23 January 2024 15:31
Place where you can carry out various procedures related to documentation in Mexico.
The address is well located in the center of Toronto at number 11 King st, floor 3. Attached are photographs showing very useful information.
06 January 2024 22:43
Excellent service. The staff is very attentive and super friendly. The entire passport renewal procedure was very fast and efficient.
02 January 2024 6:12
Horrible service I call the how many tines they never answered and I went without appointment and they don't want to attend me
07 November 2023 17:43
Everyone is always very friendly.
And they have supported me in the procedures, keeping everything in order.
25 October 2023 10:06
I live two hours return from the Toronto Consolate.
I drove seven hours return to Leamington. Enough said.
The web site needs a serious overhaul. This is not the Toronto Consulates fault but the disastrous web site requires attention and replies from the Consolate.
09 September 2023 13:43
My worst experience in Canada was held by the Mexican Government. They ask for no sense requirements to get essential documents, like birth certificates. It's true that they never answer the phones or reply on time
08 August 2023 18:26
This is the worst place ever, even worse than doing things in Mexico, there’s three girls that run the show who are useless, they greet you with a fart face, plus they’re ugly. I’m pissed at them, they should be fired for the bad quality service they “offer”
30 December 2022 1:50
Hy can i travel whith canada travel refuges pasaport to mexico visit need visa 10 days holiday
thank you very much oyage
19 November 2022 12:21
Very difficult obtain any information and schedule appointment. Put simple, they don't care
10 October 2022 17:32
Excellent!
The Staff Very friendly and helpful
everything went smoothly
Thank you for the amazing service
13 September 2022 9:57
My fiance, who is a Mexican citizen, was told they could not renew their id or passport at the Toronto location and would have to go to Ottawa. This was by two different agents on the phone in both english and spanish. The website did not make this clear either. $500 later at Ottawa she is told that she could have done this all in Toronto. Both agents wasted her time and money.

Fix your website and train the people on the phones better.
18 December 2021 17:40
There is no one to pickup the phone. All there is basic auto switchboard repeating over and over the same.
03 October 2021 17:13
Responded to all of my emails and calls in a timely manner.really appreciate them actually returning my calls!
30 July 2021 1:02
I had some difficulties booking appointments to renew my passport and INE through the Mexitel system. I was able to get in contact with Citlalli Ríos and she was able to help me out with the process of booking my appointments.
It is important to note that the Mexitel portal is an organization entirely separate from the consulate. Once you have your appointments and you are in the consulate they are very accommodating and helpful as long as you have the proper documents required. If you do not have your proper documents you will have a hard time, which is fair. Do your homework before you show up and things will go smoother.
25 July 2021 10:43
I have been trying for weeks to make an appointment at this location. Does anyone knows if I am able to fly to Mexico with expired passport and get it done over there? The system in this embassy is the worse. Good luck to all.
05 July 2021 17:18
HORRIBLE service, working hours are a joke. Nadie contesta el teléfono, si vas todo el personal es incompetente y son prepotentes.good luck to whoever needs to get something done.
12 June 2021 22:03
Do you need a passport urgently? This is not the right place, it seems that they use sophisticated methods of planning and printing (perhaps stone and chisel). No way to get an appointment in less than three months. Really Bad.
16 March 2021 3:44
It seems impossible to get an appointment. There are never any available when I check! And when you call on the phone they just check the same mexitel website and tell you there are no appointments available. Is this a covid thing? I have been trying to get an appointment since June. (I dont try everyday, but I have tried many times).

EDIT! Changed from 1 star to 4. Once you get the appointment, everything works very well, very professional and on time. I received an email with a list of requirements for what I needed to do and everything went perfectly.everyone I interacted with was polite and professional. It turns out there IS a trick to getting an appointment. Appointments are released 3 weeks at a time in the evening of the last day of the previous batch of appointments. If you use the mexitel website at that time, you are likely to get one, but they do run out quickly.

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