the quality of the drink. If my order is completely different from the final drink, I don't know why I need so many options.

Ordered the taro and chocolate milk tea with pearls.would definitely recommend if you like something sweet and simple!

Great spot for bubble tea. Super fast service. I love their Caramel milk tea with pearls. My girlfriend always tries the specials which change often. Love the small giveaways that they have as well. One of the best Coco spots in the area.

It's priced like other bubble tea establishments. Had the Taro bubble tea, and it tasted great.

I have always loved Coco bubble tea’s but from the past few months that I have always visit this coco location, it’s always very disappointing. They have CASH DISCRIMINATION meaning if you only have cash you’ll never get served. Whenever I order either Brown Sugar or QQ’s they never have it in stocks. Ordered Taro, tasted water down. Very Disappointing and Poor Management.

All the staffs are fast and friendly! I don’t know why but I find the milk tea from this exact location is creamier and more aromatic than other places, which makes me and my gf addicted *suspicious *

Great service, great boba balls. I've been going to this location almost every day the last 10 months and they have never dissapointed: D

Really bad service - I ordered a taro with milk on the menu and the staff made it to a taro milk tea. When I confronted her, she did not even apologize and refused to make me a new drink unless I pay again. She insisted I paid and agreed to the wrong order.
What a nightmare - a place with really bad services and does not value customers at all. Staff needs to be taught to have proper courtesy to human beings!

Quality of their tapioca isn't good. It was undercooked so when I got home, I microwaved them for 30s to get that soft, chewy texture. Even then, they didn't have much flavour and tasted like those 5-minute tapioca packages from the supermarket. Maybe their brown sugar pearls are better?

I literally go here everyday and i love the drinks in here. My go to order is pearl roasted milk tea which taste a bit lighter than the regular milk tea and it’s so good. When the store gets busy then you have to wait for a bit longer but when the store is not busy then it will be served quick in 5 mins (according to my personal experience). The staffs are also nice!

Fast service, but I ordered taro milk tea and I got just taro powder in water which was really diluted too.

I got the passion fruit and mango slush. I really like that I can have it made less sweet. Very tasty and fresh drink.

Generally more often than not, the drinks we get are made well.
We purchase 1-2 times 1 to 1.5 weeks.
However we typically purchase between 8-9: 30 pm and very frequently we arrive and they don’t have enough of the pearls or brown sugar pearls in stock during the last couple hours of operation before close. It appears once they run out they don’t make more.

Not sure why they choose to operate this way, but it is super frustrating when that’s a main add on.

This has happened to us several times in the last few weeks. You would expect that summer there is increased sales and volume so you would plan to prepare additional stock.

(To add, there are still many walk ins and online orders at this time of evening)

Able to order ahead with the app and it's always ready when I arrive. Even when they're busy, I can pick up my order quickly

Best franchise in Mississauga, the only problem is that the workers attitude could be better. When it first opened, the employees were pretty rude but now this place has a lot better employees. Also, even though the bubble tea is worth the wait, even thought the wait can be pretty long. Been here many times though!

Update Feb 6 2022:
Excellent service again. Flexible and redid my drink even though i made a mistake ordering. Appreciated it!

They work hard here, lots of orders. I ordered 3 drinks: roasted tea, strawberry latte and mango yakult. All great. Recommended

This is our go-to for bbt. The brown sugar pearl tea is great. Fast service. Parking can be busy in peak grocery shopping times though.

We ordered there many times but today was the worst expereience we have ever had. We ordered for pick up, got there 30 mins after. The order except was excepted about 5-10 mins after we have ordered. We got there, they were pretty busy which was understandable. We saw an order packed on the table which looks exactly what we've ordered. Asked one of the girls if that's our order, she checked and said no. We asked 5 mins later, she checked again and said nope. She also check with another girl there and then asked if we got the pickup sms we said nope. It turns out the second girl who's responsible forgot to sent the sms and the order on the table was in fact ours. So we waited an extra 10+ mins for our order that's already sitting there. No apologies from the girls. Suprisingly a very bad experience, since that location is usually pretty good. Never again after this at that location, we might still order from Coco but never ever from this location again. If anyone have similar experience please post here so everyone will know how bad they can be and avoid it at all cost or just order drinks from other places!

Terrible service. I ordered my order through the Coco app. I receive a text message saying my order is ready. So when I go to the store 2 mins later and showed them my order. The employee said "oh sorry we mixed it up, it is not ready yet".

But they don't bother to make it right away, instead they still make it for other people that aren't there yet to pick it up rather than fixing their mistake. So they make me wait another 10 mins in store while they make other people's orders.

Lastly, when it was 10 mins later, I got annoyed and asked "so it is ready yet? " And the guy said "oh sorry here it is". Even though I was the only person waiting in the store and he knew that but yet he didn't bother to call me to tell me when my order is ready.

So terrible on so many levels. #1 mixing up my order. #2 not making it right away to fix the mistake from #1. #3 they know I'm waiting in store (not outside) but don't call me to tell me when it was ready.

I know mistakes can happen, that's why you fix them but instead these people don't bother to fix their mistakes and instead make multiple levels of mistakes of terrible service. Never coming back again

Slow delivery. Could have been quicker.
Just to clarify- This was a personal pick-up by me for an order placed online.
We were waiting forever outside the location for confirmation.ation our order is ready to pickup.

For the first time I tried a non-milk tea today, Bubble gaga (passion fruit green tea) and it was yummy! I can finally understand why everyone gets this drink. Refreshing drink for warm days for sure. I got at 70% but I think it’d be perfect at 50%. I just don’t like the crunchy passion fruit seeds but you probably can’t opt them out.

My regular order is grass jelly milk tea or QQ taro fresh milk tea (both 70% sugar). QQ Taro fresh milk tea has puréed taro on the bottom and soft bouncy pearls made of sweet potato & taro. I thought the mix of mashed taro and milk tea would be weird but the taro is my favourite part! Note that the taro mash is not too sweet. (This drink is no longer available)

My preference for all Coco milk tea is at 70% sugar level, if you only like milk tea slightly sweet I’d suggest 50% or less. For the fruit teas I would suggest 50% especially if you have more than one sweet topping!

First visit to coco fresh tea & juice ever. I really enjoyed their milk tea with grass jelly. Probably the best grass jelly compared to other chain bbt shops!
Quick and friendly service. Definitely worth coming back to repeat the same order or try something new?

Got me a jasmine milk tea, half sweet and extra boba. You can actually taste the tea and the boba is yum. The service was good too.

Today I made a purchase and looks like they switched their cups to paper cups. Unfortunately there is a design flaw by the time I got home all my paper cuts deteriorated… all 3 cups leaked and spilled everywhere.

I was at the shopping center and wait to order at the small window, and they told me I need to wait until the customer at the other window to order first (because they have one machine for two windows), I stand there for five minutes and five stuff didn’t see me…I feel offended and probably discriminated…very bad experience and I would marks a nine star if possible.