Best Credit Union in Ontario reviews

I was first introduced to Sharan Y, 2 year ago.
She has been a real human touch to my banking experience at OCCU.

I will never deal with this bank. Horrible communication. Unprofessional! Took hours and days to get a response. Crystal and the general manager Aimee need to learn a few things on how to get work done! I don’t care if you have a day off. Do your due...

I want to take this time to pay special recognition to the staff at Pace Credit Union at the East Mall Branch. I have been a member for over 23 years since starting with All Trans Credit Union. My current experience has been nothing short of AMAZING...

You would expect a small credit union to have good customer service but they can’t even get someone to answer the phone. Expect to have no one answer the phone when you call due to “high covid volume” 2 years after covid has ended. Do not recommend.

I can’t recall her name but the teller was very kind. Would go there just to talk to her.

This is my favourite branch ever. The staff are super friendly and very helpful. I'm always greeted when I enter. The location is very convenient especially if you're taking TTC, it's right at the college station.

Will be closing my account. What happened to first ontario? Call center never answers the phone or doesnt work half the time, opening a mortgage with them was the worst experience and paying the mortgage off was even worse as they greedily squeezed...

Fabulous service! I never have to wait to get a 'Hello'. Always a warm and friendly welcome. The staff really cares about customer service.

The Credit Union has switched providers several times. We have been customers for 30+ years. Since switching to Alterna, there have been nothing but problems! They sent us our cards, with several printed out documents and instructions. Unfortunately...

YNCU in Cambridge is by far the best to deal with. We worked with Nancy and she was amazing. From start to finish she made the transactions smooth. Highly recommend!

We moved from a big bank to Mainstreet Credit Union about four years ago and have received excellent service, above and beyond our expectations. Everytime we have an interaction with anyone from Teller to Manager to Loans Officer we are listened to and...

I opened a new account with main street and they made everything so easy. I did everything remotely and was still given great advice on saving for my future goals.

This is a great credit union. They go above and beyond for me. Karen is the most amazing employee and is an all around wonderful person. Her kindness definitely won’t go unnoticed. Thank you Karen.

Not one of their better branches. Not open enough hours, closed on weekends, difficult to go to if you have a regular job and takes forever to get an appointment instead.

Staff is always courteous and helpful. I prefer a credit union over a bank.

Nice staff, banking with them many years. I wish their working hours were longer!

Terrible customer service experiences that will leave you speechless! I wish I could choose 0 star for them: ( My GLBOX stopped working a couple of weeks ago and I'm getting Unexpected Error message with two phone numbers to call. I'm calling both...

Always a friendly smile and quick service. The handicap ramp far from the entrance.

Nisha is an A-MAZ-ING mortgage advisor.
I'm so grateful that she was on our side while purchasing our first place.