Crunch Fitness - Orillia

Was originally the best gym in Orillia but as of September 5th they've decided to change hours to close incredibly early

Change rooms are brutal. Moldy, gross shower curtains for “partitions”. One toilet stall door has been off its hinges for months now. The other stall is never clean.
Much of the equipment has duct tape on it. Missing a barbell from one of five stations. Cheap replacement but just not done. Price is dirty cheap but get what you pay for.

Good luck trying to cancel your membership, or have them stop charging you, months down the line.
I had read other reviews about this and dismissed it, however, this is now what I am dealing with also!
Staff cannot communicate, nobody knows what is actually going on, I am told one thing and then am charged AGAIN, or I never hear from anyone.
I haven’t stepped foot in that gym since May last year and yet I’m STILL paying
AWFUL! Go anywhere else where they won’t lie to you and steal months down the road!

Attended a few times. Staff are nice. Equipment quality is okay. Wish they had classes for working out at this location like the other gyms have.

Who ever picks the music here has never worked out and has possibly the worst taste ever, every other machine is breaking, been in atleast a dozen times seen a worker once in that time

Good equipment and central location. Showers need some looking after: drains are clogged with hair, the curtains are hanging from the ceiling in violation of the fire code (!) and the shower heads are heavily crusted with scale. The parking lot needs better winter maintenance.

I was stabbed in the back by one of the staff members over something silly and was treated like a monster as a result.

The staff lied to get me in trouble, they should be ashamed, disgusted and downright embarrassed by the way I was treated. The nasty things said about me from the gym were unfair and I did nothing to deserve this treatment and that's why I'm leaving.

Would not recommend, not worth the low price!

Great gym, could use a couple more rules and regulations about weights to avoid any conflict in future

Decent gym lots of equipment. Can get very busy especially with reduced hours. Staff are laid back not actively on the floor encouraging social distancing. Could improve in some places but, it is more affordable than other places and decent atmosphere

Pretty good gym for the price, fairly spacious but really dark inside. Bathrooms could use work (they’re pretty dingy, especially the faucets). Good selection of equipment and everyone follows the COVID rules for the most part. Front desk staff always friendly and helpful!

Good space, the equipment could use some updating though, especially when it comes to the cable machines. I know "if it ain't broken don't fix it" but I would like to see some more investment into this great area.

Crunch fitness in Orillia is doing a great job with safety protocols during the pandemic. Suggesting Uniquely designed 'mingle masks' (available there or on Amazon) allows for better breathing while working out too. Wasn't looking forward to cardio with my usual mask. Pre sanitized bottles for spraying down equipment, one for every person.

The gym itself isn''t horrible, but the service and membership is such a scam. I had been trying to cancel my membership for months, back and forth with head office, and after ridiculous charges on my credit card they said they couldn't do anything for me, that it was my own fault.
Also, they don't notify you of when your membership renews! Definitely going to planet fitness now:)

The place is decent at best. Need some new equipment in there for sure. A real pad for the camber bar for example more camber bars and newer handles for pull down work.another squat rack.glute ham stuff. There's really no excuse for the complacency, some staff are great, others, are there for them.not you. And its easy to sense that.

Not sure how long it takes to fix equipment but three years later the leg curl machine is still broken, the dip machine is still broken. I love the environment and the workers at the gym but things like shotty equipment quality in a Canada wide franchise bother me. When asking workers when they will be fix they just laugh. They clearly have done what they can do but the franchise won't do it's do diligence. The bulbs in the the tanning bed also haven't been serviced in years. The gym is definitely not up to franchise standards. I bought a new membership else where because of these issues!

Get fit! Friendly staff and lots of equipment it made a noob like me feel more confident starting my journey through body fitness

Tried to cancel my membership about a year ago but the person behind the desk didn't do it properly. So when I thought it was cancelled it was still charging me for a full years membership when I wasn't even using it but when I told him about the situation, they said that my card was in use when I was in another province for a year! Then they proceed to tell me my card wasn't stolen and then it's my fault for not cancelling it. I wanted to get my money back but they refused to give it to me and said I have to pay it out even thought I was with the gym for 2 year! Plus staff is completely rude and the place is really sketchy. Wouldn't ever recommended this place to anyone!

Uncomfortable changing room. Not enough boxes, a lots of boxes with broken locks and no hangers.

An awesome place to work out, with tons of the friendly people and stuff. I highly recommend checking out this gym.

Love this gym! Where can u get gym daycare and bring a friend for free then tan for 24$ a month? Uh nowhere!

Awesome gym would one hundred percent recommend it they have all the equipment you need and it’s a judgement free zone. Overall amazing gym

All you need in a great gym.large open space, great variety of equipment and weights, classes, personal training and friendly staff.definitely recommend to all.

Fantastic facility filled with all the equipment you need and a great community inside the gym. I really like that it has doesnt have that typical "commercial gym feel".

Service at the gym is adequate, especially for the cost.
Just pray you dont have trouble and have to call head office, the customer service is horrendous. When they improperly charged me upon cancelling my membership, the said there was nothing they could do and the "system" was to blame.

I believe in giving credit where credit is due so I will start by saying the employees are amazing.

The gym itself offers adequate machines and free weights to achieve personal fitness goals and the additional classes are commensurate with its size and location.

Equipment repairs can take prolonged periods of time which occasionally prompts me to seriously consider saving the $316.26 and working out at my workplace gym for free.

Pick your times to go and you can avoid waiting for equipment.

Overall a decent gym.