Conroy Optometric Centre

We have 2 teens with complex eye conditions. Dr. Sammak has been wonderful in helping us! Her knowledge of the latest eye research and technologies, her "out of the box" thinking, and above-and-beyond care helped stabilise our daughter's free-falling vision. Everyone in the office is truly lovely to work with too. Highly recommend!

The rudest receptionist. No empathy or basic manners. I called to book with my Optometrist and she told me that he left and was not sure where he went. Very short with me.
If you’re looking for Dr Haney he is at Downtown Eye Care. Apparently it’s a big secret, and the Conroy staff are not allowed to say where he went, in fear of losing patients.

I have been a patient for many many years. The service and their expertise is absolutely amazing. I have my trust and confidence in them and I will continue to be a patient for a very long time. Thank you so much for your care that you provide. I am so grateful for Conroy Optometric Centre - Dr. Campbell and Dr. Sammak as they are so knowledgeable. I highly recommend them.

Really appreciate this clinic and Dr Sammak, Who had me in on short notice after I got something in my eye. Was not too impressed with our hospital system when I went into emergency and I could barely see, they told me I had nothing in my eye. Dr Sammak gave me an emergency same day appointment and was able to remove four pieces of metal. Since then I have been fine. Can’t say how much I appreciate it. Thank you vey, very much!

I called today, March 27,2023 around 1pm to ask for my prescription to be review and explained to the receptionist my problem. Since I got my new lenses done, I am not able to focus with them, when I went back to the optician, he changed lenses to help with the bifocals, still not able to focus. So I decided to call your clinic back for a review of the prescription, but I was told I need to pay $75.00, again I asked the receptionist to talk to the Dr, but she insisted the Dr.will let me know till after seeing me if there will be a charge or not. I have been using glasses for over 40 years, so I know when something is not align. My issue is, your clinic is quick to tell me how much is going to cost me to review a Rx giving by you, and failing to look after my wellbeing. In all my years using glasses, when there has been an issue, problems were solve and there was not mention of any extra cost, just look at the optician, he changed the lenses at no extra charges. At the end it is not about the money, it's THE PRINCIPLE, not caring, if you don't like it "you are welcome to go somewhere else" as told by your receptionist, it was my first time going to your clinic, so I must say my family and I won't be going back, so please take us out of your list. Still using my old glasses which give me a better vision than the new Rx

I have seen both Dr. Nazli Sammak & Dr. Neil Haney at this location and would recommend either. For all of my visits the additional staff were friendly and the location is clean.

I went for my checkup with Dr Campbell and picked out new glasses with Jim. The service at Conroy is exceptional. Dr Campbell is thorough and takes the time to listens to my concerns. Jim is very good at what he does and helped me find the perfect glasses. I

I want to give a shout out to Jim for his great help in assisting me to find a pair of frames that fit my small face, would work with my significant prescription - including new progressives. I've been wearing glasses for almost 4 decades. Of the opticians I've seen, he has been the most concerned with getting it "right. " I really appreciated the service. I'm thrilled with my glasses! Thank you!

The first thing that impressed me was the staff interaction amongst themselves. There seemed to be a comadery and caring that was
impressive and then that was extended to the client. With astigmatism and faulty vision, it is not easy to get the correct prescription and even with adjustments, it often doesn't feel quite right. I am pleased to say that for the first time in over at least 15 years, I am able to read, look at my screen, thread a needle, use my phone and so much more with ease. No looking over my frames or taking them off for certain tasks. No more twisting my neck to see my screen properly. For the first time in a long time, I am incredibly comfortable with my eyesight. I am very grateful to Dr. Sammak for her knowledge and a prescription that has made my life so much better. I am equally grateful to Jim who reassured me about the thickness of my lenses and the frames. He patiently worked with me to find the right pair and fit. The staff was incredible and I am so pleased with the service.

The staff is knowledgeable, caring, and friendly. Will definitely recommend them to family and friends.