Country Hills Dentistry

Transferred from another dentist for a bit of a shorter drive and glad I did, everyone is always friendly and helpful and Dr. Sharkas is the only Dentist I've trusted enough to do a filling without freezing. No complaints, highly recommended.

Been going here for 3/4 years since I moved to the area. They’ve been nothing but great to go too. I feel they do good work, very kind and professional. Too date I haven’t had an issues with them and I would recommend them to anyone in the area.

I have been going to Country Hills Dentistry for over 25 years and absolutely love all of the staff and dentists, both old and new. Dr. Sharkas is the main dentist I have my dental work done by currently, and he is so kind, funny, professional and very good at what he does.

I always leave the office laughing, smiling, and with zero discomfort or pain from any dental work. Cleanings are done so thoroughly by the dental hygienists (whom I also love chatting to - hi ladies!) and my teeth feel brand new by the end!

The lovely ladies at the front desk have watched me grow up at this facility since I was a child, we have shared so many memories over the years and it is a pleasure seeing them. They process our insurance/paperwork so quickly and truly make the experience and process easy.

I continue to recommend Country Hills Dentistry to family and friends, as I truly believe they are the BEST!

I had a very good experience from beginning to end. I required an emergency tooth appointment. As a new patient the girls were very delightful and helpful. Had my tooth extracted a week later and I will continue with my appointments with doctor Sharkas.

There's a lot to digest here: I came in for a cleaning and x-rays on which I was not in the chair until after 9: 05am, and was done at 9: 50am. They billed my insurance for: 7.5 min polish, 30 min scaling, x-rays, plus an extra 15 min scaling I was unaware of. The hygienist also had her machine malfunction during the cleaning too which took over 5 mins to sort out with another hygienist. So I believe their timing was off slightly. According to the hygienist the dentist was busy and couldn't see me at the end. I was told by her the office would call if there's any cavities. Three weeks go by no phone call, all of sudden I get a text for a May 15th 4pm appointment. Upon calling I was told it was for a filling, one in which I was not aware of nor booked myself, so I was told I would be called back in regards to these issues. Which I was the following day by the owner. (Spoiler there never was a cavity confirmed by a second opinion)

After speaking with the owner the explanation I was given was that the hygienist is a temporary hygienist from an agency to cover for an employee that had left recently to another practice due to her living situation. The owner Derek then explained that this doesn't reflect on the office as a whole as she is not employed by them. He then offered me a free whitening which I ended up declining due to the fact I live in Etobicoke and it is not something I need or want.

At the end of everything I feel like the decision to not ask your client if they want a temporary hygienist to clean their teeth was a poor business decision, also the fact that they even hired one instead of rescheduling was as well. It also leaves me concerned as to why the Dentist (owner) himself did not make a point in giving me an exam and making sure the temporary employee met their standards - which I never really got a direct answer for as it's his direct responsibility.

Update:
I went to another dentist to have a proper diagnosis. A place in Oakville. Guess what? No cavities! These guys were prepared to drill into my mouth without even physically checking my teeth by a doctor. The worst part is they keep calling me begging me to update my review. They are lucky I don't report the for suspected insurance fraud.

Update 2 July 20th:

I received an email today from these clowns saying that i received the payment for the claim they submitted to my insurance and that I owe them for the entirety of the cleaning. I can assure you i have not and I have the records showing the claim was paid. To them. These guys are something else. 1.) Billed insurance for services I did not get. 2.) Did not see an actual dentist. 3.) Booked an appointment for a cavity I was not told about. 4.) Went to another dentist for x-ray reviews and an exam and was told there are no cavities. 5.) Told the claim was not paid and I received payment when I have the records showing the exact opposite.

If you want a nightmare for a simple cleaning use this dentistry. I am considering legal action at this point as I have phone recordings of their claims of cavities and have pulled my health records from new dentisry claiming the exact opposite.

Country Hills Dental has such kind and friendly staff. We have felt welcome and comfortable since we started coming here! Thank you!

Country Hills Dentistry has amazing staff. The front desk is always helpful with booking my appointments and Gen always makes me feel comfortable during my cleanings.

Best dentistry I've had so far. Clean, nicest people, always reminding me ahead of my appointment. Dr. Tarek always treats me nicely.

I have been going to Country Hills Dentistry for many years and the staff are always friendly, helpful, knowledgeable and very accommodating.

The front disk is great welcoming people, but i went to dr tarek for normal filling he did the filling but something went wrong the tooth was hurting more than before, I took another appointment he looked at it and he replaced the filling and still the same and got worse i went back to him after 3 days he transferred me to another clinic in Guelph they ask 3200$ for root canal treatment plan i don’t know why he transferred me there and why he didn’t tells me from the beginning, although he have all my x ray
One more thing in my last visit I canceled all my daughter and my wife future appointments 4 months ago and still keep sending as mail and text and calls for the appointment STOP harassing us!

My new crown is fantastic, Dr Sharkas did a great job. He and His assistant Jill work so efficiently together. I would recommend them for anyone’s dental treatment. Thank you to all of the great staff as well.

I was lucky enough to be referred to Dr. Sharkas, I had cosmetic work done by him, he completely changed my smile.
My friends say I should have done it ten years ago and now I look ten years younger. My friends tell me I now have a movie star smile, it is a very nice compliment.
Thank you Dr. Sharkas and your team, you are all very kind and friendly. You really changed my life with this beautiful smile.

The staff were very helpful and treated me well. I am switching from my current dentist to this practice

I hadn’t been to the dentist in years and my teeth were very sensitive and I was in a lot of pain. Country Hills Dentistry treated me so nice, was incredibly gentle because they new my pain, they did everything they could to make sure they were doing the proper treatment or procedures and to make sure I was comfortable! I missed my appointment and they called me to reschedule and made sure I felt that it was okay! %100 recommend!

Just love going to them. Been here for a lot of years, never had a bad experience.and love my Mary.love seeing her smile when I enter.

I've been going to Country Hills Dentistry for almost 44 years because of the friendly and knowledgeable staff and today was no different. Keep it up!

I have had some tooth issues requiring major surgery and other extensive procedures. Dr. Shark's and his assistant Jill have been so reassuring to me. They work so well as a team. I'll never go anywhere else. My sister and her entire family see Dr. Shark's too. He is our family dentist and we are so very thankful for his skill and expertise and his overall kindness. Thank you Dr. Sharkas and Jill.

As always, since 1989, the experience yesterday was excellent. Staff are friendly and engaging and the services are provided at the highest professional standard. While we miss Dr. Johnston since his recent retirement, my spouse and I are thrilled with the manner and focus with which the incoming Dr. Sharkas has approached our needs including bridge work, implants as well as dentures.

Thank you.

We look forward to continue to rely on this dentistry to meet our varied needs going forward.

My 3 year old son was having a hard time. They hygienist was amazing. Didn't give up on him. He had his teeth cleaning done while laying in my arms

All the staff are competent, courteous & friendly. Thank you for always treating me with kindness.
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