Credit Valley Hospital Emergency Room

Waiting for 7+ hours to get treatment for not being able to breathe. The nurses were literate enough to know that humans can survive without breathing. No help at all. There were 7 patients before us and 7 hours later there were still 2 patients. Doctors not visible. One of them just roams around using his phone. They take 7 hours to see 5 patients and the meeting is just 5 minutes max.

If you want your loved ones to suffer and die becuase of pain or something else, highly recommend swiping your health card here and make them money from your tax.

My 89yr old frail mother passed away in bay A3 of the emergency department of CVH at approximately 10: 45pm on Mon Jan 9 after being rushed from her assisted living home. (Unfortunately, my well laid out plans to have her pass at home with the help of a palliative care team that had been arranged failed us.) The ER physician (female) on duty was absolutely lovely and amazing. Very compassionate and caring. However, there was a nurse who appeared to be a charge RN (based on hearing her rudely barking orders to the poor younger RNs) who barged into the bay, and totally ignorant to the fact that I was holding my mom’s hand and in prayer over her, stupidly asked me “So what’s her condition and who are you? ” I said “Please go speak to the doctor. ” She then yelled out “GO TO THE LIGHT MAAM! ” and marched out. I was absolutely appalled and simply cannot believe that any healthcare provider would be so incredibly stupid. That’s all you can call this inappropriate behaviour - stupid! I would truly like this RN, who was wearing blue scrubs, is taller in stature, not a spring chicken with brown/blonde highlighted hair and glasses to consider your behaviour and ask you whether you would have appreciated having your last moments with your mother interrupted by a bully with no sense. You have created a legacy for me to remember for the rest of my life your face and message to my mom, moments before she left me. Shame on you! It is time clearly for you to either obtain some sensitivity training (shocking at your age!) or retire as you have no sense and no right to be in healthcare. I have spent 25 years of my career as a healthcare provider in palliative and long term care and never have I ever seen or heard anyone behave so rudely and insensitively. Please don’t put anyone else through this!

If I could give 0 stars I would. This is the worst emerg to go to. If you are there transfer out. If you are going there; simply don’t.
The way they neglect and treat people is ridiculous. This emerg seriously needs more ethical working nurses. And this is coming from a nurse herself.
Horrible horrible service. 0 stars.

I was taken to Credit Valley Hospital in an Ambulance 2 years ago with extreme abdominal pain. In a blood test they found I had Leukemia. I was there 4 days then 4 day of nurse at home and from the moment I stepped in there the service was amazing. Two years later I'm healthy and living a great life all thanks to THP. I've become a monthly donor too. Kudos to all the doctors and nurses that kept serving us throughout the Pandemic.

It's a very bad try with that hospital I never see something like that we spent more then 8 hours only for 3 bills of Tylenol for my husband and he still tiredness it's not hospital It's a tricky how the hospital will get money from government by x-ray and EkG and some blood test but the main issues not fix they don't care about your health they just care about processes to get the money
Alot of people working for what I don't know they just working on computers it was very bad
Now my husband's still sick and I have to care about him and give him a Medication.

I went there for my son broken and bleeding toe. Didn't wait so long in the emergency as I was expecting. It was only 20 minutes till a nurse examined my son, then she sent us to the doctor. Friendly, professional staff.

Worst experience ever! I was there yesterday from noon until 5pm. There were not many people waiting during this time. The nurse Tiffany that was working at the front desk in Care centre D was very rude and unprofessional. I understand that the ER is always busy however for someone waiting 15 min to ask a nurse that works at the desk of the ER department for medicine is hard to believe. I had to ask someone else then I got pain medicine. Very unprofessional for a nurse to treat a patient this way. I never expected this treatment here in Canada whatsoever. Finishing off the ENT doctor came at the end for 10 min used the nasal endoscopy, let me bleed as a result of not using the device lightly and said everything is good then left. It looks like not every doctor is qualified to use this device

Worst emergency staff and hospital. 7-9 hours of waiting and still no doctor for help even for small toddlers and infants suffering from pain and serious illness. Extremely insensitive staff. F ‘em all.

My wife had high BP around 190/106 after 10 days of delivery and went to credit valley hospital emergency to check BP and get some medicine, almost 25+ patients and only 2 nurses and no doctor. It took her almost 3 hours to just check BP, I am still waiting in parking with infant kid and my 6 years daughter while writing this post. Health system in Canada is degrading day by day.

Very poor,

These people should understand the meaning for ER. ER is no more an EMERGENCY.

Waiting for 6 hours in emergency room doesn't really make sense.

Government spends so much of tax payers money towardshealthcare.this is how our Healthcare looks.

The treat you worst than animals. Have no sympathy. I was told to go back and see the same surgeon in US I saw by the nurse. I was operated in US in an emergency and then come back home to Canada. I am in a lot of pain to the point I’m unconscious most of the time. I asked them for water and they refused. They are calling my name for blood test and now I refuse to get any treatment done from them.