CSN Orleans Collision Inc.

It is a great place to get your work done. The workmanship is awesome and got the car in great shape. It too more time than usual, however since it was covered, no compliants.

Exceptional, efficient, professional, and friendly service! I was happy to have my car fixed and back to me in the same day, and I would highly recommend their services!
They definitely went above and beyond and exceeded my expectations!
Great experience!

CSN Bemac did a very good job with my car. It also came back clean inside our which was a bonus. Folks were pleasant to deal with.

Fantastic service. Cleaned the SUV interior. Did a great job on the repair. Highly recommend

Very pleased with the service at CSN Collision. My car was returned sparkling clean and the repairs spotless! Excellent job!

Had very good experience with CSN. Work performed is per expectations. Team is friendly and knowledgeable. Would have appreciated proactive update from CSN about delay in returning my car.

Awesome service and fixed quickly! They dealt right with my insurance so it was very easy and took the stress off! When I picked my car up and they had taken the time to detail clean the inside which was above and beyond and greatly appreciated! From the front desk service to the body work team everyone I dealt with was beyond professional and helpful. I was quoted a very fair price to get a scratch fixed and painted and I was very impressed with the work that was done and would highly recommend for future customers! I will be returning in the future

We had a great experience at CSN for a body work repair. We heard about CSN from a trusted mechanic and garage owner, who recommended them.

Several panels of our minivan were dented and scuffed when the vehicle was shipped overseas to Canada via boat, train, and truck. We were shocked at the extent of the damage and the estimate to repair it, but fortunately the shipper's insurance covered most of the repairs and CSN dealt directly with the insurer for payment.

The work was done earlier than expected, it looks good, and the vehicle was returned to us even cleaner inside than when we had brought it. The team went above and beyond our expectations.

The guys were very polite and professional. Would definitely recommend them and use again in the future.

They replaced front bumper and the trim on the right fender. They also washed and detailed the vehicle. Excellent service. Very impressed.
Thanks.

Derrick, my service rep was great! Explained everything about my repair and had very quick communication and explained everything. He also provided me advice on things regarding my truck that I didn’t know about that I can do myself.

Behind the scenes, the repair happened very quickly, was finished like new and on top of that they cleaned the inside and outside of my truck. I’d compared quotes too and they were at least on par or better for prices. They also arranged a rental for me while it was being repaired. Flawless. I can’t think of any service for anything that’s been done better for me.

I brought my car in for paint work. The staff were very attentive. They provided a competitive quote and were able to schedule my appointment quickly. The work was completed in the time quoted and the work was superb.

Great communication which was great because car trouble suck. We went in because of damage to our front as it was on our list of places for insurance. But went back for additional work for a scratch that was rusting and some dents we didn’t really notice (because of how dirty our car was) over the winter. They did great work and provided a generous guarantee on their work. Would recommend.

Always excellent service. Top finish & repairs, friendly staff, clean & professional premises with guaranteed work.

I would 100% bring my car back to cans if need be! Excellent service! And great workmanship! Very good communication from the time I dropped my car off to pick it up after completions!

Pretty solid job by them, on time and well done. Only thing is I have to go back to finish the job, as one of the parts didn’t arrive on time. 4/5

Had a scratch taken off my new Hyundai. Great service, great work. Andy M was great to deal with. Would recommend

Superior service By Carman. Ready before promised and did it under budget. I can't even think of anything he could have done more. Thanks from a new client.

Very professional. Excellent communication. My car was washed and cleaned when l picked it up. Second time l have used CSN and highly recommend their services.

Thanks so much for the great work! Customer service was great and I'm very happy with the work done on my car. I will definitely be recommending this company to friends and family!

Kept us informed on a regular basis about progress of repairs and work performed in a satisfactory manner.

The best service ever. Beginning at the front door with reception to the person who does the estimate to the people who do the repair. Absolutely amazing. Best customer service ever

My car got into two accidents, and CSN Orleans was recommended by my insurance, but it was my choice to go to nearest shop. So essentially, I chose CSN Orleans from passed experiences. Due to their popularity, even though it took some time for my car to get fixed, and it is that time of the year, they did an amazing job, was always communicative throughout the whole process and went over and beyond! Definitely recommend this location and I’m glad I’m back on the road like nothing happened!

Amazing bodyshop in Orleans. Staff is professional, very comprehensive when dealing it's customer concerns, workmanship is outstanding. What else can you ask for? I would refer them to anyone without hesitation. Thanks again for fixing my vehicle accommodating my family and I scheduale.

From the moment I received the estimate, and the moment my truck was ready. They were on time, explained all what was done and recommendations to maintain and very happy that they also cleaned the interior of my truck.
Thank you!

The quality of service was outstanding! I received my quote and had the work completed within 3 weeks. I was impressed with the professionalism of the entire staff and my car was detailed inside and out when I picked it up. They went above and beyond my expectations. Not that I wish any other incidents with my car but I k ow where I’ll go if I do! A big thank you to all the staff!

Very impressed with the customer service and workmanship displayed by CSN. Upon submission of my claim with insurance, CSN reached out to me the next day to schedule the appraisal; furthermore, they had a scheduled drop-off date defined later that day. I was very impressed with how they took care of all administrative task with the car rental company; and for the car rental to be located beside their facility was very convenient. CSN provided me with set expectations, and delivered throughout. CSN staff, job well done!

CSN is very respectful and customer service oriented. Took the time to explain everything during the estimate and during the return. Derrick was very good at keeping me apprised of the progress and any issues that arose. My car was clean and ready to go when promised.

Great place highly recommended! The staff are very friendly and professional and the guys who repaired my vehicle after it was hit did a fantastic job! Thank you CSN for amazing service.

They were courteous and professional! The work looks great and was completed in the agreed upon timeframe. Car came back detailed inside even though the work was outside! Amazing communication the whole way through!

Excellent experience with Orleans Collision. I could not have been happier with the service Carman offered, and my car looks like new again. Theresa was also very reassuring and compassionate, which made a very stressful day a bit better. It's the little details that make a difference, and my short interactions with Theresa are a perfect example of this. Thank you all for your work!

Amazing job on everything! Thank you so much for all the constant updates on my repairs, and outstanding customer service!

This is my second time using CSN Collision, Orleans. This company is so wonderful to work with. My go to person there is Carman. He is incredibly kind, professional, easy to work with, and aims to make it a very good experience! My first time there I needed a rental car. Carman made all the arrangements for me. CSN and Enterprise are in close proximity so I suspect they share a lot of business. CSN did an incredible job with the body work and paint job! I highly recommend them! Do yourself a favour.

Poor communication on their end.
Not professional.
Ended up having a discussion with Carman and came to a resolution.
Thank you for taking the time to discuss the situation with me. Its appreciated.

This company puts a lot of other bodyshops to shame! Not only was my car repaired to perfection LONG before I even expected it to be finished, but Derrick was the only one who took the time to explain the estimate charges and the work that was to be completed. Their price was very competitive, they are professional and very kind. It's no mystery that they came highly recommended!

I met Denis, Derrick and Theresa. Very nice people and they provided me with very good customer service. The quality of work was very good. Overall It was a very nice experience. I'm glad I chose CSN Orleans Collision Inc.

I was recommended to use CSN by another business who’s services caused some damage to my vehicle. CSN did the work professionally with no delays or negative feedback on my tendencies to be very picky. I’m very happy so far however only just picked the vehicle up today.

I have been dealing with Derrick at CSN, glad i choose them. Quote/price was good, very professional, outstanding customer service but at the end of the day i was very please with the work done.

Excellent job. I am very pleased. Car looks like new, inside and out. Car was ready in the time I was told it would take

Great experience. Always informed with steps being taken. Very quick service my car was in and out. I will always use them

Derek is extremely helpful and honest. He willingly helped me and made sure all my questions were ansewered and that the work that needed to be done fit in my budget. Hes the man. Id recommend Orleans Collosion to anyone

I needed a small repair to previous work done under warranty. They booked me in right away, no problems at all. Work was completed in estimated time frame, and no charge.
Very professional and friendly.

The team at CSN is absolutely outstanding! I have had 3 family vehicles go into their shop and come out like they were just off the showroom floor. Derrick and his team are extremely professional- but in addition to being professional, their communication skills are simply outstanding! They not only called me and sent pictures of the work being done on the cars- they ensured that I was aware of the work being done at every stage of repair- and invited me to come and see the work being done. No question went unanswered, I have dealt with other collision centres and none of them come close to the outstanding service and professionalism that Derrick and his team have shown. They take great care and pride in what they do- I cannot say enough about their attention to details and willingness to go that extra step to ensure.their work is first class! CSN is where you need to go to get true value and outstanding results!

Professional service starting with the receptionist Sandra and through to the service advisor Derrick Chagnon and to the expert completion of work as scheduled.

The service was excellent. The price was very reasonable. No surprises. The staff is very friendly and efficient. My car was ready on time and looked excellent.

Our vehicle was in a MVA and CSN was very friendly and provided all of the information we needed when dealing with the insurance claim. The process was smooth and service was extremely efficient. The vehicle was detailed prior to us picking it up and disinfected as per Covid safety measures. Thanks Derrick for such great service.

Carman at CSN was fabulous to work with. They have friendly customer service, easy drop off / pick up, my car was ready when he said and it was even cleaner. The rust repair they did looks great and the fact that it comes with a lifetime warranty gives me peace of mind.

Great service from meeting staff to repairing damage I would recommend friends and family professional workmanship been here 3 or 4 times in the past always been satisfied.

We had a good experience at CSN. The damage was repaired perfectly, and quickly.

I recommend this business highly for all body work!

Good experience at CSN in Orleans, repairs were completed on time and I was very happy with the quality of the work. Thanks!

These guys were professional the entire way through! They were able to take my car the same day and the work they did was awesome! Throughout the process they sent me texts (my choice) to let me know where they were at in the repair process and even included pics. These guys were friendly and backed everything up with good work! Would highly recommend them to anyone!

Fantastic service. I brought my car in on recommendation and happy I did. Service was relatively quick for the damage my car has incurred, I was given options, prices were communicated, and consultants kept in touch with me along the way. My car was ready before the deadline.

My car is beautiful again. I highly recommend this company. Great customer service, communication, great work performed on my car. I would not hesitate to bring my car here again. I am happy. Thanks for the great work.

Très bon service mon Audi Q5 réparé à la perfection suite à une collision avec un pauvre chevreuil. Je recommande Carman et son équipe!

The quality of the paint work was excellent and the service was top notch with great communication. Easy to work with along with fair prices. I would highly recommend them for anyone looking for any auto body work done. I can’t say enough good things about CSN orleans and everyone involved. They will be my top recommendation in Ottawa!