College Square Medical Centre

I had a great experience as a walk in patient. The receptionist was super nice and didn't mind giving updates regarding wait time. Dr Dionne was also super nice, he took all my concerns seriously and ensured that he ordered all required tests to rule out any concerns.

Horrible, been waiting for a call from my doctor for my blood test results because they’re altered, they haven’t gotten the results, I went there on Monday, I called them today morning, afternoon and still they haven’t called LifeLabs for my results, they seem not to care about people at all, I guess the health system in this city is just a mess, embarrassing

Really great place, it’s the best clinic in the city’s west end
doctor and staff were amazing! Big thank you!

Hours posted on Google aren't accurate, check their website to verify. Had an issue actually getting in here, make sure to call in ASAP when they open to get a spot for the day, it was a pain to get in. That said, the wait when I showed up was very reasonable, and the doctor was wonderful. I would recommend him to anyone, he was very upfront, good at listening to me, and offered alternative ways to help he knew would be more effective than what I was asking for.

Update:
Receptionist is just awful, I won’t be coming back. I’ve been there multiple times and they keep changing their policies and it’s so inconsistent. Before I was told to call at open, now they insist you have to walk in only. I was asking about this and the way it was communicated was extremely condescending and rude.

I had a pleasant experience for my first time there. I appreciated the courtesy and kindness Keisha at the front desk showed to every patient that was there.

Rude staff-was not even acknowledged by receptionist. She did not even gesture toward the sign I failed to notice, telling people there are no more appointments for the day. Not really a walk-in, you need an appointment.

I called this morning to make an appointment for today as early as possible and the women on the phone basically told me it’s first come first serve, that they don’t take appointments. I’ve seen over 5 people walk in with appointments and 3 people make appointments for later that day…. I ended up waiting for 2h20mins to get in and out… stop giving out wrong information. To add to all of this the doctor I saw claimed that if she didn’t drive from Toronto this morning that no one would of been seen today… like excuse me?

This place is a joke. They say opening hours start at 9. People have been waiting since before 9am and at 10am the doors are still closed without any notice as to why. When did healthcare become best effort!
To make things even worse, they post a note just after 10am that they are not taking walk-ins. Thanks for making everyone wait one hour for nothing.

It's no longer walk-in if I need to make an appointment ahead of time and there's only 2 people in the waiting room.

Don't bother calling this clinic the receptionist is a real piece of work and was so beyond rude it truly is nasty when you have to be so rude and aggressive they close at 5pm but are fully be by 1pm that's twisted I've never seen loblaws that busy with a 4hrs wait apparently I just can't see it think you need a change of scenery lady at the front desk ‍️

Worst receptionist ever, terrible attitude no politeness whatsoever in her dictionary it seems, very rude and atrocious Inter personal communication skills.

I have been going to college square medical Center for many years. I find the front desk staff to be extremely helpful and accommodating. My medical needs are addressed quickly and efficiently. Dr Dion is an amazing physician, kind patient and thorough. I have Had the experience of dealing with 2 new female physicians. They are professional, through and knowledgeable.
Thank you for many years of great service
Sandra Street

Why do you claim to be open until 7pm but lock the door and don’t let anyone in at 5: 30pm? Don’t make the trip here unless you call and confirm they actually feel like taking someone.

A walk in clinic that refuses to accept walk in patients? If you do not want to accept walk ins do not call yourself a walk in clinic. And being told to call the next day to book a walk in appointment then being told the next day you are full 5 minutes after opening. How lazy are the stuff members here that they are refusing health care to anyone even trying to follow their weird make an appointment to walk in rules!

I just had a walk in appt booked and it was excellent. Waiting was 15 minutes and got the prescription I needed.