Custom Window & Door Installation (Chatham-Kent)

Very pleased with the installation and look of our new door. Our experience was very pleasant, from Chris Long to the installers. I have used them before and would definitely recommend Custom Windows again.

Super Service with a very knowledgeable and polite staff. All installation was completed as contracted for, on time and cleaned up. No hidden extras just plane excellent work. Very satisfied. Winston and Nancy Smith

Chris and his team are all friendly, helpful and professional. They installed windows without any fuss and did a beautiful job. They were polite and left not one scrap that I needed to clean up. I would highly recommend them.

We have had Custom window do 3 projects for us over two years, column wraps, replacement windows and front doors. Very pleased with the finished product and professionalism of the staff.

Very professional crew. Took the time to keep us informed of problems and progress. Great cleanup after the windows were installed. I would recommend Custom Window to everyone. Will use them to install future windows and doors. All in all an excellent job!

Install of front door and sidelights replacement on an old frame house. Very good and timely 1st visit to size up the job. Provided a catalogue from which to choose the door + sidelights. The installation team spent 6 hours doing the job in meticulous fashion. Very professional and friendly. Very satisfied.

Very good experience with Customer Windows. They were obliging, competent, professional and went over and above with installation.

Staff here are outstanding. From office personnel to installation crew, can’t say enough. All were very friendly, professional, and exceptional attention to detail. Great job and would happily recommend them.

Informative Honest Great installation crew. Looks great and worked all day till done. Already looking at another job and yes would recommend Rick and work friends. Thank you.

Extremely happy with the entire process from start to finish. Very courteous and knowledgeable staff and the patio doors we received were of exceptional quality. Very happy we chose this company and would highly recommend!

Chris, Rick, and Caleb were friendly and very professional. They did an amazing job replacing some very old windows as well as repairing the frames and putting on new trim. They did a great job cleaning up both inside and out when they were done. Thanks guys…will definitely be calling you again.

I would highly recommend Custom Window. We had a great experience with them. From the quote to the installation, the entire staff was friendly, very knowledgeable and experienced. The whole process went smoothly. The final result exceed my expectations! We will definitely hire them again in the future.

Great company and service. Installed 3 doors and a window in a timely manner. Home is definitely more secure. Thanks to all who installed.

This team is amazing from start to finish. They are very personable, on time and reliable. Great prices and products.

Chris, Rick and Caleb were very professional. They installed two doors and four windows. The quality of the doors and windows
is first rate. Chris and his crew arrived as scheduled, worked efficiently and did a great job of cleaning up. I will definitely hire them for future jobs.

Chris and his team did a great job of installing our new front door and screen door. We could not be happier with the doors, from the quality of the product to the installation and cleanup, true professionals! Thank You Custom Window.

Chris, Rick and Caleb were a pleasure to work with as they replaced all our windows and front door. They were very professional, efficient, courteous and on time. They cleaned up very well. I would recommend Custom Windows at any time.

Incredible.

From the sale to the install we were well taken care of.

They were a month early from their estimated timeframe.

The install was excellent, with barely a crumb on the floor afterwards.

Highly recommended, we will be using them again.

A+

We had front window replaced by Custom Windows. Chris and his crew were very professional, friendly, and kept things clean as they went. Very happy with there service. Will order more in the future. I would highly recommend this company.

Great company to work with. They worked with us to help choose the best windows and doors. Crew was very respectful of my house and dog. They were quick and left the jobsite clean and tidy. I highly recommend them!

We had Custom Window remove aged windows from our enclosed sunporch and replace with casement windows in February of this year (2023)
1. The company has been very easy to deal with and have come exactly when they said they would for initial measuring and quoting and for installation.
2. The workmanship was second to none
3. The installers were polite, engaged to make sure we were happy with each stage of the job, kept the work area neat during and after the job which was done over 2 days.
4. Both installers had years of experience and one of them is part owner of the company. Exactly what we were looking for.
5. The windows themselves have a lifetime warranty on the white vinyl frames, glass and hardware and have transformed the porch from a tired and air leaky area to a comfortable, useful room with a wonderful and bright ambiance.

I have just had all my windows replaced - 16 actual windows in total. I was impressed with Custom Window from the first meeting. They were my 3rd quote, and right in the middle price-wise. I got my quote just as Gary was leaving as owner, and Chris D was stepping in. Gary and the "new" Chris, came through for measurements, and gave me a lot of information that I was very grateful for, being a first-time homeowner.
Subsequent meetings were just as pleasant (in the showroom to sign off, getting final measurements and meeting Chris D, etc).
It took only slightly longer than I was told (which was a supplier issue, not in their control).
The 3 installing were very friendly, quick/efficient, and kept things as tidy as possible.
Even though they came across some issues (old houses always throw surprises out, especially when the prior owner was a DIYer), they got it done in 2.5 days as they said they would.

My windows now look so nice, both inside and out. I can't wait for the heat cost savings, and being able to open my windows in the summer!