25 September 2023 14:58
By far the best experience I've had with a motorcycle shop. Justin told me to drop by to check my caliper. Him and the team were beyond helpful, and awesome overall. If you need any work on your bike, don't doubt to visit the shop and have a chat with them. Definetly will be back to get more work done!
18 September 2023 12:09
Amazing service at this location. Called and got squeezed into a tight schedule, despite that, answered all my questions and provided amazing service. Highly recommended. Had some work done and a safety
04 July 2023 3:30
This shop sets itself apart from others on so many levels that it's hard to list them all. Friendly service is relatively common, but it's rarely followed with competence, understanding and no-BS approach that Tom and his crew provide. I can always rely on their advice and help while being confident they will do an excellent job in a timely manner and for a very reansonable price. They are a busy bunch, but always find time to explore and explain the options and guide their customers towards an optimal solution. I've been riding for over 30 years and do most maintenance myself but never think twice about trusting Cyclewerx with more complicated jobs. My most sincere recommendation.
06 June 2023 13:03
My first motorcycle service experience in Canada and in life in general.people here treat you like a friend and want to help you and not just make money from you.
27 May 2023 22:10
Brought my vespa here for non start and certification. It took over a week to get one tire but the worst part was the same day I left the shop there I experienced the same issue I brought the bike in for. Their response was, well it was working when it left here. You can bring it in and we will look at it again. They wanted to charge me again for a service I already paid for and didnt receive. To boot I had to return the next day to pick up my certification paper because the person who completed them was not present, even though they called me saying it was "ready" after 2 weeks. Very bad experience as new vespa owner and for the money I paid it was totally not warranted and not a professional shop or owner.
27 May 2023 1:01
Nice shop. Lots of bikes in the shop. HD’s and imports. The staff was very friendly and knowledgeable.
26 April 2023 14:20
Wonderful people with amazing skills and awesome humor! Great bunch of guys caring for your bike and for you! I recently picked up a 1986 honda magna 750cc from then and fell in love with the bike will recommend them to anyone who ever needs anything done to their bikes! Keep being awesome guys I'll be seeing ya soon!
16 November 2022 5:29
Got a quick safety insp and chain service from them for my Triumph. Great shop tuck in the neighborhood, Tom and Ron were nice, accommodated me last minute, consulted few bike matters from them.will def frequent this shop more. - Kev
14 November 2022 23:02
10/10. All of the stall here are knowledgeable and friendly. Junior has need helping me with my motorcycles since I’ve been riding. I’ll go wherever he is. I would recommend coming here for your motorcycle needs.
18 October 2022 12:56
Been to cyclewerx a few times to service my bike, Tom and all the techs are very helpful in explaining what was done and what needs to be done in the future. Felt like a new motorcycle when they were finished! Would definetly recommend Cyclewerx to friends and family
08 July 2022 11:03
Excellent service, I brought in my bike to the shop to check the clutch and lever, that weren’t working properly and they took care on the spot, the owner and the staff super friendly and helpful, and reasonably priced too
04 July 2022 15:27
They have fantastic customer service at this place. I have had my bike worked on by two of the technicians at different times. I can honestly say they are worth their weight in gold as techs. Extremely knowledgeable and happy to help.
06 May 2022 23:10
Excellent service, affordable. For oil change
UP SELL … 388.00
To see what a bike needs 3 hrs licensed mechanic 3 hrs to see blinkers don’t work? Etc? Must move slow
My friend brought her bike in for evaluation
Bike needed a fresh battery and fuel
Bike ran …. Every step of the way constant up selling suggesting everything you can think off, asked just for bare minimum
Went in to see the bike walked around it nothing was raised as concern apart from a minor carb clean, asked if it’s good they said ya, after few hours of work and checking
Later she gets a call apparently the hours they spent supposedly working and evaluating the bike they didn’t see “ blinkers not working, new chain, brakes, chain guard
Constant up sell
Also asked you want to do an oil change even before checking I asked is the oil good they looked and said yes …. Up sell up sell
Wanted 3 hrs to do full carb clean, said it’s 3 hrs labour and needed to take off the components it’s nuts and bolts with a machine doing the work, labour? Up sell
Up sell
02 May 2022 6:43
These guys are hands down the best motorcycle mechanics in the city. Fast, friendly and highly competent. I've used them many times in the past and have always been impressed by the quality of the work they've done. Their prices are also very reasonable. I don't think you can find a better price to quality ratio anywhere in the city.

Anyway, I had another great experience with them today, just a simple speedo cable fix but I've had them replace my clutch in the past, among an assortment of other various things over the last few years and I've never been let down. Don't hesitate to visit these guys, they are just great.
22 April 2022 2:57
They were super nice and super detail oriented
Tom was super nice.
Also safetied my bike quite quickly
16 April 2022 21:25
Tom the owner is super friendly, helpful and very knowledgable! In today's day and age, it's not enough to be just a mechanic. Customer service is key!
Thanks Tom.
13 April 2022 10:09
I had a very positive experience with Cyclewerx - Tom and Ron definitely went out of their way to painstakingly troubleshoot my motorcycle - which had a stubborn, chronic issue that wasn't easy to resolve. They never gave up and, unlike many others, didn't just want to replace parts - they ensured that they diagnosed the root cause of the issue and fixed it, without giving up or getting frustrated, and keeping a cheerful disposition the entire time, to boot! Great going, guys, wishing you the best always! Kudos!
23 October 2021 9:51
Great guys! Good value, good quality work, efficient - not much more you could ask for. Was very happy with the service I received here, everyone I dealt with was super friendly and professional. The estimated time to get the work done was quite a bit quicker than other shops I spoke with and they stuck to their word. The parts were ready exactly when they said they'd be. Will definitely be coming back to Cyclewerx for any other motorcycle service work and would not hesitate to recommend them!
01 October 2021 15:24
The team was fantastic. They kept me informed and updated on the testing being performed on my Harley. They also did a post repair break down once I picked up the bike.
27 September 2021 4:14
Tighten a bolt on my motorcycle seat so tight that it it needs to be cut off. Told me I needed steering head bearings, which it didn't need.
18 July 2021 13:15
Awesome little business I discovered not too long ago. Only good experiences so far for the few visits I did and services I requested.
Tom and Justin are going out of their way to help their customers and answer their needs. Pricing is fair as well.
13 July 2021 4:47
The guys at Cyclewerx are absolutely amazing. I purchased an older Bike which a lot of shops refuse to work on. However, the guys at cyclewerx made it running like it would've 28 years ago.

I brought my bike to the shop for Carburetor cleaning, valve adjustment and some other work and now it runs like a charm.

I dealt with Justin, Vinny and Tom and they are all very patient, highly skilled and super friendly.
The shop is quite busy however despite that, they manage to give you a good turnaround time on the repairs.

I highly recommend Cyclewerx and the Mechanics there, they will be my shop for repairs and adjustments going forward.
Thanks Guys
30 June 2021 10:52
I've been taking my BMW's to Cyclewerx since Tom opened at the old location. They've never needed much in the way of repair but when maintenance or something comes up that I'm not sure about, I bring them here. Straight answers and fair dealing.
30 June 2021 4:29
The shop and entire team here is amazing. They know their stuff, they're friendly and honest.

They complete repairs correctly and on time. I've been going here for 5 years. Each staff member rides and loves motorcycles.
13 June 2021 5:49
Awesome to deal with. I'm a fairly new rider and they didn't make me feel inferior at all. Explained with no judgement. I'll go back.
18 May 2021 6:46
Great service here by honest people who go the extra mile and will not rip you off. Took my bike to another shop last year because they were closer to home. Won't make that mistake again!
04 May 2021 10:03
Great service, friendly and knowledgeable staff make this THE place to take your ride for a little TLC. The mechanics take the time to explain everything they're doing or have done and have great maintenance tips. An honest, reliable garage is worth its weight in gold and Cyclewerx are all that and more.
28 November 2020 17:02
The guys at Cyclewerx are absolutely amazing.
I purchased an older Bike which a lot of shops refuse to work on. However, cyclewerx guys made it running like it would've 28 years ago.
I brought my bike to the shop for a Carburetor cleaning and sync etc and it now runs like a charm.

I dealt with Justin, Vinny and Tom and they are all very patient, highly skilled and super friendly.
The shop is quite busy however despite that, they manage to give you a good turnaround time on the repairs.

I highly recommend Cyclewerx and the Mechanics there, they will be my shop for repairs and adjustments going forward.
Thanks Guys
28 October 2020 0:24
Horrible, unprofessional and intermittent communication with this company
Nobody got time for that
Not worth the trouble of chasing them for answers
26 October 2020 3:44
Tom is super knowledgeable and is a friendly owner. Has always made time to listen to me and has answered all my questions. Would recommend.
12 October 2020 4:49
Definitely not worth the hype
Arrogant and difficult to deal with
Take your money elsewhere
08 October 2020 20:59
Great guys, even though it's downtown Toronto and they always have work to do, they give you the personal attention of a small town shop. Very patient and helpful, and wanting to be useful rather than rip you off, even if it means less money in their pocket. Absolutely recommended
16 September 2020 15:19
Trusting a mechanic with your second best passion is about relationships and how to maintain that trust. The guys at Cyclewerx know how to do their job and care for both their clients and the machines they service. They have my trust.
06 September 2020 4:43
I visited cyclewerx before getting my bike and had a chat with the guys about bike options, after buying the bike I've been coming here and enjoying a great service. Will definitely recommend this shop
31 August 2020 0:28
Super fast friendly service. They even had the part i needed on hand for my vintage honda shadow.
03 August 2020 16:24
Organized. Friendly. Busy but they tell you what to expect and then they deliver. Hard to ask for more.
30 July 2020 11:35
Friendly and helpful staff, fair price. Had my Suzuki Intruder tune up and I’m very happy how my bike runs now.
09 June 2020 18:12
These guys are awesome. Hard working, friendly and reasonably priced. Tom went far out of his way to save my first bike from being sold for parts to working good as new.
16 May 2020 0:24
Very friendly and honest mechanics. I have shown up at times just to get some minor adjustments done to my bike and they would not want any money. Their turn around time has been quick and they do not try to get you to do more to your bike than what's is needed (which is the experience I had with other mechanic shops). Would recommend to family and friends.
10 October 2019 21:31
Excellent service.came in for service in late September (not a busy time). They took me right away.service was done in a timely manner.pricing is good.excellent staff.knowledgeable & friendly.great spot to take your bike!
09 October 2019 1:23
Tom and the crew at cyclewerx are the best, very knowledgeable and know the bikes. I get all my stuff from cyclewerx
28 September 2019 17:48
Great shop for both repairs and parts. Staff is very friendly and helpful.

Only giving 4 stars because sometimes you call in and they are very impatient over the phone.
25 August 2019 6:52
Small but, busy place.there is a reason for it. Justin and the mechanics are knowledgeable about what they do. Had my Honda 550 1975 fixed. Running like a charm now after frustrating service at different garage. Small store to buy some gear. Located right on Bloor, 1/2 block East of Keele.
08 August 2019 18:10
Great service, super fast, and customized to what I wanted. They didn't try to up-sell me on anything. Will come back!
04 August 2019 8:08
I've had an older Yamaha kick start only bike that's been hard to start since new. It always took at least 3 kicks if cold and could be impossible if just warm, not hot. As it aged it got harder and harder to start. It got so I would just give up. These guys serviced the carbs and now it starts easier than it ever did, sometimes on the first kick cold and almost always in one when hot or warm. Thanks for bringing my toy back to life.

Years later and I am updating this review to report the bike still starts on the first kick. I only wished I lived closer to the shop.
28 April 2019 18:55
Amazing service! Highly recommend this place. I called 6 shops to simply balance the rear tire on my Cbr600rr that I had removed and all shops told me they wouldn't be able to do it for 1-2 weeks. A 5 min job are you kidding me. Cyclewerx took my tire balanced it and didn't even charge me anything all in under 10min. This is my new shop for bike repairs.
15 February 2019 8:09
This is THE place to go if you have a classic bike. The owner Tom is a great guy, and they always do good work. Too bad Noy (another mechanic), is no longer there as I feel he was the hands behind that place, nonetheless, always get good service.

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