Dalton Timmis Insurance Group / NFP

Miss Sonia Lemus is a great profesional. She help with excellence on every thing related to my policy and updates.

I spoke to Sonia Lemus in regards to my auto & tenants policy and she was both extremely knowledgeable & patient with me. All in all a very pleasant experience as Sonia’s demeanour is lovely. I look forward to continuing business with NFP!

Aug 31/23 I called in to review my 2 vehicle and house policy with them. I had a very pleasant and knowledgeable representative Sandra, she made it a pleasure to deal with considering that I was on the line with her for over an hour to update files and get proper pricing. I understand the time was not due to the rep but to the system they have to utilize.
I am not aware of anyone liking to call insurance brokers, however, Sandra made the experience tolerable.

Started off great about 5 years ago dealing with Jordan Boyle. After three years for whatever reason he was no longer my broker.

That's when things went real bad. I had a new contact who didn't get back to me and when she did she was slow to return calls and accidentally insured a car I no longer had the road. Then she was gone. After she was gone, EVERYTIME I called I continued to be pushed to someone else's voicemail. The voicemail wouldn't be so bad if they didn't take an hour lunch and the most recent voicemail I heard said there was no gaurantee I'd get a call back same day.

The last time I tried putting a car on the road it took 3 days and countless phone calls. Ridiculous. The reception shouldn't be allowed to transfer someone to voicemail, the insurance I needed took a total of 5 minutes to take care of.

Don't recommend! I found a new broker who picks up the phone and doesn't send me to voicemail.

My parents have been with these guys for 35 years. Not once have they lowered their rates. My parents just bought a secondary vehicle and to insure both vehicles they’re asking $700. My father has a clean driving record and what they’re asking a month is robbery.

Diane C of Dalton Timmons Group really represents her company well. Diane went above and beyond working with my insurance company to stop my coverage from lapsing during a difficult time. I have had many vehicles and many changes to my policy and have been with Diane C. Through merger/transition from Mainway Hunter Creighton to now, I have felt like I have been treated well through that transition. Call her for your insurance needs.

David Gris (of the Dalton Timmis Insurance Group) helped me get insurance for my motorcycles. He is very knowledgeable, patient listener, and friendly person. I will highly recommend him to other people.

Don’t go with this insurance company even they give you cheap deal,
When you go for claim they waste your time and even money and they don’t care
Charge you three times more then the real rate in market, cheating people
Cheap is always cheap
More better companies in market
Please please please don’t go