Countrywide Homes Ltd

Top notch builders with beautifully designed homes which are made with high quality standards. The post-move-in communication with their team, led by the incredibly responsive Ashely, has been nothing short of phenomenal. The builders' unwavering commitment to customer satisfaction shines through, and we are more than impressed. In our book, it's a solid 10/10. Without a doubt, we highly recommend choosing this builder for your next home purchase.

The customer service at Country wide is excellent. The lady who assisted us was very helpful and eager to help us. Great experience and would recommend to other potential home buyers

CountryWide Homes has done excellent workmanship on our new home in Kleinburg, Ontario. After sales service was also very professional, albeit a bit slow, mostly due to the supply chain issues after Covid. Ashley Bustamante, our after sales service rep, put in an excellent effort in ensuring after sales remedial work was carried out on a timely basis and responded promptly to our calls.

We purchased a new home from Countrywide Homes in 2022. We have absolutely no complaints about anything - from the ease of closing to the few little things that had to be addressed after closing: all of our small concerns were addressed quickly and taken care of in a timely manner. Ashley, our go to person at Countrywide was wonderful to work with, quick to respond and always with a solution and a smile. We’ve are extremely happy with the exceptional quality of our new home and would recommend a Countrywide home to friends and family.

I am so disappointed, I should have listened to the poor reviews. Before I purchased a home with countrywide the customer service was wonderful. My calls were returned and I could reach a human. After I purchased the home and signed all the contracts I cannot reach anyone, my calls not returned. So unprofessional. They just want your money. Avoid this builder. I have purchased with treasure hill and matthamy and service was good from beginning to end. This is SO disappointing.

I bought a new house from Countrywide and the closing was on April 30,2020 during the peak of pandemic.
There were a lot of issues that needed to be fixed. I heard Countrywide had a lot of issues with its trade people (sub-contractors) on this site and that's the reason for the quality issues.
I was initially very unhappy with seeing all the issues right after moving in. I had to spend a lot of time with them as well to coordinate the work to fix everything specially during the pandemic.
As of yesterday they completed the last item. Even Though I was initially unhappy, I slowly started to understand the reality in building homes and the difficulty in managing the whole project, especially using third party trade people.
What I am very happy about at the end is that Countrywide attended and fixed every single item I reported without any hesitation. Angie was simply great in following up on every single item.
Now with all the experience I had with them in the last three years, I will definitely buy again from Countrywide because I believe I can fully trust them that they will work with us to complete/fix every single item/issue and that's all that matters to me.

We would like to thank Nadia and George from Countrywide Homes for their excellent post-closing services. As our customer service representative, Nadia always responds to our request in a timely manner to ensure that the issue get addressed properly. As a supporting technician, George did a great job on fixing issues on PDI or 30-Day Form. We are very impressed with his professionalism and attention to details and are very happy with all work he has done for us. In summary, Countrywide is a great builder that can be trusted!

Great customer service. Very responsive and knowledgeable customer service team. Had many issue at PDI but closed all issues promptly. Excellent customer service experience.